Eglee, Home Stylist at the OKA Guildford Store, recently advised us on a chest of drawers for a master bedroom renovation project, as well as the choice of a rug for the dining area of our kitchen. Eg... もっと見る
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Ottie at the Guildford store could not have been more helpful. So kind and patient and took the trouble to go through options for me and arranging a local courier to bring me my coffee table
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Customer service is top notch at the OKA in Guildford. Ottie and Caroline were particularly helpful. From sorting a last minute online cancellation and refund to expert advice on the right shade for m... もっと見る
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Very helpful staff (Diane). We went in to browse. Saw some bed headboards and a series of prints which we liked. Received excellent advice and suggestions. Bought nine framed prints and will definitel... もっと見る
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企業情報
当該企業による記述
Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.
連絡先
Tunsgate Quarter, GU1 3QY, Guildford, 英国
- +44 1483 906287
4.8
優良
375件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful
Staff very helpful, knew exactly when items in the shop would be collected and then delivered to my home. Received box yesterday as they said and was superbly packaged. Thank you Guildford team!
2026年9月12日
OKA - Guildford からの回答
Dear Andrea
Thank you for your generous feedback. We're delighted to hear that our team provided such excellent service and that your item arrived exactly as expected and beautifully packaged. We'll be sure to pass your kind comments on to the Guildford team.
We hope that you are happy with your purchase and that you will visit us again soon.
Warmest regards
OKA
OKA - Guildford からの回答
Dear Ann
We're so glad to hear about your positive experience at our Guildford store and we hope that you are happy with your purchase. We appreciate your kind words and hope that you will visit us again soon.
Warm regards
OKA
Dealing with helpful friendly people
Very positive experience dealing with this company, we bought a sofa from the Guildford branch, visited several times to check it out, got them to move stuff around, dealt with Ottie one of the sales team, she was very helpful & made the whole spending loads of money on a new sofa experience trouble free!, very impressed with her professionalism
2026年8月24日
OKA - Guildford からの回答
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear about your experience at our Guildford store and that the team were able to help you feel confident with your sofa purchase.
It’s lovely to know Ottie looked after you so well and made the process feel smooth and stress-free. We’ll be sure to pass your kind words on to her and the team.
Kind regards,
OKA
The sales assistant I didn’t get her…
The sales assistant I didn’t get her name, she was so helpful and came up with various options for me. I will be returning to get cushion pads ,lampshade and lamp.
2026年9月2日
OKA - Guildford からの回答
Dear Margaret,
Thank you for your lovely feedback. We’re delighted the Guildford team were able to offer such helpful guidance during your visit.
Your kind comments will be shared with the team, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Charlotte in the Guildford branch…
Charlotte in the Guildford branch couldn’t have been more helpful. Excellent service thank you.
2026年8月29日
OKA - Guildford からの回答
Dear Victoria,
Thank you for your lovely feedback. We’re delighted Charlotte was able to look after you so well during your visit to our Guildford store.
We’ll be sure to pass your kind words on to her and the team, and we hope to welcome you back again soon.
Kind regards,
OKA
Such helpful staff!!
2026年8月29日
OKA - Guildford からの回答
Dear Sarah,
Thank you for your kind feedback. We’re delighted the Guildford team made such a positive impression during your visit.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Service was great!!!
Service was great!!!. For 5-6 years i have been browsing through the shop. I make sure I go to OKA at least once a year, because it’s beautiful with a warm feeling to it. Today for the first time I was able to find something affordable yet sophisticated and beautiful. I bought this item as a wedding gift, Danielle was ever so kind and helpful she was patient and professional made me feel valued as a customer. I will definitely be shopping and buying there again.
2026年9月4日
自発的なレビュー
OKA - Guildford からの回答
Dear Sheron,
Thank you for taking the time to share such lovely feedback. We’re delighted Danielle helped make your visit to our Guildford store feel so special.
It’s wonderful to know you found a beautiful gift, and we’ll be sure to pass your kind words on to Danielle and the team. We look forward to welcoming you back again soon.
Kind regards,
OKA
Amazing customer service and…
Amazing customer service and experience. Would like to recognise Emma at the Guildford store for her helpfulness and knowledge
2026年8月31日
OKA - Guildford からの回答
Dear Michael,
Thank you for your kind feedback. We’re delighted Emma was able to look after you so well during your visit to our Guildford store.
We’ll be sure to share your comments with her and the team, and we hope to welcome you back again soon.
Kind regards,
OKA
OKA - Guildford からの回答
Dear Paul,
Thank you for your kind feedback. We’re pleased your order arrived quickly and that you were happy with your experience.
We really appreciate you taking the time to share your review and hope you enjoy your new OKA pieces.
Kind regards,
OKA
Wonderful choice.the assistant was very…
Wonderful choice.the assistant was very helpful bringing different shades for the lamp base so we made the right choice.
2026年8月30日
OKA - Guildford からの回答
Dear Christine,
Thank you for your lovely feedback. We’re delighted the Guildford team were able to help you choose the right shade for your lamp base.
We really appreciate you taking the time to share your review and hope your new piece looks perfect in your home.
Kind regards,
OKA
Helpful
Helpful, pleasant and knowledgeable sales assistant. A pleasure to have a look at lights with product advice. Thank you.
2026年8月30日
OKA - Guildford からの回答
Dear Gill,
Thank you for your lovely feedback. We’re delighted the Guildford team were able to offer helpful guidance while you browsed our lighting.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Danielle at Oka Guildford was…
Danielle at Oka Guildford was wonderful. I rang to see if something was in stock. It was. She sourced it and put it by. When I turned up the following day, she was super friendly, efficient and immensely helpful. It’s why I’ll always choose Oka.
2026年8月29日
自発的なレビュー
OKA - Guildford からの回答
Dear Kerri,
Thank you for your wonderful feedback. We’re delighted Danielle was able to make everything so easy for you during your visit to our Guildford store.
Your kind words will mean a great deal to her and the team, and we look forward to welcoming you back again soon.
Kind regards,
OKA
OKA - Guildford からの回答
Dear Lisa
We're so glad to hear about your positive experience at our Guildford store. We appreciate your kind words and hope that you will visit us again soon.
Warm regards
OKA
Excellent quality
Excellent quality, very helpful and efficient store staff, seamless purchase process and prompt delivery. Great company.
2026年8月26日
OKA - Guildford からの回答
Dear Mrs Baynes
We are so pleased to hear that you had such a positive experience with us, from the quality of our products to the efficiency of our team, in our Guildford store, and delivery. Thank you for your kind words.
Warm regards
OKA
Always something different and…
Always something different and interesting and above all well made somethings too expensive for me but beautiful to look at.
2026年8月21日
OKA - Guildford からの回答
Dear Angel
We're so happy you find our selection interesting and well-made! We always aim to offer beautiful items. We appreciate your kind words and thank you for your support.
Best wishes
OKA
Excellent range of unique furnishings
We’ve recently moved home and we wanted to completely refurnish with new, more trendy, furnishings. The furniture in the store and the accessories are amazing and really very unique with an Indian/Asian influence. The staff in the store were very helpful but, in particular, Emma de Oude. She has a great sense of style and helped us choose more daring colours and furniture into our home. It all looks great. Christine and Grant
2026年8月29日
自発的なレビュー
OKA - Guildford からの回答
Dear Christine and Grant
We're so happy to hear that you found our furniture and accessories amazing and unique. It's wonderful to know that our team, particularly Emma, was able to help you choose daring colours and furniture that look great in your new home. We appreciate you sharing your positive experience with us and hope to welcome you back soon.
Best wishes
OKA
Top team at Guildford Oka delivers again!
The attention from Andrea at Guildford was tip-top. Comms were excellent. Product protection likewise, and loading into my vehicle was accomplished by her and the duty manager with skill and patience. First rate customer service throughout the process. How to delight and retain your customer. Thank you.
2026年8月24日
自発的なレビュー
OKA - Guildford からの回答
Dear Steven
Thank you for taking the time to share such a wonderful review. We're absolutely delighted to hear about your positive experience at our Guildford store. It's fantastic to know that Andrea provided such excellent service and went above and beyond to assist you. We'll be sure to pass on your kind words to her and the wider team.
We truly appreciate you sharing your experience and hope that you will visit us again soon!
Best wishes
OKA
OKA - Guildford からの回答
Dear Sally,
We’re delighted to hear that you continue to be so happy with both our service and products.
Thank you for your kind feedback and continued support.
Kind regards,
OKA
OKA - Guildford からの回答
Dear Susie
Thank you for your lovely feedback. We’re delighted to hear that you received such excellent service during your recent visit to our Guildford store, and we hope that you are happy with your purchase. Your kind words are truly appreciated, and we hope to see you again soon.
Kind regards,
OKA
Eglee was extremely helpful and went to…
Eglee was extremely helpful and went to a huge amount of effort helping me decide on some beautiful mirrors. Exceptional. Thank you
2026年8月22日
自発的なレビュー
OKA - Guildford からの回答
Dear Nicola
We're delighted to hear about your positive experience in our Guildford showroom, and the exceptional assistance you received. It's wonderful to know that Eglee was so helpful in assisting you with your choice of mirrors. We greatly appreciate you taking the time to share your feedback.
Kindest regards
OKA
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