Excellent service from Olivier the manager at Godstone Shop. He is most, friendly, helpful and knowledgeable. He goes beyond for every customer and is able to recommend different accessories and fur... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There was an initial mix up with our order from the outlet store but this was very quickly and satisfactorily rectified and we are now delighted with our purchase. Many thanks to Ollie for his excelle... もっと見る
企業が回答しました
Fantastic experience at the OKA outlet store in South Godstone today. We called up to check on a particular dining table and was told there was one in stock, but it had a little damage to it. We were... もっと見る
企業が回答しました
nadia was super helpful and gave me some great ideas for a faux flower display She’s an absolute delight and Mike shopping at Oak Oden and even better experience
企業が回答しました
企業情報
当該企業による記述
Nestled in the Surrey countryside, among many gastropubs and near to the National Trust property Chartwell, is the first of our two Outlet stores. Home to limited edition, end-of-line and ex-display pieces, and with deliveries of new Outlet stock every week – and at least a 25% discount on each – it’s well worth a visit.
連絡先
Eastbourne Road, RH9 8JB, South Godstone, 英国
- +44 1342 893868
4.7
優良
62件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are always professional
The staff are always professional, helpful & friendly.
They offer excellent advice & will assist with accessories.
2026年2月23日
自発的なレビュー
OKA - South Godstone からの回答
Dear Linda,
Thank you for taking the time to leave your review.
We are so pleased to read your comments about the team and the service you received. Providing helpful, friendly, and knowledgeable assistance is something we greatly value, so your feedback is sincerely appreciated.
We hope to welcome you again soon.
Kind regards,
OKA
Great service!
We visited the outlet store on Saturday and the experience was great. We found exactly what we wanted at a great price and the team (Terri Francis and Olivier) were super helpful and even managed to stow our purchase into the car boot. I would highly recommend a visit.
2026年2月14日
自発的なレビュー
Outlet - South Godstone
Staff are always welcoming and knowledgeable. Love visiting the outlet for some fantastic reductions and inspiration,
2026年1月30日
自発的なレビュー
OKA - South Godstone からの回答
Dear Karen,
Thank you for taking the time to leave such a kind review.
We are delighted to hear that you enjoy visiting our South Godstone Outlet and that you consistently find the team welcoming and knowledgeable. It is also wonderful to know that you have found inspiration and great reductions during your visits.
We truly appreciate your feedback and look forward to welcoming you again soon.
Kind regards,
OKA
Oliver and Francis were awesome
Oliver and Francis were awesome. Would return to the OKA outlet again for future purchases. Super helpful, polite and even managed to reach the price for a chair I was after. Thanks to you both for the brilliant service.
2025年12月20日
自発的なレビュー
OKA - South Godstone からの回答
Dear JS
Thank you for your lovely review! We’re delighted to hear that Olivier and Francis provided you with such helpful and polite service, while ensuring you got the best price for your Chair.
We appreciate your support and look forward to welcoming you back to OKA Godstone soon!
Kind regards,
OKA
Regular, happy customer
Love this store. Always find something at a more affordable price. I’ve bought 3 sofas and an ottoman which I’m really happy with. Some items are slightly damaged but this is reflected in the price. Service is friendly and helpful- never get the hard sell from the team at Oka outlet. Easy parking too. Highly recommended!
2025年11月22日
自発的なレビュー
OKA - South Godstone からの回答
Dear J G
Thank you for your kind words! We're thrilled to hear that you've had such great experiences at our Godstone outlet. The team will be delighted to know that their helpfulness and knowledge made a difference during your visits. We're glad you found some amazing pieces at great prices, and we can't wait to welcome you back again soon!
Warm regards,
OKA
Very helpful staff & good value…
Very helpful staff & good value furniture. Highly recommend if u love Oka.
2025年11月9日
自発的なレビュー
OKA - South Godstone からの回答
Dear Justine,
Thank you for your lovely review. We’re delighted to hear that you received such helpful service and that you’re pleased with the quality and value of our furniture. Your recommendation means a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
The staff are always professional
The staff are always professional, friendly and could not do enough for you to enjoy the experience of the outlet at South Godstone store. An amazing team keep it up!
2025年8月21日
自発的なレビュー
OKA - South Godstone からの回答
Dear Leah,
Thank you for your wonderful review. We’re delighted to hear our South Godstone team made your visit such an enjoyable experience. It’s lovely to know you found them so professional, friendly, and attentive — your kind words will be shared with the store.
Kind regards,
OKA
Excellent service from Oliver in Oka…
Excellent service from Oliver in Oka Godstone. Great service, good pricing and really nice people. Oliver emailed full photos and was open about any marks and impairments (its an outlet, prices are reduced sometimes due to damage) of the pieces I was interested in. Despite my arriving near closing time, he put no pressure on me to hurry. He (and the other staff) was friendly and helpful and I left delighted with my purchases. I shall definitly go back.
2025年8月7日
自発的なレビュー
OKA - South Godstone からの回答
Dear J.S.,
Thank you for your wonderful feedback. I’m so pleased to hear that Oliver and the team at our South Godstone outlet provided such attentive and transparent service — it’s great to know your experience was so positive.
Kind regards,
OKA
Olivier in the Godstone branch is…
Olivier in the Godstone branch is always so helpful & polite. He continues to look after us on each visit to the store. Thank you!
2025年6月13日
自発的なレビュー
Great service
Both Sam and Olly were super helpful when we visited and we came away with two great new wardrobes for fantastic value. They were then super helpful connecting us with Craig for delivery, who was also great.
2025年5月24日
自発的なレビュー
OKA - South Godstone からの回答
Dear Guy,
Thank you for your fantastic review. We're so pleased to hear that Sam and Olly were able to assist you so well, and that Craig ensured everything went smoothly with your delivery. We hope you're enjoying your new wardrobes and look forward to welcoming you back again soon.
Warm regards,
OKA
Great shop and very helpful service…
Great shop and very helpful service from Sam in Godstone. Thank you very much!
2025年5月29日
自発的なレビュー
OKA - South Godstone からの回答
Dear Joc,
Thank you for your lovely feedback. We're so pleased to hear you enjoyed your visit and that Sam in our Godstone store provided such helpful service. We’ll be sure to pass on your kind words to him.
Warm regards,
OKA
Sam was more than helpful and couldn’t…
Sam was more than helpful and couldn’t do enough for us hunting cusions that matched our requirements.
2025年5月25日
自発的なレビュー
OKA - South Godstone からの回答
Dear David,
Thank you for your kind words. We're so pleased to hear that Sam went above and beyond to help you find the perfect cushions. We’ll be sure to pass on your lovely feedback to him — it will mean a great deal.
Warm regards,
OKA
Never disappointed
It is always such a pleasure to visit OKA - South Godstone Outlet. Terri, Olivier and Francis always give such helpful service - nothing is too much trouble for them. I am a regular client and always very happy with my purchases. Well worth a visit!
2025年5月24日
自発的なレビュー
OKA - South Godstone からの回答
Dear Rachel,
Thank you for your wonderful feedback and continued support. We're delighted to hear that Terri, Olivier, and Francis consistently provide such helpful service — they’ll be thrilled to receive your kind words. It's always a pleasure to welcome you to the South Godstone Outlet, and we're so pleased to know you’re happy with your purchases every time.
Warm regards,
OKA
The manager at Godstone
The manager at Godstone, Olivier was extremely helpful, but also gave us time and space to ponder over items of furniture that we were considering.
He pitched it just right, we bought 3 items that day.
2025年5月3日
自発的なレビュー
OKA - South Godstone からの回答
Dear Andy,
Thank you for your kind words. We're so pleased to hear that Olivier struck the perfect balance between being helpful and giving you the space to make your decision — that's exactly the experience we aim to provide. We're delighted you found the right pieces and really appreciate your support.
Warm regards,
OKA
Fly tipping neighbours
I can't remember when I was last so annoyed! OKA staff at South Godstone are very disrespectful!
We have been asking for a better fence, and the contractor destroyed the verge and fly tipped all the rubble in our communal garden. Shame on OKA who are cheapskates and disrespectful. They also broke the law.
OKA thank you for your reply. This is untrue. Currently, the height of the fence is over 1m and we are having to drive into the A22 to see the traffic. There is a law that prohibits fences from being over 1m and vertical, so we can see the traffic. It's the same with the lights you put up. It lights up the neighbours house as well as the A22. When you change things based on spiteful lies, the community holds you accountable.
In time we will publish the lies. Your cctv does not cover the area where they fly tipped. I have photos and the rubble is still there.
OKA tried to take down this review but failed. Now you want to lie your way out of it. You are a bad, nasty, vindictive neighbour and think you are above the law!
2025年1月7日
自発的なレビュー
OKA - South Godstone からの回答
Thank you for your message. We would like to address your concerns and clarify the situation.
OKA has followed all necessary procedures and secured the required permits for the fence installation at our South Godstone location. The work is being conducted by a reputable contractor, and the fence is installed entirely within our property boundaries. As there is a large public alley/path separating our properties, there has been no impact on your land.
We have thoroughly checked our CCTV footage, and we can confirm that there is no rubbish or fly-tipping at any time during the work. The area has been kept clean and in full compliance with all regulations.
As there is no further matter to address from our side, we kindly request that you refrain from contacting us regarding this issue. Should you have any concerns, we suggest you contact the relevant authorities, and we will be more than happy to cooperate with them.
Thank you for your understanding.
Kind regards,
OKA
Great store at Godstone
Finding something that you want in the Godstone outlet store is always a delight and this week I bought two lovely pieces. Noleen and her team were super efficient and super helpful. They packaged everything carefully and helped me load onto my car. Thank you!
2024年10月24日
自発的なレビュー
OKA - South Godstone からの回答
Dear Ann,
Thank you for sharing your delightful experience at our Godstone outlet! We're thrilled to hear that you found some lovely pieces and that Noleen and her team could make your visit enjoyable and efficient. It’s wonderful to know they took great care in packaging your items and helping you load them safely. We look forward to welcoming you back for more finds in the future.
Happy decorating!
Kind regards,
OKA
NOLEEN MADE MY EXPERIENCE GREAT She is…
NOLEEN MADE MY EXPERIENCE GREAT She is very kind and professional She understands quickly your needs and she make proposals according to your requests She knows her product You do not waist your time I consider myself a client of Oka outlet My first buying was in 2019 If I may give a suggestion, the company should have a loyalty program and keep record of your buying so the sales people can recognize you and better know you customer profile I want to thank also the moving company which delivered the furniture Polite, kind and nice people
2024年10月10日
自発的なレビュー
OKA - South Godstone からの回答
Dear Elena,
Thank you for your wonderful review! We're so pleased to hear that Noleen made your experience great with her kindness, professionalism, and deep product knowledge. It’s fantastic to know she understood your needs and provided thoughtful recommendations. We're also happy to hear you've been a loyal OKA customer since 2019, and we appreciate your suggestion about a loyalty program—it's great feedback for us! We'll be sure to pass on your thanks to the delivery team as well. We look forward to serving you again soon!
Kind regards,
OKA
Invaluable assistance & choice
Thank you Nadia & Olivier for your help today at OKA Godstone, your assistance was invaluable, choices amazing & I’m so happy with all my purchases…super excited to see the ‘fruits of my purchases’ in situ now!!
2024年9月24日
自発的なレビュー
OKA - South Godstone からの回答
Dear Mrs Tully,
Thank you for your wonderful review! We’re thrilled to hear that Nadia and Olivier were able to assist you and that you're delighted with your purchases. It’s fantastic to know that you found our selection inspiring, and we can’t wait for you to enjoy the ‘fruits of your purchases’ in your home. If you need any further assistance, please don't hesitate to reach out.
We look forward to welcoming you back to OKA Godstone soon!
Kind regards,
OKA
Great Store and Staff
Great store and staff. Noelle and Olivier were both very helpful and knowledgable.
We got some amazing pieces at great prices! Will be back.
2024年8月24日
自発的なレビュー
OKA - South Godstone からの回答
Dear Lucy,
Thank you for your kind words! We're thrilled to hear that you had a great experience at our store. Noelle and Olivier will be so pleased to know that their helpfulness and knowledge made a difference during your visit. We're glad you found some amazing pieces at great prices, and we can't wait to welcome you back again soon!
Best regards,
OKA
Amazing experience in the Oka Godstone…
Amazing experience in the Oka Godstone branch, the customer service was exceptional from the minute we walked in the door, Noleen was so knowledgeable regarding all the furnishing, so friendly a pleasure to shop there.
2024年8月21日
自発的なレビュー
OKA - South Godstone からの回答
Dear Elaine,
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience at our Oka Godstone branch. It's fantastic to know that Noleen provided you with exceptional customer service and made your shopping experience enjoyable. We appreciate your kind words and look forward to welcoming you back soon!
Kind regards,
OKA
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。