I have enjoyed using this product but did not need the automatic refills as soonas they were being sent. Sophie was a big help to cancel the subscription for the automatic shipments. She was quick and... ãã£ãšèŠã
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During a 2 day holiday weekend sale, I was trying to process an order with about 8 hours left on the sale. Unfortunately, my Paypal payment was not processing to completion. After several attempts an... ãã£ãšèŠã
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The love the Olavitaskin product but accidentally enrolled in a reoccurring order plan. I contacted customer support and Sophie handled my concern immediately. Canceled the subscription and also refun... ãã£ãšèŠã
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I canceled my subscription yet I was informed there's an additional order on the way. My credit card was charged. I've sent at least 3 emails canceling my subscription. Finally Jerry, your represen... ãã£ãšèŠã
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I blew it, but Dan and Rob fixed it!
After an erroneous order on my part, the attention and customer service I received was unparalleled. Dan and Rob politely worked with me through the complicated cancellation and refund process until all was completed to my satisfaction.
2026幎3æ27æ¥
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Olavitaskin ããã®åç
Dear Linda,
Thank you so much for your kind words! â€ïž
Weâre really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. dan and Rob will be happy to hear your feedback â we truly appreciate your support!
If you have any question please do not hesitate to email us at support@olavita.co
Great Customer Service
I had a small issue, and once I contacted Olavita, they fixed it right away. Great customer service!
2026幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Helen,
Thank you so much for your kind words! â€ïž
Weâre really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
Worst experience of my life
Not this time, from the very beginning it has been terrible.
2026幎2æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Dolores,
Weâre truly sorry to hear that this has been your experience â thatâs definitely not what we aim to provide.
We always try our best to support our customers and would really appreciate the opportunity to review your case and make things right for you.
Please feel free to reach out to us at support@olavita.co, and our team will be happy to assist you.
Kind regards,
Olavita Team
Te help from Alti has been excellent!!
2026幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Andrea,
Thank you so much for your kind words! â€ïž
Weâre really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback â we truly appreciate your support!
If you have any question please do not hesitate to email us at support@olavita.co
The company has been quick to answer aâŠ
The company has been quick to answer a concern I had. Rob was helpful in answering my question. I have enjoyed using the product.
2026幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Rhonda,
Thank you so much for your kind words! â€ïž
Weâre really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Rob will be happy to hear your feedback â we truly appreciate your support!
If you have any question please do not hesitate to email us at support@olavita.co
I would prefer to rate this company a ZERO
I would prefer to rate this company a zero but that is not possible through this method. The entire process has felt like a money grab. I have spent two months trying to stop a subscription that I did not intentionally sign up for. On February 28th, I received an email stating that the subscription was successfully canceled and no more product would be shipped; however, on March 28th I was charged again. Each communication is frustrating as it appears to be a generated AI response that does not fully analyze the information presented from the customer. In this situation, I forwarded the February 28th email the company sent clearly stating that the subscription was canceled in its entirety and no further shipments would be made; however, the company's response to this information on March 28th was that today's shipment and charge would be the last charge. I have lost a lot of time chasing this that I cannot get back. I do not recommend purchasing from this company.
2026幎3æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Linda,
Weâre truly sorry to hear about your experience and understand how frustrating and time-consuming this situation has been for you.
This is not the experience we aim to provide, especially regarding cancellations and follow-up charges. We take this very seriously and would really like the opportunity to review your case in detail and make this right for you.
We have reached out to you via email â please kindly check your inbox (and spam folder just in case) and respond so we can assist you further and ensure everything is properly resolved.
We appreciate your feedback and the chance to improve.
Kind regards,
Olavita Team
Olavitaskin ããã®åç
Dear Frances,
Thank you so much for your kind words! â€ïž
Weâre really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
resolution of issues
There was no clarification that my order would turn into a subscription and that I would receive additional charges and products.
Jerry, from customer service, responds quickly and is eager to assist, stating that the problem will be resolved.
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Shirley,
Thank you so much for your kind words! â€ïž
Weâre really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Jerry will be happy to hear your feedback â we truly appreciate your support!
If you have any question please do not hesitate to email us at support@olavita.co
Subscription scsn
The fact that I was automatically signed up for a subscription upon placing my first order is very disturbing and bordering on a scam.
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Tamara,
Thank you for your message, and I truly understand your concern.
We always aim to be as transparent as possible during the checkout process, including how subscriptions work when selected. That said, we completely understand how this may not have been clear enough in your case, and we take your feedback very seriously.
We are actively working on improving how this information is presented to ensure it is more visible and easier to understand for all customers.
If you need any assistance with your account â whether thatâs canceling a subscription, reviewing charges, or anything else â please donât hesitate to reach out to us at support@olavita.co, and we will be happy to help.
Thank you again for sharing your experience. Your feedback helps us improve.
Warm regards,
Olavita Customer Support
I don't need the product anymore
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Tamara,
Thank you for your message, and I truly understand your concern.
If you need any assistance with your account â whether thatâs canceling a subscription, reviewing charges, or anything else â please donât hesitate to reach out to us at support@olavita.co, and we will be happy to help.
Thank you again for sharing your experience. Your feedback helps us improve.
Warm regards,
Olavita Customer Support
Olavita skin care flies to the top of my list
I started using Olavita eye cream and age defying serum 3 weeks ago. My skin has responded nicely to this natural beauty product line. I have very sensitive skin so I am thrilled. The outcome is very promising. My skin is smoother and a bit tighter.
I would definitely recommend Olavita skin care products as one of the best. I only wish I discovered them 20 years ago!
Give it a try. You wonât be disappointed.
Nancy
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Nancy,
Thank you so much for your kind words! â€ïž
The product has amazing results if used consistently. I am happy to read you enjoy the results.
If you have any question please do not hesitate to email us at support@olavita.co
Friendly and helpful attitude
Friendly and helpful attitude,
Rapid response to questions and concerns
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear June,
Thank you so much for your kind words! â€ïž
Weâre really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
I just start
I just start, an I can all ready tell. The only thing is I haven't got all my orders yet. But they seem kind. We will see
2026幎3æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Angela,
This genuinely made our day â thank you so much for sharing this.
Weâre really happy to hear you had a good experience, and it means a lot that you took the time to write about it. Support like this keeps our team motivated every day.
If you ever need anything at all, weâre always here for you.
Warm regards,
Olavita Team
I RECEIVED MY 2ND N O T ORDERED FAKEâŠ
I RECEIVED MY 2ND N O T ORDERED FAKE SUBSCRIPTION OF LIQUID NIGHTMARE (LIQUID SOLUTION) WHICH DOESNT WORK AND CAUSED ACNE ON MY SKIN. TOOK AN IMMENSE AMOUNT OF WORK TO FINALLY GET OFF THE FAKE SUBSCRIPTION. D O
N O T ORDER THIS PRODUCT!
2026幎3æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Jacqueline,
Weâre very sorry to hear about your experience and understand how frustrating this must feel.
We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.
We have reached out to you via email â please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.
Kind regards,
Olavita Team
They say i agreed to a subscription iâŠ
They say i agreed to a subscription i did not
They sent the 3 bottles i bought
Then just one month later they took out 105.30 from my bank about again and say they are sending me 3 more bottles
They say i signed up for a subscription which I did not
And defiantly not monthly
I don't have that kind of money
And especially for shit that doesn't work
Help me take them down
2026幎3æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Wendy,
Weâre very sorry to hear about your experience and understand how frustrating this must feel.
We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.
We have reached out to you via email â please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.
Kind regards,
Olavita Team
Agree with everything others haveâŠ
Agree with everything others have print. Itâs a scam for trying to get to sign up for discounted products and then if they donât work out, you canât return them for a refund total BS and highly advise to stay away from this company
2026幎2æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Linda,
Weâre very sorry to hear about your experience and understand how frustrating this must feel.
We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.
We have reached out to you via email â please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.
Kind regards,
Olavita Team
No acknowledgment of cancellation. Poor product.
I agree with all the negative reviews.
This product does not work. Customer service is terrible.
I supposedly signed up for a subscription, which I tried to cancel multiple times since receiving my first bottle of serum.
Instead, I keep receiving more bottles and no confirmation that they will cancel my subscription in addition to charging me every month. I have spent endless time on this, including calling my credit card company, which now will take time to dispute it. What a nightmare!!!!! Don't get sucked into this!! Do not buy from them...that's my best advice
2026幎2æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Jill,
Weâre very sorry to hear about your experience and understand how frustrating this must feel.
We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.
We have reached out to you via email â please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.
Kind regards,
Olavita Team
Ordered this product before Christmas
Ordered this product before Christmas. Took 3 weeks to arrive. Ok, then 2 days later I see my credit card charged for another 3 bottles. I promptly sent an email and received a reply right away, saying I had agreed to a subscription, which apparently is 3 bottles per month for god only knows how many months, and when I replied and said I did not agree to any subscription. They claimed I paid the discount price$105, instead of the full price and that constituted agreeing to a subscription. Additionally they had charged my card after only 3 weeks from the original charge. So I called and spoke to a lady who reiterated my agreement and after a lot of discussion she stated they would not charge me any more after this 2nd charge. I kept all of the emails to prove to my credit card company my efforts, when I have to contact them about this fraud. Be aware, this is not a company you want to do business with, plus a bottle supposedly lasts a month and I have 6 months of this worthless product. Sadly I didnât come here first.
Suddenly 3/26 This company sends me a message saying oh we are willing to talk to you and please update my review. Well they said they sent contact information, they sent nothing. My review stands terrible thieving company. Stay away.
2025幎12æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Karen,
Weâre very sorry to hear about your experience and understand how frustrating this must feel.
We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.
We have reached out to you via email â please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.
Kind regards,
Olavita Team
Olavitaskin ããã®åç
Hi,
Weâre very sorry to hear about your experience and understand how frustrating this must feel.
We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.
We have reached out to you via email â please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.
Kind regards,
Olavita Team
Nepper !
Der Shop hat im Bestellvorgang damit geworben, dass ein Serum 60 Tage lang "getestet" werden darf und wenn es nicht gefÀllt, 100% Geld-zurÌck-Garantie gegeben. Nun, zum Testen muss man das Serum öffnen. Als ich davon Hautausschlag bekam, wollte ich es zurÌckgeben. Die Sache ging auch Ìber die PayPal-Schlichtung. Der Shop hat sich damit herausgeredet, dass in den Verkaufsbedingungen festgelegt ist, dass geöffnete Flaschen "aus hygienischen GrÌnden" nicht zurÌckgegeben werden können. Das ist zwar einsichtig, aber dann dÌrfte die Firma nicht auf diese Weise werben.
Leider muss ich hier Betrugsabsicht unterstellen. Aber mir ist es zu blöd, damit vor Gericht zu gehen. Ich möchte nur andere warnen, nicht auf diesen Shop hereinzufallen.
2025幎2æ12æ¥
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