One Day Tests - Cambridge レビュー 

136
TrustScore 5段階評価の4.5

4.7

Cambridge Place, CB2 1NS Cambridge, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Easy to book and understand the range of blood tests available. Pricing reasonable. I attended the Cambridge branch and parking was available behind the premises plus there is paid on-street parking.... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a really lovely experience at the lab. The service was excellent, and the member of staff who helped me was so kind, friendly and professional. She made me feel very comfortable and made the who... もっと見る

企業が回答しました

5つ星のうち4の評価

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... もっと見る

企業が回答しました

5つ星のうち5の評価

Very good service, result back within 24 hours, very calm in the surgery which makes you feel better

企業が回答しました


企業情報

  1. 血液検査センター

当該企業による記述

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


連絡先

  • Cambridge Place, CB2 1NS, Cambridge, England, 英国

4.7

優良

TrustScore 5段階評価の4.5

136件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 98%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(136)

過去12か月のレビュー数: 2,891

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Highly Recommended

They were quick to re-book another test for me once the first sample got rejected. One Day tests come highly recommended

2025年6月9日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you for the recommendation and the 5* review.

5つ星のうち1の評価

Home test is impossible to use

Home test is impossible to use. They then want to charge £29 to have the test in one of their clinics. Will not offer refunds. Well dodgy.

10.04.25 Still no refund from these cowboys.

2025年6月9日
自発的なレビュー
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Hi Paul, Sorry to hear you had difficulty using the home test kit. If customers either can't or don't want to use the home test kit then we suggest visiting one of clinics. That choice is entirely up to the customer.

Looking at our records, you decided to book a clinic visit, which you didn't attend. When you contacted us, we refunded you the full amount and even waivered the £10 admin fee.

We would appreciate it if you would amend your review and we wish you well with your blood testing requirements in the future.

5つ星のうち5の評価

Quick & Easy - No issues whatsoever

Super easy to book, turned up 30 minutes before my appointment and was invited in. Very kind and professional, no issues with the blood test itself either - quick and easy. Results were delivered within half a week (with one being the next day), and were easily accessible. Would 100% recommend.

2025年4月23日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you very much for leaving us a review

5つ星のうち5の評価

Good experience booking and giving a blood test

I had a good experience booking and giving a blood test. Very friendly service and super fast. I got the results the next day. Thank you!

2025年3月25日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Really happy to hear about your experience with us. Thank you for leaving a review.

5つ星のうち5の評価

Excellent service

Excellent service, visited the Cambridge testing facility, very friendly service and super quick and efficient. Results were equally as fast, within 24 hours. Thank you!

2025年4月2日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you very much for your amazing review of our service.

5つ星のうち5の評価

Quick blood take

Thanks. It was easy with walk in analysis- really worked quick and no pain

2025年3月12日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you for the 5* review. We really appreciate it.

5つ星のうち5の評価

The appointment was very quick

The appointment was very quick, the person who took the sample was kind and professional. I recieved the results extremely quickly, about 2 days after I did the test.

I would definitely recommend, I have booked follow up tests with them.

Edit: I have since been back for follow up tests, great experience as said before. This time I got the results the next day!

2025年3月4日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you very much for your kind words and recommending our service. We look forward to seeing you again soon.

5つ星のうち5の評価

Painless

Swift, friendly service and painless blood draw.

2025年2月19日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Great to hear. Thank you for leaving us a 5* review.

5つ星のうち5の評価

I visited the Cambridge clinic

I visited the Cambridge clinic, the phlebotomist was a lovely lady. Made me feel at ease and was very caring when taking blood. She made sure I felt ok and explained about the health dashboard. I received my results very quickly and it was easy to understand. I recommend this company and I will visit again for sure. Thank you

2025年2月13日
自発的なレビュー
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

So pleased to hear we were able to help. Thank you for recommending our service.

5つ星のうち4の評価

Blood test

I ordered the test after watching the information video on line. Once the test arrived it was a little tricky taking the sample but I managed to complete the sample and send it off. The results came back really quickly and I was able to do some research on my results on line. I was offered a 15 minute consultation with a doctor to review the results but I found this quite expensive at £85. I appreciate time spent by a doctor is going to be expensive but in my experience discussing the results of a blood test shouldn’t take too long and therefore I feel the quotation was too high.

2025年2月5日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Hi John, Thank you leaving a review and providing your feedback. In regards to the doctors appointments we price this as competitively as possible and the cost is not just for the appointment but also the time prior to the appointment for our GPs to review the blood test results in detail prior to the appointment. Its important our GPs don't rush this to ensure they offer the very best guidance to our customers.

5つ星のうち5の評価

I was very nervous about the whole…

I was very nervous about the whole thing. Very confused about what I needed to ask. The person was great, very kind, reassuring and knew what needed to be done. Also, no pain!
Highly recommended and will use again.
Michelle

2025年1月31日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

So pleased to hear we were able to help. Thank you for recommending our service.

5つ星のうち2の評価

No PPE worn, hands not washed and dirty towel on bed used from previous patient

The Phlebotomist was lovely however after filling in the forms, I didn't see the phlebotomist wash her hands and during this time she was setting up from the last client leaving, there also was no wipeable bed or couch roll or anything. Just a towel on the bed that the patient previous had also sat on which shocked me considering the room is used to take blood. Then after touching various things like a sharps bin, laptop, pen and clip board, without washing her hands she then was about to take my blood. I looked away so I didn't see and then when I looked round I noticed the lady was only wearing one glove and had taken my bloods without proper PPE on which shocked me. Overall I have left feeling a little concerned about the hygiene and cross contamination at this location. I paid £170 for a private service and I'm very disappointed.

2025年1月27日
自発的なレビュー
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Dear Danielle, The Phlebotomist in Cambridge suffered an unfortunate fall and hurt her hand/arm last week. This was brought to the attention of our clinical governance team and a risk assessment was carried out, as to whether she was fit to carry on with her duties. This risk assessment was satisfactory and the phlebotomist was also happy to carry on, however the glove on her injured hand was quite painful.

Whilst there is no requirement to administer the phlebotomy session in gloves, we, as a company, adhere to this wherever possible. Given that, in this particular case, dispensation was issued for one (injured) hand. Again, to confirm, there is no requirement from our clinical team or regulatory bodies to perform phlebotomy in gloves, as long as other infection control policies are followed, such as (in this particular case), long term, clinically approved, sanitisers. We are also aware that you were asked if you were happy to carry on with the appointment, which you agreed to.

In regards to the cover for the bed, and whilst the bed is disinfected after every appointment, due to an earlier rip, at the top of the bed (which was outside of our control and we were unable to correct immediately prior to your visit) this section was covered. We have now using our own disposable covers, whilst the unit is being replaced. I would like to reassure you, we have taken immediate action on this.

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