Olivieri1882 レビュー 

2,817
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

The taste and size of the product is not worth the money. it was exceptional first couple of purchases but last two with seasonal smaller size products nothing special and price is insane for what you... もっと見る

企業が回答しました

5つ星のうち5の評価

Conosco già l'eccelllnte panettone tradizionale Olivieri e quando era uscito uno per la stagione estiva volevo conoscerlo anche questo - l'ho gustato con molto piacere. Vorrei aggiungere che era l'... もっと見る

5つ星のうち5の評価

I panettoni estivi mi sono piaciuti, specie quello al pomodoro. Buono il gusto e facile da abbinare per un antipasto. Puntuale la consegna. La qualità è sempre una garanzia perché ho ordinato anche... もっと見る

5つ星のうち5の評価

Già da qualche anno consumiamo solo prodotti Olivieri 1882 perchè rispecchiano le nostre esigenze: genuinità, giusta dose di dolcezza e zero conservanti. Facciamo i complimenti all'Azienda e consig... もっと見る

企業が回答しました

企業情報

  1. 製菓
  2. ケーキ屋
  3. 食品メーカー

Olivieri1882 について

当該企業による記述

Da più di 140 anni creiamo emozioni da gustare, con una precisa filosofia rivolta alla qualità. Siamo una Pasticceria e una Bakery contemporanea, ma non solo. Olivieri 1882 è oggi un brand riconosciuto in tutta Italia e all’estero, presente a livello retail, wholesale e online. Il nostro store di Arzignano è punto di riferimento per la pasticceria artigianale e per l’interior design nel settore. Il nostro ecommerce ci consente di far arrivare ,direttamente ai nostri affezionati clienti, i nostri prodotti in tutta il mondo e negli Stati Uniti in soli due giorni. La nostra rete di rivenditori poi distribuisce i nostri prodotti confezionati in tutto il mondo, da Uk all'Australia. Siamo una pasticceria contemporanea, con le radici nella tradizione e lo sguardo sempre proiettato al futuro scopri di più..

Il panettone artigianale di Olivieri 1882, secondo Gambero Rosso, è tra i Migliori Panettoni Artigianali d’Italia! scopri tutti i gusti

Il Pandoro Artigianale Olivieri 1882 è il dolce natalizio per eccellenza: è una nuvola di burro, uova e farina e vaniglia a forma di stella. acquista ora

Siamo molto orgogliosi che la nostra Colomba sia stata riconosciuta dal Gambero Rosso la Miglior Colomba Artigianale d’Italia 2019 scopri tutti i gusti

当該企業による記述

Since 1882, our family has carried forward a dream made of craftsmanship, innovation, and passion. We believe that: History is made by families: six generations have preserved and transformed our craft. Tradition is made by memories: every panettone and every colomba embody gestures and rituals that never cease to move us. The future is made by dreams: to grow without borders, bringing Italian artisanal excellence to the world. Life is made by emotions: from the fragrance of freshly baked dough to the joy of sharing it with loved ones. For us, it means defending our origins, treasuring sourdough and authentic recipes. It also means challenging conventions, creating new flavors and processes that make each experience surprising. Our promise is simple: enjoy life with authenticity and respect. Every Olivieri 1882 product is born this way: with the artisanal care of the past and the contemporary vision of those who look to the future.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

2817件のレビュー

5つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(2,817)

過去12か月のレビュー数: 744

レビューを書く
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5つ星のうち5の評価

The BEST!

The BEST!
None of the other brands comes close to the flavor, moistness, the eggy texture, of this brand of bread.
Beautifully packaged, too.
The company was proactive in reaching out to me when they perceived the delivery took too long. I will order every Christmas.

2025年12月14日
5つ星のうち5の評価

World class company

The products are THE BEST in the world, especially the salted caramel/candied apricot Panettone. Worth every penny. And customer service is beyond excellent! I had a delay in shipping and was not only refunded in full but then received my order in full! Extraordinary company in EVERY sense.

2025年12月17日
5つ星のうち5の評価

Panettone e pandoro

Panettone e pandoro divini e morbidi!!
Un impasto soffice da gustare lentamente.
Ho dovuto acquistare il panettone con canditi che a me non piacciono in quanto, rispetto agli anni passati, la versione solo uvetta non era visualizzata sul sito. Vi chiedo di reinserire anche questa versione del panettone.
Comunque meritate un applauso.

2025年12月17日
5つ星のうち1の評価

Incredibly disappointed…

I was so disappointed that our shipment was so late and missed the holidays. I found the communication was poor regarding status of delivery. We were excited to try the bread and paid a huge amount of money with poor results. I’m sure there will be no follow up.

2025年12月16日
Olivieri1882 ロゴ

Olivieri1882 からの回答

Hi Nikki,

thank you for reaching out. We would like to clarify the timeline and shipping process of your order.

Your order was placed on December 16, which was after the deadline for guaranteed Christmas delivery. For this reason, the shipment was processed according to our standard international delivery timeframe of 7–10 business days. Your order was correctly delivered on January 2, fully within the expected delivery window.

Our shipments to the U.S. follow a two-stage process:

Ground shipping (first stage): the order is transported by ground from our production facility to the international logistics hub. During this phase, tracking updates may be limited, as this is a commercial shipping method.

UPS Air (second stage): after customs clearance, the shipment is transferred to UPS Air, which handles air transport and final local delivery. Tracking updates and delivery confirmation are provided at this stage.

International shipments are subject to customs clearance procedures, which are outside of our direct control and represent the only possible shipping timeline under current regulations. Unfortunately, faster options are no longer available.

We are sorry that you did not contact us earlier—we are always available to assist and provide updates or clarification when needed. Should you ever have questions or concerns, please feel free to contact us at customer@olivieri1882.com
and we will be happy to help.

Thank you for your understanding.

Kind regards,
Ilaria - Olivieri 1882 Customer Service

5つ星のうち1の評価

Gift didn’t arrive until well after…

Gift didn’t arrive until well after Christmas. No updates provided.

2025年12月16日
Olivieri1882 ロゴ

Olivieri1882 からの回答

Hi Lisa,

thank you for reaching out. We would like to clarify the timeline and shipping process of your order.

Your order was placed on December 13, which was after the deadline for guaranteed Christmas delivery. For this reason, the shipment was processed according to our standard international delivery timeframe of 7–10 business days. Your order was correctly delivered on January 3.

Our shipments to the U.S. follow a two-stage process:

Ground shipping (first stage): the order is transported by ground from our production facility to the international logistics hub. During this phase, tracking updates may be limited, as this is a commercial shipping method.

UPS Air (second stage): after customs clearance, the shipment is transferred to UPS Air, which handles air transport and final local delivery. Tracking updates and delivery confirmation are provided at this stage.

International shipments are subject to customs clearance procedures, which are outside of our direct control and represent the only possible shipping timeline under current regulations. Unfortunately, faster options are no longer available.

We are sorry that you did not contact us earlier—we are always available to assist and provide updates or clarification when needed. Should you ever have questions or concerns, please feel free to contact us at customer@olivieri1882.com
and we will be happy to help.

Thank you for your understanding.

Kind regards,

5つ星のうち5の評価

Best panettone that we've had

Best panettone that we've had. We've been having this sweet bread all our lives, from our Italian grandparents, and this is the best so far. The sourdough base makes it a flavorful, light bread and it has just the right type and amount of dry fruit which keeps it light. It's more than we've every paid, but bought it as a Christmas gift. We will get it for ourselves next time.

2025年12月16日
5つ星のうち1の評価

Ordered before Christmas for parties

Ordered before Christmas for parties. Arrived well after New Years. They are just sitting in my house now as the holiday parties are over.

2025年12月16日
Olivieri1882 ロゴ

Olivieri1882 からの回答

Hi Edgar,

thank you for reaching out. We would like to clarify the timeline and shipping process of your order.

Your order was placed on December 16, which was after the deadline for guaranteed Christmas delivery. For this reason, the shipment was processed according to our standard international delivery timeframe of 7–10 business days. Your order was correctly delivered on January 3, fully within the expected delivery window.

Our shipments to the U.S. follow a two-stage process:

Ground shipping (first stage): the order is transported by ground from our production facility to the international logistics hub. During this phase, tracking updates may be limited, as this is a commercial shipping method.

UPS Air (second stage): after customs clearance, the shipment is transferred to UPS Air, which handles air transport and final local delivery. Tracking updates and delivery confirmation are provided at this stage.

International shipments are subject to customs clearance procedures, which are outside of our direct control and represent the only possible shipping timeline under current regulations. Unfortunately, faster options are no longer available.

We are sorry that you did not contact us earlier—we are always available to assist and provide updates or clarification when needed. Should you ever have questions or concerns, please feel free to contact us at customer@olivieri1882.com
and we will be happy to help.

Thank you for your understanding.

Kind regards,

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