Hotel was good and staff exceedingly helpful. Rooms small but adequate. Show was brilliant. Information very clear.
企業が回答しました
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レビュアーのコメントを見てみましょう
In brief: Hotel changed at last minute, unable to reach hotel before event due to road closure as Triathlon taking place. Therefore unable to freshen up. Spent 8hours on the coach due to unnecessary p... もっと見る
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The bus driver Denise was exceptional,nice steady driver,handled the coach very well,was very clear on instructions,nice personality
企業が回答しました
We had a lovely couple of nights staying at the Stamford Bridge Hotel, situated at the Chelsea Football ground. Well appointed rooms with Tv, coffee/tea making facilities. Breakfast was included, whi... もっと見る
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企業情報
当該企業による記述
Omega Breaks specialise in offering a range of exciting London coach breaks and niche astronomy tours, including our iconic Northern Lights flights. Our buying power and long-standing relationships with theatre and event companies mean we are able to secure great prices for tickets across a range of popular West End musicals, attractions, events, shows and concerts across London. Omega is committed to making travel easy, affordable and fun.
連絡先
1st Floor, 111 High St, GL50 1DW, Cheltenham, 英国
- 0330 013 0145
- enquiries@omegabreaks.com
- omegabreaks.com
4.3
優良
556件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The bus driver Denise was…
The bus driver Denise was exceptional,nice steady driver,handled the coach very well,was very clear on instructions,nice personality
2026年4月23日
Omega Breaks からの回答
Hi Mrs Buckley
We're happy to hear that you had such a positive experience! It's great to know that the driver's skills and clear instructions made your trip enjoyable. Thank you for your feedback.
Kind Regards
Customer Contact Team
Hotel was good and staff exceedingly…
Hotel was good and staff exceedingly helpful. Rooms small but adequate. Show was brilliant. Information very clear.
2026年4月23日
Omega Breaks からの回答
Hi Mrs Forrest
We're glad you enjoyed your experience. It's great to hear that the staff were helpful and that you found the show brilliant. We appreciate your feedback on the room sizes.
Kind Regards
Customer Contact Team
Omega Breaks からの回答
Excellent feedback, many thanks indeed for letting us know. Kind regards.
Mamma Mia The Party
Booked a package for a birthday treat.
2 nights hotel Greenwich London and Mamma Mia the Party at 02.
Very good value, loved the hotel and a great price too.
Would definitely recommend…
The Good Hotel
Mamma Mia The Party
2026年4月2日
Omega Breaks からの回答
We're happy to hear that you found great value in your birthday package, enjoyed the hotel, and loved Mamma Mia The Party. We appreciate your recommendation!
The trip was well organised
The trip was well organised, all information was helpful. The driver was friendly and professional. The hotel was superb, very impressive.
2026年3月10日
Omega Breaks からの回答
We're happy to hear that the trip was well-organized and informative. It's great to know that the driver was friendly and the hotel was impressive. Thank you for your positive feedback.
Omega Breaks からの回答
We appreciate you taking the time to share your positive feedback.
Pleasant experience
Good response time, when I telephoned, friendly, made booking my trip easy, receipt and confirmation sent in good time, pleasant experience all round.
2026年3月14日
Omega Breaks からの回答
We're happy to hear that the booking process was easy and pleasant! We appreciate your feedback regarding our response time and confirmation process. Thank you!
Great experience however the booking at…
Great experience however the booking at the venue was not made in either of our names and took considerable time to find. It was booked under the random name of one of your employees. On the plus side the manager did upgrade our table.
2026年2月19日
Omega Breaks からの回答
Thank you for contacting us.
I have spoken to our ticketing manager Tim ( all of our tickets are booked under his name) who has provided me with the email he sent to the venue advising them of your name and booking details.
This looks to be an unfortunate oversight at the venue.
We are very sorry on the venues behalf and are sure this was a one time error as we have been sending customers to this venue for a while now.
Thank you for letting us know about your experience.
A brilliant weekend with excellent hotel and show
We all loved the whole experience. The Good Hotel was amazing with the staff very friendly and attentive. It was ideally situated for the O2 - we used the cable car to get there which was fun. Mamma Mia the Party was brilliant. The food was served piping hot and very tasty and the whole show was brilliant. We loved the fact that the waiting staff joined in, in the dancing and singing too. It was a wonderful show and I thoroughly recommend it, along with the Good Hotel. I’m so glad I booked through Travelzoo to get this deal. Thank you.
2026年2月1日
Omega Breaks からの回答
We're happy to hear that you loved the whole experience, especially the Good Hotel and Mamma Mia the Party! It's great that you enjoyed the friendly staff, convenient location, tasty food, and brilliant show. We appreciate you recommending it and are so glad you booked through Travelzoo. Thank you!
Excellent booking process over phone
Booking really well handled by the person on the other end of the line.
2026年2月6日
Omega Breaks からの回答
Hi Bill,
We're happy to hear that your booking was well-managed! Thank you for sharing your positive experience with our team.
Kind Regards
Customer Contact Team
Friendly and helpful staff when booking…
Friendly and helpful staff when booking a weekend London show.
2026年1月11日
Omega Breaks からの回答
We appreciate your kind words! We're happy to hear that our staff was helpful when you booked your London show.
I am not a fan of online booking so…
I am not a fan of online booking so prefer to have a conversation. Booking was quick and easy and my queries answered etc. very happy to go ahead and book a surprise Theatre break for my son.
2026年1月16日
Omega Breaks からの回答
Hi Brian
We're happy to hear that the booking process was quick and easy. We hope your son has a lovely time on his surprise trip!
Kind Regards
Customer Contact Team
Unable to book online
Unable to book online, Unsure what the problem was. Contact through phone, sales lady very helpful and explained everything clearly. Booked trip, confirmation and receipt came through very quickly. Thank you
2026年1月7日
Omega Breaks からの回答
We're happy to hear that our sales lady was very helpful and clearly explained everything! We appreciate you booking your trip with us and your positive feedback. Kind regards, Lottie
Booked hotel and show deal
Booked hotel and show deal
Show not as advertised not worth the money .
Hotel was lovely but smallest room ever and could have booked on booking .com nuch cheap !
2025年12月14日
Omega Breaks からの回答
We appreciate your feedback and are sorry the show and room size did not meet expectations. We'll review your comments to improve our offerings.
Omega Breaks からの回答
We're happy to hear that your experience was friendly and problem-free. Thank you for your positive feedback! Kind regards, Lottie.
Fantastic trip
The show was amazing. The hotel was a bit far out of London but only one tube ride to the show which was good.
The hotel was clean and a community hotel which means some of their funding goes to good causes which was great, but the single beds are very small, smaller than a single and we had to ask 3 times for decaf tea bags, but overall a great trip and a very good price
2025年12月23日
Omega Breaks からの回答
We're glad you enjoyed the show and found the location convenient. We appreciate your feedback regarding the bed size and tea availability, and we'll look into these areas. We value your comments. Kind regards, Lottie.
Very well organised
Very well organised. Coach was clean and comfortable. Would definitely consider using them again.
2025年12月7日
Omega Breaks からの回答
We're happy to hear that you found our coach clean, comfortable, and well-organised. We appreciate you considering us for future travel! Kind regards, Lottie.
Really good value for money
Really good value for money Enjoyed Live Aid the musical We had excellent seats for the performance The Good Hotel was a different experience It was very basic but clean and in a great location The breakfast was excellent
2025年12月16日
Omega Breaks からの回答
We're happy to hear that you found great value and enjoyed the musical! We appreciate your comments about the hotel's location, cleanliness, and breakfast. Thank you for your positive feedback! Kind regards, Lottie.
Really enjoyed our stay at the Good…
Really enjoyed our stay at the Good Hotel, such a great location and the Live Aid show was full of energy and great singers
2025年11月21日
Omega Breaks からの回答
We're happy to hear that you enjoyed your time with us! It's wonderful that you appreciated the location and found the Live Aid show energetic with great singers. Thanks for your feedback. Kind regards, Lottie.
Great value for money
Great value for money!
The Devil Wears Prada was an entertaining show and we had fabulous seats.
The Good Hotel was very comfortable, the staff were friendly and welcoming, we were all pleased with our rooms and the breakfast was delicious!
2025年12月9日
Omega Breaks からの回答
We're happy to hear that you found everything to be of great value! It's wonderful you enjoyed the show and appreciated the hotel's comfort, friendly staff, rooms, and delicious breakfast. Thank you for your positive feedback. Kind regards, Lottie.
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