Really friendly helpful staff. Love the Gwendolen Serigraph Ottoman that I ordered. I purchase from this particular store regularly and it is always a pleasant experience. Store is beautifully pre... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Debbie and Jane at the Marlborough store were fantastic , we are repeat customers due to these to ladies . They are so helpful and knowledgeable, always happy and we would recommend them to all of... もっと見る
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The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... もっと見る
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We came to look at the patio furniture Debbie. Bethany and Angela were so friendly and helpful, we purchased two chairs and cushions and wouldn't hesitate to return again.
企業が回答しました
企業情報
当該企業による記述
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
連絡先
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, 英国
- +44 1488 684250
4.8
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly,’helpful staff
2025年12月13日
OKA - Froxfield からの回答
Dear Mrs D
Thank you for your kind words. We're so pleased to hear you received great service from our Froxfield team. It’s wonderful to know they made such a positive impression — we’ll be sure to pass on your feedback.
Best regards,
OKA
Helpful service and knowledge of stock
Very helpful service looking forward to a lamp and shade. Very pleased with my purchase.
2025年12月10日
OKA - Froxfield からの回答
Dear Mrs M
Thank you for your positive review! We're thrilled your visit to our Froxfield store was such a positive experience and and that you are pleased with your recent purchase. We hope you will visit us again soon!
Kind regards,
OKA
OKA - Froxfield からの回答
Dear N M,
Thank you for taking the time to leave your review. We’re delighted to hear your visit went well, and we’ll be sure to share your feedback with the Froxfield team. We look forward to welcoming you back again soon.
Kind regards,
OKA
OKA - Froxfield からの回答
Dear J King,
Thank you for your positive review. We’re really pleased to hear that you enjoyed your visit, and we appreciate you taking the time to share your experience with us.
Kind regards,
OKA
Froxfield OKA all good
Patient, friendly and helpful service at the Froxfield OKA, the purchase nailing the lie that OKA is too expensive! Excellent well made cutlery that should withstand the kitchen dining lifestyle, the only downside being the rather large desert spoons.
2025年11月30日
OKA - Froxfield からの回答
Dear Briar,
Thank you for taking the time to share your feedback. We are delighted to hear that your experience at our Froxfield store was a positive one and that you are pleased with your recent purchase.
We truly appreciate your review and hope your new pieces are enjoyed for many years to come.
Kind regards,
OKA
Fantastic service!
Fantastic service from Tracey and colleagues. Left with a wonderful flower arrangement, vase and lampshade. The team could not have been more helpful.
2025年11月28日
自発的なレビュー
OKA - Froxfield からの回答
Dear Jonathan
Thank you for your kind words. We're so pleased to hear you received great service from our Froxfield team. It’s wonderful to know they made such a positive impression — we’ll be sure to pass on your feedback.
Warm regards,
OKA
Must try harder…
I didn’t get the feeling of enthusiasm from the person behind the counter and in some respects, they were a bit blunt when responding to my questions. I didn’t feel welcomed.
2025年11月28日
OKA - Froxfield からの回答
Dear Customer,
Thank you for sharing your feedback.
We are sorry to hear that your visit did not feel as welcoming as expected. We will review this with the team to ensure the level of service is consistently aligned with our standards.
Thank you again for bringing this to our attention.
Kind regards,
OKA
OKA - Froxfield からの回答
Dear Rachel
Thank you for your positive review! We're thrilled your visit to our Froxfield store was such a positive experience and we hope you will visit us again soon!
Kind regards,
OKA
Very helpful staff
2025年11月4日
OKA - Froxfield からの回答
Dear Nancy
Thank you for your lovely review. We’re so pleased to hear that you received such helpful service during your visit to our Froxfield store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Wonderful customer service
Wonderful customer service. The staff were very helpful and knowledgable when I visited the store. The store itself is a joy to visit and I always come away with yet more ideas for my home!
2025年11月10日
OKA - Froxfield からの回答
Dear Diane,
Thank you for your lovely review. We’re so pleased to hear that your visit to our Froxfield store was such an enjoyable experience and that our team provided helpful and knowledgeable service. It’s wonderful to know that the store continues to inspire new ideas for your home.
Your kind words are greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Helpful staff
Staff answered questions, gave advice and additional information regarding the carpets we were looking at.
2025年11月3日
OKA - Froxfield からの回答
Dear Ellian,
Thank you for your kind review. We’re so pleased to hear that you received helpful advice and detailed information during your visit to our Froxfield store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff and were able to assist in my choice of product. Thank you so much
2025年11月3日
OKA - Froxfield からの回答
Dear Charles,
Thank you for your lovely review. We’re so pleased to hear that our team in Froxfield provided such helpful and knowledgeable service and assisted you in finding the right piece. Your kind words are greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Lovely young lady served me
Lovely young lady served me found the correct packing box for the four prints I bought wrapped them and carried them to my car, very nice.
2025年11月4日
OKA - Froxfield からの回答
Dear Trudy,
Thank you for your kind review. We’re delighted to hear that you received such thoughtful and attentive service during your visit to our Froxfield store. It’s lovely to know our team helped make your shopping experience so enjoyable.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Friendly and helpful staff who are…
Friendly and helpful staff who are consistently charming.
2025年10月29日
OKA - Froxfield からの回答
Dear Jane
Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Froxfield team. Your feedback means a lot to us and will be shared with the store.
Kind regards,
OKA
OKA - Froxfield からの回答
Dear Jenny
Thank you for your wonderful feedback. We are delighted to hear that your experience at our Froxfield showroom was such a pleasure. It’s always rewarding to know our team delivers the friendly and knowledgeable service we aim for.
Kind regards,
OKA
The staff were superb
The staff were incredibly hrlpful and knowledgeable about the products i wanted to discuss.
2025年10月28日
OKA - Froxfield からの回答
Dear Deborah,
Thank you for your lovely feedback. We’re so pleased to hear that our team in Froxfield provided such helpful and knowledgeable service during your visit. Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent help in OKA Froxfield shop…
Excellent help in OKA Froxfield shop and delighted to find it open on a Sunday.
2025年10月27日
OKA - Froxfield からの回答
Dear Elena,
Thank you for your lovely feedback. We’re delighted to hear that you received such excellent service during your visit to our Froxfield store, and we’re so pleased you were able to stop by on Sunday. Your kind words are truly appreciated, and we hope to see you again soon.
Kind regards,
OKA
Great service - just what you’d expect from Oka!
After a visit to decide what we liked, a follow-up phone call the next day found me speaking with the ever helpful Bethany @ the Marlborough store. In no time at all, we had dimensions and purchased two armchairs. They were wrapped carefully to protect them and ready for collection. Great service and an enjoyable purchase experience - thanks Bethany.
2025年9月21日
自発的なレビュー
OKA - Froxfield からの回答
Dear Mr Hocking,
Thank you so much for your kind review. We’re delighted to hear you received such helpful and efficient service from Bethany at our Marlborough store. It’s wonderful to know the process was smooth from start to finish and that you’re pleased with your new armchairs.
Kind regards,
OKA
Excellent phone contact
Excellent phone contact and item packaged up and received the next day
2025年9月23日
OKA - Froxfield からの回答
Dear Anne,
Thank you for your lovely feedback. We’re so pleased to hear you had an excellent experience over the phone and that your item arrived so promptly. Your kind words are greatly appreciated.
Kind regards,
OKA
Bethany went out the extra mile
Bethany went out of her way to be helpful with my purchase of an armchair.
2025年9月21日
OKA - Froxfield からの回答
Dear Jean,
Thank you for your kind review. We’re delighted to hear that Bethany went the extra mile to assist with your armchair purchase — she’ll be so pleased to know her help made a difference.
Kind regards,
OKA
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