I have been using Olyvogue for about 2 1/2 years for my small business making beaded kitchenware. My purchases have been varied from anywhere between beads to beadable kitchenware. The produc... もっと見る
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I’ve been working with this wholesale company for over four years, and they have consistently provided excellent products, dependable service, and a smooth ordering experience. Their team is professio... もっと見る
Everything was as I ordered, loved it , order was well packaged and arrived on time will order again for sure acrylic was spot on
yea they have cheap prices which is great, BUT if you are ordering beads, and pens the Shipping charges are outrageous. They calculate shipping by volume, so with 1200 item order (1000 being pen refil... もっと見る
企業が回答しました
企業情報
当該企業による記述
Olyvogue is an online wholesale supplier of fashion jewelry and accessories, helping boutiques, resellers and small businesses source on-trend products at factory-direct prices. With 40,000+ SKUs across earrings, necklaces, bracelets, rings, stainless steel and 18K gold-plated jewelry, hair accessories, beads and DIY craft supplies, Olyvogue is built for flexible sourcing: low minimum order quantities, mix-and-match bulk orders, fast 2-5 business day processing, and worldwide shipping to the US, UK, Canada, Australia and beyond. Whether you run a brick-and-mortar boutique or an online store, Olyvogue makes it easy to stock new styles and restock best-sellers.
連絡先
4.5
優良
42件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Excellent customer service
Excellent customer service. Items are inexpensive but great quality.
2023年9月6日
自発的なレビュー
Customer service is fantastic
Customer service is fantastic. My order arrived in a timely manner and the quality of all of my items were outstanding. I gave 4 stars instead of 5 only because shipping costs are extremely expensive. But the cost of each item was so inexpensive I couldn't pass this up!
2023年9月4日
自発的なレビュー
They took a month to send my products
They took a month to send my products. I was making pens for a fundraiser and when I received my order, the beads I had ordered were on "back order". They said they would give me a gift certificate for the the next time I ordered. I was fuming because as it was I was already behind schedule.
2023年9月2日
自発的なレビュー
Olyvogue からの回答
I am very sorry and hope you can understand. We update hundreds of products every day. There are tens of thousands of hot-selling products online now. Some products are sold out. It takes some time for the warehouse to feedback to the front end. If you happen to place an order at this time, you will indeed buy goods that are not actually available, but this is really not our intention. We also want to remove them from the shelves in time. We have been working hard, but this is really not an easy task. It is really troublesome to manage a warehouse with tens of thousands of products and update their inventory in time. I really hope you can understand that we will return out-of-stock products to you in the form of gift cards by default, and you can use them as a deduction for your next purchase. But if you don’t want a gift card and want to refund it to a bank card, that is also completely fine. We cannot refuse your request. This is obviously a misunderstanding.
Great costumer service
Great costumer service! Helpful, quick and friendly. Items are great quality and can’t beat prices. Would definitely order again from them.
2023年8月21日
自発的なレビュー
Product was amazing and great price!
2023年8月9日
自発的なレビュー
you won’t regret buying from them
Best customer service & amazing quality. Will be a returning customer for sure 🤍🤍
2023年8月6日
自発的なレビュー
Their customer service is truly…
Their customer service is truly amazing. Great products and great pricing. I will continue to be a customer
2023年7月19日
自発的なレビュー
Quality of products is great
Quality of products is great. They also followed up via text which I’ve never seen with an overseas country and that says a lot about dedication.
2023年7月15日
自発的なレビュー
I love this company
I love this company! Their quality and customer service is excellent! Joy from customer service team is the BEST! 💜💙
2023年7月18日
自発的なレビュー
Perfect
I purchased my items on 7/4 and received on 7/14. That was the exact time of the shipping window. All of my products were as advertised and of good quality. The customer service was great. All of my items were checked off on my packing list. I will order again.
2023年7月14日
自発的なレビュー
Will forever be a customer
Great communication! They made sure I got what I wanted and told me what to expect with order. Took about 3 ish weeks to get to me. Will highly order again! Shipping fee was a little high for my taste buuuuuut the price of items and how they came out is worth it! Forever order from there to restock
2023年6月11日
自発的なレビュー
Great quality
I ordered on June 13th 2023 and received my order today on July 1st
I love everything and it is excellent quality. I will be back for more.
The only thing that I may have a complaint on is the cost of the shipping. But I guess you got to pay what ever the post office charges.
2023年7月1日
自発的なレビュー
Great prices and fast shipping!!
OlyVogue is one of my main sources for inventory for my small business. Their prices are great and shipping is fast. I have been shopping with them since they opened and have had nothing but great experiences. When there was an error they team was quick to fix it and Sandra is always quick to respond to questions that I have. I look forward to my next order.
2023年3月8日
自発的なレビュー
Stay away from this company
There are so many things that went wrong with my order. They sent wrong size beads than I ordered, my order was shorted items and they sent extra items I didn’t order I guess to compensate for their mistake. As soon as I placed the order they told me many items were out of stock and how did I wish to handle it. I told them to refund me for the items not in stock and shipping for those items ( I had paid $40 shipping for a $80 total) needless to say I am awaiting a refund. Not a trustworthy business at all
Bottom line is if something is too good to be true, it usually is. Remember that when placing an order with them.
The only thing positive about this company is that the order was shipped fast but did take a while to arrive coming from overseas which was expected.
2023年6月1日
自発的なレビュー
Olyvogue からの回答
Hi Robin, thank you for taking the time to share this — and I'm genuinely sorry your order fell short of what you expected. Wrong-size beads, missing items, and an unresolved refund are not the experience we ever want a customer to have, and I completely understand your frustration.
This isn't the standard we hold ourselves to, and feedback like yours is exactly what we use to improve our stock accuracy and order-checking before anything ships. I'd also still like to make this right: if your refund was never completed, please email me directly at info@olyvogue.com with your order number, and I'll personally look into it and resolve it for you.
We truly appreciate the honest feedback and the chance to do better.
— The Olyvogue Team
I was missing 9 items
I was missing 9 items. But when I emailed amd let it be known those 9 items were missing. The customer service reached back out in a very timely manner and solved the issues very well. So my first experience with this company won't be my last. Very good service
2023年3月24日
自発的なレビュー
Cheap Prices OUTRAGEOUS Shipping
yea they have cheap prices which is great, BUT if you are ordering beads, and pens the Shipping charges are outrageous. They calculate shipping by volume, so with 1200 item order (1000 being pen refills), other items were pens and beads, shipping was $120 alone. So not worth it!
2023年2月18日
自発的なレビュー
Olyvogue からの回答
HI Dear, we noticed your comment. It is very important and I am checking your order number, but I can't find it at the moment. So I have no way to judge the situation of the shipping cost you chose right now. (If I had I would be able to give you better advice) But you have a really good eye for DIY, self-defense products and keychains are the hottest selling products right now. Selling 50000+ every day. But we as a production factory, only add a small amount of product profit. So the cost price of the product looks very low.
I think the shipping cost is the point that people are more confused. Because the packaging of the products can't be compressed. And international shipping needs to calculate both weight and volume, so when you checkout, you will be confused it seems to be a high percentage of shipping cost for the whole order. Of course many of our customers prefer: newest product + fastest shipping time = highest profit.
So we try to give our customers the best option. We have a total of five international shipping carriers. From higher prices (faster) and lower prices (relatively slow). If there are special questions and needs. Ask our customer service. They will give more professional and reasonable advice. Make sure that all our customers get the highest profit.
Our email address is: info@olyvogue.com and our website page can be found on customer service. We hope we can help you out. Okay? Have a great day!
I tried Olyvogue
I tried Olyvogue. I bought three pieces of jewelry from Olyvogue. The pieces are not only of high quality. It was cheap and I received it quickly. OLyvogue is such a great jewelry site that I'll be shopping there again.
2023年2月2日
自発的なレビュー
Low prices and fast shipping
Olyvogue is one the best place on the Internet if you're looking for low, very low, prices for jewelry. I had an amazing experience, with very fast shipping and I must say very good quality from the rings/bracelets I've ordered.
Would greatly recommend it to anyone and will surely come back very soon.
2022年9月29日
自発的なレビュー
Great jewelry products and range
The Olyvogue store have some really unique jewelry items. Everything we've seen is great quality and their range is impressive.
We would definitely recommend for those considering jewelry as a gift for any special occasion
2022年9月22日
自発的なレビュー
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