Really friendly helpful staff. Love the Gwendolen Serigraph Ottoman that I ordered. I purchase from this particular store regularly and it is always a pleasant experience. Store is beautifully pre... もっと見る
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Debbie and Jane at the Marlborough store were fantastic , we are repeat customers due to these to ladies . They are so helpful and knowledgeable, always happy and we would recommend them to all of... もっと見る
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The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... もっと見る
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After a visit to decide what we liked, a follow-up phone call the next day found me speaking with the ever helpful Bethany @ the Marlborough store. In no time at all, we had dimensions and purchased t... もっと見る
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企業情報
当該企業による記述
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
連絡先
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, 英国
- +44 1488 684250
4.8
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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OKA - Froxfield からの回答
Thank you for your lovely feedback! We’re delighted to hear that you found our staff helpful and enjoyed our selection of lamps and lampshades. It’s always a pleasure to assist you in finding the perfect pieces for your home. We look forward to welcoming you back soon!
Kind regards,
OKA
Nothing was too much trouble
2024年11月25日
OKA - Froxfield からの回答
Dear Barry,
Thank you for your kind feedback! We’re so pleased to hear that you had such a seamless and accommodating experience with us.
Your satisfaction is our priority, and we’re always here to help. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
OKA
Superlative customer service
My sister and I went in to the Marlborough store today. I was looking for a replacement crystal goblet that I had broken from a set of four. Carys was so helpful. She searched the storeroom then searched to see whether I could order another set on the Internet. When it became apparent the design was no longer available she searched the store room again and managed to find me a replacement goblet with the same shape. Carys and her colleague Jayne could not have been nicer and more helpful.
2024年11月23日
自発的なレビュー
OKA - Froxfield からの回答
Dear Evie,
Thank you for sharing your experience! We're so pleased to hear about the superlative service you received at our Marlborough store. Carys and Jayne will be thrilled to know their efforts made such a difference in helping you find the perfect replacement goblet. Going above and beyond for our customers is what we strive for, and it’s wonderful to see it recognized.
We hope to welcome you and your sister back again soon!
Kind regards,
OKA
Finding the perfect colour cushion in…
Finding the perfect colour cushion in rich velvet and reduced! Good sales lady, all together a happy experience!
2024年9月17日
OKA - Froxfield からの回答
Dear Mrs Manolescue,
Thank you for your lovely feedback! We’re delighted to hear you found the perfect cushion and had such a happy shopping experience. It’s wonderful to know our sales team was helpful too. We look forward to seeing you again soon!
Best regards,
OKA
Two very helpful ladies at Hungerford
Two very helpful ladies at Hungerford . One called Angela?
2024年10月19日
OKA - Froxfield からの回答
Dear Caroline,
Thank you for your kind words! We’re delighted to hear about your positive experience with our team in Hungerford. We’ll make sure to pass along your appreciation to Angela and the rest of the team. We look forward to welcoming you back soon!
Best regards,
OKA
A huge sumptuous choice in the store…
A huge sumptuous choice in the store for your home. I was looking for cushions and though I changed my mind 3 times eventually found the perfect match. Super kind and very helpful staff.
2024年11月19日
OKA - Froxfield からの回答
Dear Mrs Hunter,
We're thrilled to hear you had such a positive experience! It's wonderful to know you found the perfect cushions after exploring our wide selection. Our team is dedicated to providing exceptional customer service, and we're happy to hear their helpfulness made your shopping experience enjoyable.
Kind regards,
OKA
Satisfied customer
I’m a long time shopper at Oka. I recently visited the Froxfield showroom where your brilliant Manager Carys really looked after me. She was helpful and knowledgeable and assisted me in finding exactly what I was looking for. I will be returning !
2024年11月9日
自発的なレビュー
OKA - Froxfield からの回答
Dear Fran,
Thank you for your kind words and continued loyalty! We’re delighted to hear that Carys made your visit to our Froxfield showroom so enjoyable. Her knowledge and dedication to helping our customers find exactly what they need truly make her an asset to our team. We’ll pass along your appreciation to Carys, and we can’t wait to welcome you back for your next visit!
Kind regards,
OKA
Brilliant help from Carys and Anne
Brilliant help from Carys and Anne . This afternoon buying lamps and shades cushions and collecting ideas for a project in Lisabon . Thank you so much .
2024年11月2日
自発的なレビュー
OKA - Froxfield からの回答
Dear customer,
Thank you so much for your wonderful feedback! We're delighted to hear that our team was able to assist you with your project and help you find the perfect items. We’ll be sure to share your appreciation with them—they’ll be thrilled to know they made a difference in your experience.
We look forward to welcoming you back soon!
Kind regards,
OKA
Just would like to thank Carys
Just would like to thank Carys, Jane, Anne who are always friendly and extremely helpful. Have shopped at Froxfield for so many years. A great team. It’s a shame that all stores do not follow Froxfield standards.
2024年10月12日
自発的なレビュー
OKA - Froxfield からの回答
Dear Neil,
Thank you so much for your kind words! We’re delighted to hear that Carys, Jane, and Anne at our Froxfield store have consistently provided you with such a friendly and helpful experience. We truly appreciate your loyalty over the years and your lovely feedback about the team. We’ll be sure to pass along your thanks to them! Your support means a lot to us, and we look forward to welcoming you back soon. 😊
Kind regards,
OKA
Just a really lovely place to shop
Just a really lovely place to shop, full of inspiring room sets and the staff are not only lovely but extremely helpful.
Today I was helped by Carys who is so friendly and helped me choose some beautiful cushion covers.
2024年10月3日
自発的なレビュー
OKA - Froxfield からの回答
Dear Mrs Wilson,
Thank you so much for your kind words! We’re delighted to hear that you enjoyed shopping with us and found inspiration in our room sets. It’s also great to know that Carys was able to assist you in selecting your cushion covers – we’ll be sure to pass on your lovely feedback to her.
We look forward to welcoming you back again soon!
Best wishes,
OKA
Beautiful products
Beautiful products. Carys and Anne were extremely helpful and accommodating. Highly recommended!
2024年8月26日
自発的なレビュー
OKA - Froxfield からの回答
Dear Raj,
Thank you for your kind words! We're so glad to hear that you love our products and had such a positive experience with Carys and Anne. We pride ourselves on offering both beautiful designs and exceptional service, so it's wonderful to know they were able to help you. We truly appreciate your recommendation and look forward to welcoming you back soon!
Kind regards,
OKA
Great sofa and so easy to to buy
Great sofa and so easy to to buy. Cary’s and Tracey were really helpful and I look forward to receiving the sofa.
2024年9月6日
自発的なレビュー
OKA - Froxfield からの回答
Dear Anthony,
Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that you had such a positive experience with your sofa purchase.
Cary and Tracey were delighted to assist you, and we’ll be sure to pass along your compliments to them. We can’t wait for you to enjoy your new sofa once it arrives!
If there’s anything you need in the meantime, please don’t hesitate to reach out. We’re here to help.
Best wishes,
OKA
Carys and her team have gone beyond in…
Carys and her team have gone beyond in helping sort out my delivery..thank you so much..really appreciated
Geraldine
2024年8月27日
自発的なレビュー
OKA - Froxfield からの回答
Dear Geraldine,
Thank you so much for taking the time to share your positive experience with us. We’re thrilled to hear that Carys and her team were able to go above and beyond in assisting with your delivery.
Your appreciation means the world to us, and we’ll be sure to pass on your kind words to the team. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.
Thank you once again for choosing us.
Best regards,
OKA
Wow visited Oka Froxfield and I was…
Wow visited Oka Froxfield and I was pleasantly greeted by by the team , I have been to many Oka showrooms but I have always felt that Froxfield is an amazing place , I was helped by Carys & Jane who are the managers fantastic service and I will always be purchasing from them .
2024年7月24日
自発的なレビュー
OKA - Froxfield からの回答
Dear Keith,
Thank you for sharing your experience with us. We're delighted to hear that you had a pleasant visit to our Froxfield store. It's wonderful to know that our team provided fantastic service and made your visit memorable.
We appreciate your support and look forward to welcoming you back for future purchases.
Kind regards,
OKA
Carys and Jane were very knowledgeable…
Carys and Jane were very knowledgeable and couldn't do enough to help.
2024年7月24日
自発的なレビュー
OKA - Froxfield からの回答
Dear Rhian,
Thank you for sharing your experience with us. We're delighted to hear that our team was very knowledgeable and went above and beyond to assist you. We appreciate your support and look forward to serving you again in the future.
Best regards,
OKA
Angela was amazing with her help and…
Angela was amazing with her help and attendance with her colleague when I collected a lovely corner sofa on Saturday the 27th of July 2024.
Thank you Angela! You’re a star ⭐️
2024年7月27日
自発的なレビュー
OKA - Froxfield からの回答
Dear Jon,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Angela provided exceptional help and made your visit memorable. She truly is a star, and your kind words will surely make her day.
If you have any other needs or questions, please don't hesitate to reach out.
We appreciate your support and thank you for choosing OKA!
Best regards,
OKA
Great shop
Excellent customer service from Carys, Jane and Anne in Froxfirld. Knowledgeable, helpful and kind. I would recommend visiting the Froxfield store for a great shopping experience.
2024年7月20日
自発的なレビュー
OKA - Froxfield からの回答
Dear Martin,
Thank you so much for your positive review! We're thrilled to hear about your excellent experience at our Froxfield store. Our team takes pride in providing knowledgeable, helpful, and kind service. We appreciate your recommendation and look forward to welcoming you back for another fantastic shopping experience soon!
Kind regards,
OKA
Super !
I went into Oka in Froxfield today and the three ladies in there, Jane Anne and Carys were so helpful and friendly.
Great customer service, the shop itself always looks neat tidy and well kept.
It is a joy to walk around
2024年7月19日
自発的なレビュー
OKA - Froxfield からの回答
Dear Chloe,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. Our team takes great pride in providing excellent customer service and maintaining a neat and welcoming environment. Your feedback truly brightens our day, and we look forward to welcoming you back soon!
Kind regards,
OKA
Visited the froxfield store
Visited the froxfield store, have to say the service was 1st class, I believe the lady who I spoke to was possibly the manager her name was Carys, very helpful and very informative, will certainly visit again.
2024年4月25日
自発的なレビュー
OKA - Froxfield からの回答
Dear customer,
Thank you for taking the time to share your positive experience at our Froxfield store! We're so glad to hear that the service was first-class and that you found our team, especially Carys, to be helpful and informative. We look forward to welcoming you back on your next visit!
Kind regards,
OKA
Outstanding service from the team
Outstanding service from the team
In froxfield on Saturday (9/3/24). We will be returning.
2024年3月9日
自発的なレビュー
OKA - Froxfield からの回答
Dear Leanne,
We're thrilled to hear about your outstanding service experience with our team in Froxfield! Knowing that you're planning to return is the best compliment we could receive. We look forward to welcoming you back and continuing to provide exceptional service.
Thank you for taking the time to share your positive experience, and see you soon!
Kind regards,
OKA
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