Ordering is quick and easy! Prompt delivery! Excellent support! We purchased both the smart door and the smart no waste feeder. Total gamechanger. No more going out morning and night to open / cl... ãã£ãšèŠã
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Donât buy the automated chicken door. Clunky control panel not working from the time we got it. Customer service has been unresponsive. Donât be fooled by the flashy videos on the website. Look for so... ãã£ãšèŠã
Great products, speedy deliver, supportive customer service: I have purchased an Eglu Go for two silky bantams, they think itâs perfect. The hen curls up and the roo stands guard. Itâs been portable... ãã£ãšèŠã
Great concept, if it worked. We paid over $300 for this and in less than 6 months, the plug in failed, the battery runs out fast, and then it got an obstruction error with no obstruction present⊠and... ãã£ãšèŠã
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Omlet is the brand behind the renowned Pet Products including the Eglu chicken coop, Geo bird cage, Zippi rabbit tunnels, and many more.
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2711 Centerville Road, Suite 400, 19808, Wilmington DE , ç±³åœ
- 646-434-1104
- info@omlet.us
- omlet.us
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Would Not Purchase Again
Overall the system is okay for a very small flock but there are more bad points of the Eglu system than good.
Good: Cleaning is easy; parasitic bugs are not an issue.
Bad: Cleaning must be done daily to reduce moisture, especially in winter since moisture can cause frostbite for combs and wattles.
Good: Pretty well insulated.
Bad: No room for more than four regular sized chickens.
The vent facing the run cannot be cleaned!
The pen add-on is nice but once added the system canât be moved. We tried with our tractor and skid and I thought it was going to fall apart!
Pen add-on is expensive and must be cleaned regularly. The pen is truly essential because the run is too small.
Just four hens can destroy the grass in a few days. I bought it so I could move the chickens around the property!
The biggest downside is if sub-zero weather with ice comes, as it did last winter, you cannot keep the hens in the Cube for days!! I had to move the Cube and Run into the barn for a week and build a cardboard box pen for them because I could not put the pad heater in the Cube and close it up! That would be cruel!
Itâs too small and has zero light/electric outlet available.
I only have four hens. I started with eight but had to give half away!! This reduces our desired egg output and I spent the money to buy and raise them to adulthood.
I have the middle model.
If I were to do it over, I would have an old fashioned hen house.
Own ALL 3 Model Coops.LOVE THEM!
After months of research,we decided on the Eglu Chicken Coop and purchased the original CUBE back around 11-2022...it was perfect for what we needed...mostly the fact that its super easy to clean.
I will say assembly can be trying at times..there are a lot of parts and instructions vs. videos can be confusing..but it was doable for 2 old folks.
With that said....we loved it so much the following year we bought their new PRO model....and a RUN..and a WALK-IN....and few months ago,we bought the Eglu UP....so yes..we have all 3 coops,walk in and run....Had a few problems with missing this or that..nothing major and customer service was ALWAYS right on it and any questions we had were answered ASAP...(Shout out to Freya in the UK! best customer service even for us in the USA!)
Expensive,yes...but you get what you pay for and these will last for many years.So would I recommend Eglu....YES....but will also say..be careful,I heard raising chickens can be addictive..and we started with 3 and now have 17..but will never buy store bought eggs again..!
Great coop, easy clean, good for all seasons
Had my Eglu coop for almost two years now. Six chickens. I live in an extreme weather area and it has held up great. We get crazy 60-70mph winds and snow and ice that gets well below zero. Chickens were nice and toasty inside the coop and I was shocked that it stood up to the wind also. Coop stays cool in the summer also. I like that I can take the panels off and leave it open all day for extra ventilation during the warm months. Super easy to clean. You donât have to use bedding, but I put wood chips in the tray for some extra dryness and warmth. Also love that I can shut the nesting box so my ladies donât sleep in there and poop all night like they did with my old coop. 100% happy with this purchase and highly recommend it.
Iâve got the catio balcony enclosure
Iâve got the catio balcony enclosure, the add on porch and the zippy double-height rabbit run. All are used as catios. The enclosure is on my bedroom balcony with the outdoor freestyle tree system. Porch is a stand alone off a downstairs bedroom with a cat tree too. Zippy system is used for my dadâs 2 cats on his deck. Perfect height and the shelves system for it works great for cats too. He didnât want a tall system that would show above his deck rails in his 55+ community. The zippy is perfect.
The enclosures are sturdy and the cats love them. I really like the freestyle cat tree system too. Iâve got a 2 pole system in the balcony enclosure and a 1 pole system in the porch. And I mentioned above, the zippy shelves work great for the cats. Iâve got a corner single piece for entering into the run from the cat door and on the other side 2 shelves across the width for them to sit/sleep on. I wish the shelve system worked in the catios too!
I have neither Hurricane Debby nor Helene can keep an Omlet coop or run down!
I have been buying from Omlet for several years and will definitely continue to do so. I have just been through two hurricanes and had 5 trees fall on my coops. I have posted pictures on my profile. One Go Up completely destroyed-yet, all chickens survived! Thatâs definitely a testimony of the sturdiness of the coops and runs. I have been on the phone with customer service since, trying to salvage parts and determine needs and I cannot express how helpful and kind these ladies have
been. No one can go wrong with an Omlet coop or Run. I am a testimony to that fact!
Ordered an Eglu chicken coop
Ordered an Eglu chicken coop, plus run. It's fantastically easy to clean, built well to keep out predators, holds up well in the hurricanes that plague the American Gulf South, and is well insulated against both heat and cold.
Just what we needed
Great products, speedy deliver, supportive customer service: I have purchased an Eglu Go for two silky bantams, they think itâs perfect. The hen curls up and the roo stands guard. Itâs been portable throughout several moves, although folding up and reassembling the run is trickier. My two Guinea pigs like their Zippi Guinea pig shelters, which they use as hides even indoors. All good value, very serviceable!
I love my Eglu Cube
I love my Eglu Cube! It has protected my hens well from predators, keeps them warm in our Pennsylvania winter, is easy to clean and light enough for me to move by myself. The only negative was putting it together which took the majority of a Sunday afternoon and a bazillion little plastic clips. Iâve had it for four years and it has only needed a new clip or zip tie or two so once itâs together itâs easy to maintain.
Customer service was very nice, butâŠ
Customer service was very nice and responsive. The actual product is flimsy. Wire frame is held together with plastic clips, which will disintegrate in todayâs fading ozone layer.
One small door makes is impossible to get into the run to add food, or clean. The hen house is tiny three chickens are in there like sardines in a can. Three tiny slats for ventilation, itâs like a sealed coffin. My chickens will not go in even though I filled it with their favorite treat.
I purchased the Omelet Eglu Go Up
I purchased the Omelet Eglu Go Up. I had multiple defective parts. I contacted the company and they agreed to send the parts, but only after I had to jump through hoops.... The parts were shipped the slowest way possible. I would expect that they would be overnighted since the company obviously didn't have adequate quality control over the items they were selling. I requested a return for the coop since the parts were delayed in arriving. They proceeded in demanding I clean the coop.... Which I never got to use since they sent me a defective one. I ship the coop back and now they want to hold me refund until God knows when. At this rate I'll get my refund in a couple of years with how slow this company is. My next steps are to dispute the charges with my bank and file a formal complaint with the BBB. I have to wonder if all these positive reviews are "paid" or "comped" with free or discounted items. This is the most unprofessional and dishonest company I have ever had the displeasure in dealing with. Never again will I ever buy from them. I will make it my mission to let everyone know about my horrid experience.
You will be frustrated and full of regret
You will be frustrated and ultimately regret spending so much money. Wish I read the real reviews before purchasing. The run is also in the middle of well made and flimsy. Set up is weird and things didnât match up well. There is some give so I gave them a star for that. I donât understand the good reviews at all. They must not have actually purchased it.
Missing parts is common. When I tried to reach out, no one responds. The instructions are so complicated. You literally have to match 6 figure serial numbers to another diagram. The letter diagram didnât match up on their connector bags. Maybe printing errors. I figured it out because I needed a temporary place for the chickens but boy⊠a large dog kennel would have been cheaper and better made. Itâs been over 7 days⊠still waiting for a response. I went out and bought some metal grips and stakes instead. So prepare to spend more money. I would send it back but the run is packaged into multiple pieces (six , yes six in my case). It still requires some chicken proofing. They probably make it insanely hard to return. Genius at maximizing difficulty and keeping your money. Finally, the connectors are flimsy plastic, the whole thing wonât last. Get a large well made dog kennel and save yourself the headache. I have pictures but this site doesnât let you post. Iâm sure they will say something like but I canât find you in the system. My over $1300 bill says different.
Donât buy the automated chicken door
Donât buy the automated chicken door. Clunky control panel not working from the time we got it. Customer service has been unresponsive. Donât be fooled by the flashy videos on the website. Look for something more sophisticated. Your chickens lives depend on it.
The Omlet fence is a terrible optionâŠ
The Omlet fence is a terrible option for chickens. Not only did my fence not hold up very well (it was easily destroyed by deer and weather before a year was out), but it's too short to contain chickens. My heavy breeds (Australorps and Jersey Giants) were able to fly over it, and if they can get over it, any chicken can.
Too flimsy for the real world
Unfortunately, I am very disappointed in the Omlet chicken run. It arrived in many different boxes over a weeks time, is very flimsy and difficult to put together. The instructions are not clear and diagrams very small. I've had chickens for 12 years and in my opinion it's simply not sturdy enough for the real, rough and tumble world. If you push against it, it bends very easily. Terribly overpriced for the quality.

Omlet USA ããã®åç
Horrible instructions
Horrible instructions, had to spend a lot of time finding the right video instead of reading the book. Didn't get everything I ordered and what I did get isn't right to begin with

Omlet USA ããã®åç
Automatic Door Killed 4 of My Chickens
We bought an Omlet complete set up in 2021 and had no issues until the past week. We had to change the batteries on our automatic door for our coop and it wouldn't close. We contacted them and they told us to do a factory reset and unplug the wiring and it should work again. We did and it worked properly for 1 day. Yesterday morning the door opened fine and at some point after 4 of my hens went into the nesting box side the door malfunctioned and closed. In the 95 degree Florida heat they slowly died from heat exhaustion. My husband called and customer service totally lacked empathy about their product failure killing my birds which are like family.

Omlet USA ããã®åç
Omlet has quality products & customer service
Omlet has quality products. I have the auto chicken door. I installed it directly on to my existing coop, and it works great! 1.5 years later, my control panel is having unknown issues and stopped working. The customer service to help me with my issue was phenomenal, and already have a part being sent out to fix it! Highly recommend this company!
Great service, BEST hamster/ mouse cage!
I do appreciate the service and selection at Omlet.
Great products that are well built
Great products that are well built. Our flock loves the coop, run, run covers, and accessories!
Website is easy to use and the customerâŠ
Website is easy to use and the customer service on the phone is excellent!
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