Excellent service from Olivier the manager at Godstone Shop. He is most, friendly, helpful and knowledgeable. He goes beyond for every customer and is able to recommend different accessories and fur... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There was an initial mix up with our order from the outlet store but this was very quickly and satisfactorily rectified and we are now delighted with our purchase. Many thanks to Ollie for his excelle... もっと見る
企業が回答しました
Fantastic experience at the OKA outlet store in South Godstone today. We called up to check on a particular dining table and was told there was one in stock, but it had a little damage to it. We were... もっと見る
企業が回答しました
nadia was super helpful and gave me some great ideas for a faux flower display She’s an absolute delight and Mike shopping at Oak Oden and even better experience
企業が回答しました
企業情報
当該企業による記述
Nestled in the Surrey countryside, among many gastropubs and near to the National Trust property Chartwell, is the first of our two Outlet stores. Home to limited edition, end-of-line and ex-display pieces, and with deliveries of new Outlet stock every week – and at least a 25% discount on each – it’s well worth a visit.
連絡先
Eastbourne Road, RH9 8JB, South Godstone, 英国
- +44 1342 893868
4.7
優良
62件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service. Really efficient Noleen. Was exceptional would really recommend this wonderful oka store
2024年8月9日
自発的なレビュー
OKA - South Godstone からの回答
Dear Linda,
Thank you for taking the time to share your experience. We're delighted to hear that you received excellent service during your visit.
It's wonderful to know that Noleen's efficiency and exceptional customer service made a positive impact on your experience. I will be sure to pass on your kind words to her – she will be thrilled!
We truly appreciate your recommendation and are so pleased that you enjoyed your time with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
We look forward to welcoming you back to our Oka store soon.
Best regards,
OKA
From the moment we entered the store we…
From the moment we entered the store we were greeted friendly and with will to help staff.
The prices and quality of all the items were explained fully.we bought two Christmas presents one for me and one for my wife .we will definitely be making oka a regular 😌 stop.
Please pass my thanks to the amazing staff Oliver , Nadia and Francis .
2024年8月20日
自発的なレビュー
OKA - South Godstone からの回答
Dear Ian,
Thank you so much for sharing your wonderful experience with us!
We're thrilled to hear that you were greeted warmly and found our staff so helpful during your visit. It's great to know that Oliver, Nadia, and Francis provided you with clear information about our products, helping you find the perfect Christmas presents. I will make sure to pass on your thanks to them—they'll be delighted to hear your kind words.
We're honoured that you plan to make OKA a regular stop, and we look forward to welcoming you back to our store soon. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
OKA
Great
Helpful, polite service from Olivier , took time to ensure I was getting best price.
2024年8月16日
自発的なレビュー
OKA - South Godstone からの回答
Dear Janet,
Thank you so much for your kind words! We’re delighted to hear that Olivier provided you with such helpful and polite service while ensuring you got the best price.
At OKA, we’re passionate about helping our customers find the perfect furniture and homeware for their spaces. It’s great to know that Olivier made your experience a positive one. If you need any more assistance in the future or are looking for more beautiful pieces for your home, please don’t hesitate to reach out.
We appreciate your support!
Kind regards,
OKA
I absolutely love my go-to design home
I absolutely love my go-to design home, Godstone. The team are truly amazing, and every visit brings me immense pleasure. I've never been disappointed with the quality of my purchase. Although I may need to tweak a scratch or two, the huge discount I receive makes it worth it for the interior design gems I find. Noleen, the manager, is a total star!
2024年8月14日
自発的なレビュー
OKA - South Godstone からの回答
Dear Carol,
Thank you so much for your glowing review! We’re thrilled to hear that Godstone has become your go-to design home and that you’ve had such positive experiences with our team.
We take great pride in providing quality products and exceptional customer service, and it’s wonderful to know that Noleen and the team have made your visits enjoyable.
We look forward to welcoming you back soon and helping you find more treasures for your home!
Kind regards,
OKA
Excellent outlet shop in Godstone
Excellent outlet shop in Godstone. Great stock. Noleen and her staff are so incredibly helpful.
2024年8月13日
自発的なレビュー
OKA - South Godstone からの回答
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our outlet shop in Godstone. Noleen and the team pride themselves on providing excellent service, so it’s wonderful to know they made such a positive impact on your visit.
We look forward to welcoming you back soon! If there’s anything more we can do for you, please don’t hesitate to let us know.
Kind regards,
OKA
Thank you Nadia
So many beautiful Oka goodies at Godstone and Nadia also searches out especially for me something special, she always remembers the type of items I like and highlights them which is an enormous help Thank you Nadia
2024年8月8日
自発的なレビュー
OKA - South Godstone からの回答
Dear Maria,
Thank you so much for your lovely review! We're thrilled to hear about your wonderful experience at our Godstone store. Nadia truly has a talent for finding those special pieces that align with your taste, and we're delighted that she could assist you so personally. Your kind words motivate us to continue offering the exceptional service and beautiful furniture that you love. We look forward to welcoming you back to Oka soon!
Warm regards,
OKA
Another interesting and fruitful visit…
Another interesting and fruitful visit to Oka in South Godstone. One of my favourite shops, and Nadia was very helpful as always.
2024年8月3日
自発的なレビュー
OKA - South Godstone からの回答
Dear Jacky,
Thank you for your lovely feedback! We're delighted to hear that you had another enjoyable and successful visit to our South Godstone location. It's wonderful to know that our store remains one of your favourites and that the team provided helpful service as always. We look forward to welcoming you back soon for another great experience!
Kind regards,
OKA
nadia was super helpful and gave me…
nadia was super helpful and gave me some great ideas for a faux flower display
She’s an absolute delight and Mike shopping at Oak Oden and even better experience
2024年8月3日
自発的なレビュー
OKA - South Godstone からの回答
Dear Maryam,
Thank you so much for your wonderful review! We're thrilled to hear that Nadia was able to assist you with ideas for your faux flower display.
We strive to make every shopping experience special, and it’s great to know that Nadia made your visit even better. We look forward to welcoming you back to Oak Oden soon! If you ever need more inspiration or assistance, we’re here to help.
Thanks again for your kind words!
Kind regards,
OKA
South Godstone outlet
I usually visit the South Godstone outlet, beautiful shop, you can find a good bargain there. Nice and helpful staff, especially Nadia, who is always so friendly and helpful
2024年7月31日
自発的なレビュー
OKA - South Godstone からの回答
Dear Gosia,
Thank you for sharing your positive experience! We're glad to hear that you enjoy visiting the outlet and appreciate the bargains you find. It's always wonderful to hear about our friendly and helpful staff making a difference in your visits.
We look forward to welcoming you back again soon!
Kind regards,
OKA
Oka Outlet in Godstone are first class
Oka Outlet in Godstone are first class. Service is wonderful and always a friendly welcome from all staff. Noleen in particular was fantastic with a sofa purchase and delivery. Couldn’t have been more helpful.
2024年6月25日
自発的なレビュー
OKA - South Godstone からの回答
Dear Linsey,
Thank you for your fantastic review! We're delighted to hear that you had a wonderful experience at Godstone outlet. Our team takes pride in providing first-class service, and it's great to know that Noleen was especially helpful with your sofa purchase and delivery. Your kind words mean a lot to us, and we look forward to welcoming you back soon.
Thank you for choosing OKA!
Kind regards,
OKA
Great service at the south Godstone…
Great service at the south Godstone branch
Sue our server was brilliant she was very helpful
Would definitely return
I purchased a l quality lamp which is Divine
2024年4月25日
自発的なレビュー
OKA - South Godstone からの回答
Dear Martine,
Thank you for sharing your experience at our Godstone store! We're delighted to hear that Sue provided brilliant service and was so helpful during your visit. We appreciate your feedback and look forward to welcoming you back soon!
Kind regards,
OKA
Thank you Godstone OKA
Thank you Sue at Godstone for organising the purchase of my beautiful Tarma sofa and armchairs so efficiently, helpfully and extremely patiently, all via email. I’m so pleased with the purchase.
2024年4月27日
自発的なレビュー
OKA - South Godstone からの回答
Dear customer,
Thank you for your wonderful review! We're so pleased to hear that Sue at our Godstone store was able to assist you so efficiently. We truly appreciate your feedback and are thrilled that you're satisfied with your experience. We look forward to assisting you again in the future!
Kind regards,
OKA
OKA - South Godstone からの回答
Dear Neven,
Thank you for the recommendation! We are thrilled to hear Sue and Noleen provided amazing service. Your thanks have been passed on. Looking forward to serving you again!
Kind regards,
OKA
Oka Godstone - Excellent
Visited this store with my wife last week. Noleen and the staff were extremely helpful and polite. We purchased a wine cabinet and were extremely happy with our purchase. The staff went above and beyond to help us put the cabinet in the car. Looking forward to going back to make some additional purchases.
2024年3月9日
自発的なレビュー
OKA - South Godstone からの回答
Dear Amar,
We're delighted to hear about your excellent experience at our Godstone store! It's wonderful that Noleen and our staff were able to assist you so helpfully and politely, making your purchase of the wine cabinet a smooth and pleasant process. We aim to go above and beyond for our customers, and we're thrilled that this was reflected in your visit.
We eagerly anticipate your return and look forward to helping you with your additional purchases. Thank you for sharing your positive feedback!
Kind regards,
OKA
My bathroom mirror hunt is over!
OKA Godstone Road.. looking for Bathroom Mirror. Noleen was very very helpful and showed me a beautiful mirror that I had walked past without seeing. Just bought it and thrilled.
2024年3月6日
自発的なレビュー
OKA - South Godstone からの回答
Dear Glenda,
Thank you for your feedback! We're delighted to hear your search for the perfect bathroom mirror ended successfully with our helpful staff guiding you to a beautiful item. Enjoy your new mirror, and we look forward to assisting you again in the future.
Kind regards,
OKA
I love Oka - Alfred Table
I love Oka. Such choice for interiors. My recent purchase of the Alfred table was a happy occasion. I love it and it looks amazing. The staff at South Godstone are so so helpful and friendly, and it’s a great place to escape to for interiors.
2023年3月7日
自発的なレビュー
Great purchase…
Bought x6 Rattan table mats and they’re exactly what I wanted.
So lovely
2023年4月17日
自発的なレビュー
Bought a beautiful Chinese lamp from…
Bought a beautiful Chinese lamp from OKA, super satisfied by the quality of the product!
2022年7月3日
自発的なレビュー
Shocking Experience
Visted OKA outlet in Godstone this afternoon. Noticed they had sofas (unusually a few of the same style and fabric), we were contenplating in buying the 2, two seaters or 1 two seater and two armchairs. In the meantimer we ask to buy two lamps which were moved to the counter. I noticed some previous season, Christmas Animals at 4 for £2 .There were 16 in total but half broken like missing legs etc. I asked if I could just buy the 8 good ones and leave the broken ones. I was told I had to buy the broken ones with the good ones.! I said how much for the good ones only as I dont want the broken ones. I was told I had to take the broken ones with the good ones. I repied this is bonkers (or something similar) and that no one wants to buy broken ornaments . Then one of the girls said sarcastically somthing like "thank you for coming". We just walked out without the sofas , lights and best of all 8 50p broken Christmas ornaments which should be in the bin.We have bought many items of furniture and lights for our Hoilday Homes etc over the years at OKA and always had a plesant experence. We wont be going back. Check your CCTV be good for training future staff. !!!!!!!
2022年11月10日
自発的なレビュー
OKA - South Godstone からの回答
We are extremely disappointed to hear of the experience you have recently had whilst visiting out Godstone showroom. We will be investigating this further with them directly and if you would kindly provide some more details to our Customer Service Team on 03330 042 042 our Team will pass on the details to a Manager. Alternatively if you are able to provide contact details a Manager will be in touch to discuss.
Super helpful thank you
Super helpful thank you. Lovely lamp and shade. Looks fantastic.
2022年7月9日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。