Really friendly helpful staff. Love the Gwendolen Serigraph Ottoman that I ordered. I purchase from this particular store regularly and it is always a pleasant experience. Store is beautifully pre... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Debbie and Jane at the Marlborough store were fantastic , we are repeat customers due to these to ladies . They are so helpful and knowledgeable, always happy and we would recommend them to all of... もっと見る
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The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... もっと見る
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We came to look at the patio furniture Debbie. Bethany and Angela were so friendly and helpful, we purchased two chairs and cushions and wouldn't hesitate to return again.
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企業情報
当該企業による記述
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
連絡先
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, 英国
- +44 1488 684250
4.8
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Extremely pleased with my new lamp…
Extremely pleased with my new lamp shades and my Tote bag
As always staff very helpful and pleasant
2025年3月22日
OKA - Froxfield からの回答
Dear Sharon
We are delighted to hear you're happy with your new lampshades and tote bag. It's wonderful to know our Froxfield team provided you with pleasant and helpful service.
Kind regards
OKA
OKA - Froxfield からの回答
We're thrilled to hear you had such a positive experience in our Froxfield showroom and that the team were happy to help!
Kind regards
OKA
Just want to say how amazing your…
Just want to say how amazing your manager charys has been at your froxfielld branch she is a real asset to oka and goes well beyond what you could reasonably expect to help customers. A real star in your team
2025年3月23日
自発的なレビュー
OKA - Froxfield からの回答
Thank you for your wonderful words!
We are thrilled to hear that you had a positive experience at our Froxfield branch. We are incredibly proud of our team and appreciate your recognition of their hard work and dedication to providing excellent customer service.
Kind regards
OKA
OKA - Froxfield からの回答
Dear Angela
We're happy to hear you love the cushion cover!
Kind regards
OKA
OKA - Froxfield からの回答
Dear Susannah,
Thank you for your kind words! We're delighted to hear that our team has been so helpful, cheerful, and willing to assist. Providing a great experience for our customers is always our priority. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Lovely quality products and helpful…
Lovely quality products and helpful staff in store. Gave me space to browse but very happy to help too.
2025年2月22日
OKA - Froxfield からの回答
Dear Lucy,
Thank you for your kind words! We're delighted to hear that you enjoyed the quality of our products and found our in-store team both helpful and considerate. We always strive to create a relaxed shopping experience, so it’s great to know that you felt supported while browsing. We look forward to welcoming you back again soon!
Best regards,
OKA
OKA - Froxfield からの回答
Dear Cheryl,
Thank you for your fantastic review! We're so pleased to hear that you found our staff helpful and knowledgeable. Your support means a lot to us, and we look forward to welcoming you back again soon!
Best regards,
OKA
Mark and Chris
Mark and Chris, our deliverymen, were brilliant - on time, efficient and professional. And willing to deliver a heavy table to an obscure spot! The garden furniture all looks perfect in its new home.
2025年2月8日
自発的なレビュー
OKA - Froxfield からの回答
Dear Barton,
Thank you for your wonderful feedback! We’re so glad to hear that Mark and Chris provided brilliant, efficient, and professional service during your delivery. It’s great to know that the garden furniture looks perfect in its new home. We truly appreciate your kind words and look forward to serving you again soon!
Kind regards,
OKA
Great selection of things in the shop…
Great selection of things in the shop and extremely helpful and pleasant staff.
2025年2月3日
OKA - Froxfield からの回答
Dear Angela,
Thank you for your kind words! We're so glad to hear that you enjoyed your visit to our Guildford store and that Fiona was able to assist you in finding everything you needed and more. We truly appreciate your feedback and look forward to welcoming you back soon!
Best regards,
OKA
Great customer service
Great customer service, very helpful staff and beautifully presented homeware’s. I’m a huge fan even if things are a little on the expensive side!
I purchased a gorgeous cushion which I’m very pleased with.
2025年1月23日
OKA - Froxfield からの回答
Dear Wendy,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our staff and are pleased with your new cushion. We’re glad you appreciate the quality and presentation of our homeware. Your support means a lot to us, and we look forward to welcoming you back soon!
Kind regards,
OKA
Very helpful staff without being pushy
Very helpful staff without being pushy. Plenty of items on display in a very nice ambience
2025年1月29日
OKA - Froxfield からの回答
Thank you for your kind review! We're so glad to hear that you found our staff helpful and enjoyed the atmosphere in our store. We always aim to provide a relaxed, welcoming experience, and it’s great to know we hit the mark. We look forward to seeing you again soon!
Kind regards,
OKA
As always a wonderfully warm and…
As always a wonderfully warm and knowledgeable service . This store is exceptional . It never disappoints
2025年1月27日
OKA - Froxfield からの回答
Dear Barbara,
Thank you for your kind words! We're so pleased to hear that you always have a wonderful experience with our team. We're committed to providing exceptional service and are thrilled to know we never disappoint. We look forward to welcoming you back soon!
Kind regards,
OKA
OKA - Froxfield からの回答
Dear Caroline,
Thank you for your feedback! We're glad to hear that our team at Froxfield was helpful over the phone. If you need any further assistance, we're always here to help!
Kind regards,
OKA
OKA - Froxfield からの回答
Thank you for your positive feedback! We're so glad to hear that you found our staff friendly and enjoyed our selection. We look forward to welcoming you back soon!
Kind regards,
OKA
Polite and friendly staff make it a…
Polite and friendly staff make it a pleasant experience
2025年1月21日
OKA - Froxfield からの回答
Dear Peter,
Thank you for your lovely feedback! We're so happy to hear that our polite and friendly staff made your experience a pleasant one. We look forward to welcoming you again soon!
Kind regards,
OKA
We called in for a Quick Look at the…
We called in for a Quick Look at the sale items. Very happily greeted by the lovely lady serving who couldn’t have been more willing.
2025年1月5日
OKA - Froxfield からの回答
Dear Deborah,
Thank you for your lovely feedback! We're so glad to hear that you had a warm welcome and were pleased with the service. Our team is always happy to assist, and we’re thrilled you had such a positive experience during your visit. We hope to see you again soon!
Kind regards,
OKA
OKA - Froxfield からの回答
Dear Gilly,
Thank you for your kind feedback! We’re so pleased to hear that your order arrived quickly and was beautifully packed. Ensuring your items reach you in perfect condition is always our priority.
We hope you enjoy your purchase and look forward to assisting you again soon!
Kind regards,
OKA
I love your lampshades and have many of…
I love your lampshades and have many of them. I bought several to try at home and kept some. One particular one I liked is Roa in 35cm. I called my local store and asked to have one put aside another one so I would have a pair. As it was the end of the day the lady was not too interested and told me to call into the store the following day. But annoying by this stage the other one had been sold. And I now cannot get another one till June. Your service is normally excellent but as you have persisted in wanting me to review I have done so here.
2024年11月29日
OKA - Froxfield からの回答
Dear Mrs Palmer,
Thank you for taking the time to share your feedback and for your kind words about our lampshades. We're thrilled that you love our designs and have made them part of your home.
However, we are truly sorry to hear about your recent experience and the frustration caused by the delay in securing the Roa lampshade you wanted. We strive to provide excellent service, and it’s disappointing to learn that we fell short on this occasion. Your comments are incredibly valuable, and we will use them to ensure better communication and service in the future.
If there’s anything we can do to assist in the meantime, please don’t hesitate to reach out. We hope to make it up to you and continue to provide the level of service you expect from us.
Kind regards,
OKA
Delightful customer service
2024年12月2日
OKA - Froxfield からの回答
Dear Nicholas,
Thank you for your fantastic review! We’re so pleased to hear that you found our customer service delightful—it’s exactly what we strive for. Your kind words mean a lot to us, and we’re always here if there’s anything else we can assist you with. We look forward to welcoming you back soon!
Kind regards,
OKA
OKA - Froxfield からの回答
Thank you for your lovely feedback! We’re delighted to hear that you found our staff helpful and enjoyed our selection of lamps and lampshades. It’s always a pleasure to assist you in finding the perfect pieces for your home. We look forward to welcoming you back soon!
Kind regards,
OKA
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