Terri and Reece gave exceptional customer service… nothing was too much trouble and their product knowledge was really helpful ! Many thanks again
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レビュアーのコメントを見てみましょう
Olivier has helped us many times in Oka South Godstone. He has been charming, efficient and incredibly helpful at every visit. We have always found OKA a welcoming space to visit with many tempting... もっと見る
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nadia was super helpful and gave me some great ideas for a faux flower display She’s an absolute delight and Mike shopping at Oak Oden and even better experience
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Really super experience (and the bar is high, because every single store adviser is brilliant) with Reece last week. Incredibly knowledgeable, helpful and - as is always the case - absolutely no pres... もっと見る
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企業情報
当該企業による記述
Nestled in the Surrey countryside, among many gastropubs and near to the National Trust property Chartwell, is the first of our two Outlet stores. Home to limited edition, end-of-line and ex-display pieces, and with deliveries of new Outlet stock every week – and at least a 25% discount on each – it’s well worth a visit.
連絡先
Eastbourne Road, RH9 8JB, South Godstone, 英国
- +44 1342 893868
4.7
優良
56件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super service
Super service! I rang ahead to ask if they had the product I was looking for, and the staff agreed to hold this for me. They then helped me fit the chair in my car by removing the legs and even gave me a tool to put them back on myself at home. Really pleased.
2026年6月22日
自発的なレビュー
OKA - South Godstone からの回答
Dear Moya,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that the team provided such helpful and attentive service, from reserving the item for you to assisting with getting it safely into your car.
Going the extra mile for our customers is something we pride ourselves on, so it's fantastic to know that these small touches made a difference to your experience. We'll be sure to share your kind feedback with the team.
Thank you again for your support, and we hope you enjoy your new chair for many years to come.
Kind regards,
OKA
Terri and Reece gave exceptional…
Terri and Reece gave exceptional customer service… nothing was too much trouble and their product knowledge was really helpful !
Many thanks again
2026年5月31日
自発的なレビュー
OKA - South Godstone からの回答
Dear Kim,
Thank you for taking the time to leave your review. We're delighted to hear that you're pleased with the quality of your purchase and that you found the team in our Marlow store helpful during your visit.
We really appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
OKA - South Godstone からの回答
Dear Floretta
We're happy to hear that you have such a positive experiences at our Guildford store. We truly appreciate your kind words and are so glad that our team always offers the helpful and knowledgeable service we strive to deliver. Thank you for your kind words.
Warm regards
OKA
Thank you to all at OKA South Godstone…
Thank you to all at OKA South Godstone - for their friendly and very efficient customer service over the years.
Olivier is always happy to help and go the extra mile !
2026年5月20日
自発的なレビュー
OKA - South Godstone からの回答
Dear Jacqueline
Thank you for your wonderful review. We’re delighted to hear our South Godstone team made your visit such an enjoyable experience. It’s lovely to know you found them so friendly, and attentive — your kind words will be shared with the store.
Warm regards,
OKA
The Manager (Oliver) was extremely…
The Manager (Oliver) was extremely welcoming and helpful - a great representative on behalf of Oka!
2026年5月17日
自発的なレビュー
OKA - South Godstone からの回答
Dear David,
Thank you for your review. We are delighted to hear about your positive experience and will be sure to share your kind comments with Oliver and the South Godstone team.
We really appreciate you taking the time to share your feedback.
Kind regards,
OKA
Go visit Reece in Godstone - highly recommend
We went to see Reece in Godstone and we went to purchase a rug which he kindly recommended with his expertise knowledge of interiors and luckily not only we got a rug, left with an armchair, decor and ottoman and artworks etc! He was very helpful, and informative!
2026年4月10日
自発的なレビュー
OKA - South Godstone からの回答
Dear Shelly
Thank you for sharing your kind words. It's great to hear that you found the perfect rug, and lots more, with the help of Reece, we're so glad that his knowledge enhanced your shopping experience.
We appreciate your wonderful feedback and thank you for your support.
Warm regards
OKA
A wonderful boot room storage piece
We have come away with a wonderful piece of boot room storage furniture from this store. The lady that sold us this piece, Sue, was so helpful. She offered good practical advice that ultimately led us to deciding to take the piece with us. Looking forward to installing it in the space.
2026年3月29日
自発的なレビュー
OKA - South Godstone からの回答
Dear Alexandra,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our South Godstone store, and we’ll be sure to pass your kind words on to Sue and the team.
It’s wonderful to know you’ve found the perfect piece, and we hope it looks fantastic once installed. We look forward to welcoming you back again soon.
Kind regards,
OKA
Olivier
Olivier has helped us many times in Oka South Godstone.
He has been charming, efficient and incredibly helpful at every visit. We have always found OKA a welcoming space to visit with many tempting items on good display. Sue and staff generally are most obliging and very friendly. Always willing to shift furniture about to aid viewing. A great experience. Thank you all.
2026年3月24日
自発的なレビュー
OKA - South Godstone からの回答
Dear Lydia
We appreciate your kind words about your experiences at our South Godstone store, it’s lovely to know to hear that our team consistently provides such friendly and helpful service. It's also wonderful to know that you found inspiration from our displays.
Your feedback means a lot to us and we'll be sure to share your compliments with the Godstone team.
Best wishes
OKA
Really super experience.
Really super experience (and the bar is high, because every single store adviser is brilliant) with Reece last week. Incredibly knowledgeable, helpful and - as is always the case - absolutely no pressure for a sale. Godstone is a treasure trove of fantastic items at unbelievable prices. I never leave empty handed. Thank you so much Team Godstone.
2026年3月11日
OKA - South Godstone からの回答
Dear Sarah
We’re delighted to hear our South Godstone team always make your visits such an enjoyable experience. It’s lovely to know you find them so professional, friendly, and knowledgeable — your kind words will be shared with Reece, and the wider team.
Thank you for your wonderful feedback and continued support.
Warm regards
OKA
Just wanted to say a massive thank you…
Just wanted to say a massive thank you to Oliver at the South Godstone outlet store, he has been super helpful and we always love visiting the store, we have purchased a number of items from there over the years. Would highly recommend. Many thanks, Hannah
2026年3月19日
自発的なレビュー
OKA - South Godstone からの回答
Dear Hannah,
Thank you so much for your lovely feedback. It’s always great to hear from returning customers, and we’re delighted you continue to enjoy visiting our South Godstone store.
We’ll be sure to pass your kind words on to Oliver and the team, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Very helpful and polite staff
Very helpful and polite staff. I bought a large lampshade and it was beautifully wrapped so that I could take it home safely. I also received an additional managers reduction which was very much appreciated.
2026年3月2日
自発的なレビュー
OKA - South Godstone からの回答
Dear Miss Palmer,
Thank you for your kind review. We’re so pleased to hear that the team looked after you so well during your visit. We’ll be sure to share your feedback with the South Godstone team, and we hope to welcome you back again soon.
Kind regards,
OKA
The guys in the shop could not have…
The guys in the shop could not have been more helpful, both when we were inspecting the coffee table we purchased but then especially taking extra care in wrapping it up securely and helping get it into the car.
2026年3月1日
自発的なレビュー
OKA - South Godstone からの回答
Dear Andrew
We're thrilled that Olivier and his team, at our South Godstone location, could make your visit enjoyable and efficient. It’s wonderful to know they took such great care in packaging your coffee table and helped you load it safely in your car.
Your kind words mean a lot to us and we hope that you will visit us again soon.
Best regards
OKA
I love the quality of Oka products
I love the quality of Oka products. I live close to the outlet in South Godstone and I like to pop in if I’m passing. Terry is always really helpful. She always points out something interesting and has done great suggestions on the products. I always leave happy - usually with a purchase. Thanks for you help Terry.
2026年3月2日
自発的なレビュー
OKA - South Godstone からの回答
Dear Mr Aslan
Thank you for taking the time to leave such a kind review.
We are delighted to hear that you enjoy visiting our South Godstone Outlet. It’s lovely to know to hear that Terri consistently provides such friendly and helpful service, she will be absolutely delighted to know her support makes such an impact on your decision-making.
We look forward to welcoming you back soon for another great experience!
Kind regards,
OKA
Staff were super friendly
Staff were super friendly and very helpful. Gave good advise. Stock was great and so many amazing options
2026年2月26日
自発的なレビュー
OKA - South Godstone からの回答
Dear Katie
Thank you for your amazing feedback!
We're so thrilled to hear about your positive experience at our Godstone outlet. It's lovely to know you found the team so professional, friendly, and knowledgeable — your kind words will be shared with the store.
Kind regards,
OKA
The staff are always professional
The staff are always professional, helpful & friendly.
They offer excellent advice & will assist with accessories.
2026年2月23日
自発的なレビュー
OKA - South Godstone からの回答
Dear Linda,
Thank you for taking the time to leave your review.
We are so pleased to read your comments about the team and the service you received. Providing helpful, friendly, and knowledgeable assistance is something we greatly value, so your feedback is sincerely appreciated.
We hope to welcome you again soon.
Kind regards,
OKA
Great service!
We visited the outlet store on Saturday and the experience was great. We found exactly what we wanted at a great price and the team (Terri Francis and Olivier) were super helpful and even managed to stow our purchase into the car boot. I would highly recommend a visit.
2026年2月14日
自発的なレビュー
Outlet - South Godstone
Staff are always welcoming and knowledgeable. Love visiting the outlet for some fantastic reductions and inspiration,
2026年1月30日
自発的なレビュー
OKA - South Godstone からの回答
Dear Karen,
Thank you for taking the time to leave such a kind review.
We are delighted to hear that you enjoy visiting our South Godstone Outlet and that you consistently find the team welcoming and knowledgeable. It is also wonderful to know that you have found inspiration and great reductions during your visits.
We truly appreciate your feedback and look forward to welcoming you again soon.
Kind regards,
OKA
Oliver and Francis were awesome
Oliver and Francis were awesome. Would return to the OKA outlet again for future purchases. Super helpful, polite and even managed to reach the price for a chair I was after. Thanks to you both for the brilliant service.
2025年12月20日
自発的なレビュー
OKA - South Godstone からの回答
Dear JS
Thank you for your lovely review! We’re delighted to hear that Olivier and Francis provided you with such helpful and polite service, while ensuring you got the best price for your Chair.
We appreciate your support and look forward to welcoming you back to OKA Godstone soon!
Kind regards,
OKA
Regular, happy customer
Love this store. Always find something at a more affordable price. I’ve bought 3 sofas and an ottoman which I’m really happy with. Some items are slightly damaged but this is reflected in the price. Service is friendly and helpful- never get the hard sell from the team at Oka outlet. Easy parking too. Highly recommended!
2025年11月22日
自発的なレビュー
OKA - South Godstone からの回答
Dear J G
Thank you for your kind words! We're thrilled to hear that you've had such great experiences at our Godstone outlet. The team will be delighted to know that their helpfulness and knowledge made a difference during your visits. We're glad you found some amazing pieces at great prices, and we can't wait to welcome you back again soon!
Warm regards,
OKA
Very helpful staff & good value…
Very helpful staff & good value furniture. Highly recommend if u love Oka.
2025年11月9日
自発的なレビュー
OKA - South Godstone からの回答
Dear Justine,
Thank you for your lovely review. We’re delighted to hear that you received such helpful service and that you’re pleased with the quality and value of our furniture. Your recommendation means a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
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