Easy to book and understand the range of blood tests available. Pricing reasonable. I attended the Cambridge branch and parking was available behind the premises plus there is paid on-street parking.... もっと見る
企業が回答しました
所在地
所在地を変更Cambridge Place, CB2 1NS Cambridge, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a really lovely experience at the lab. The service was excellent, and the member of staff who helped me was so kind, friendly and professional. She made me feel very comfortable and made the who... もっと見る
企業が回答しました
Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... もっと見る
企業が回答しました
Very good service, result back within 24 hours, very calm in the surgery which makes you feel better
企業が回答しました
企業情報
当該企業による記述
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
連絡先
Cambridge Place, CB2 1NS, Cambridge, England, 英国
4.7
優良
136件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
One Day Tests - Cambridge からの回答
Great to hear your feedback of our service. Thank you.
One Day Tests - Cambridge からの回答
Great to hear your feedback of our service. Thank you.
Very Professional
I was very impressed by the quality of the staff. She took blood from my arm and within a few hours and there was little sign of where she had done it. Much better than my NHS experiences. Showed great professionalism throughout. First results came through in a day despite my blood being taken on a Friday.
2024年8月12日
One Day Tests - Cambridge からの回答
We really appreciate your review and the 5-star rating. Thank you.
Good customer service
Good customer service, lenient even when we came in a bit late and promptness of the result.
2024年8月2日
One Day Tests - Cambridge からの回答
Thank you very much for leaving us a review
Easy to book and friendly staff!
After my doctors cancelled my appt on the day- I needed to have bloods taken that day.
Really easy to book and really lovely stuff who put you at ease immediately. A lot of people struggle to get blood from my veins but they got it first time, pain free! Would highly recommend.
2024年8月2日
One Day Tests - Cambridge からの回答
So pleased to hear we were able to help. Thank you for recommending our service.
A waste of time and money
I had a wasted 4-hour, 120-mile round trip to the Cambridge clinic because their phlebotomist failed to draw blood from me, even after waiting an hour and drinking 1.5 litres of water on top of the 1.5 I had already been drinking that morning. Admittedly I am sometimes difficult to get blood out of, but I have never in 70 years had anyone give up on me. Onedaytests at least refunded the prepayments in full, but I'd prefer to have the results I was after.
UPDATE: Apologies for saying you did not refund in full. You did, and I have amended my review accordingly.
2024年8月9日
自発的なレビュー
One Day Tests - Cambridge からの回答
Hello Ole. Thank you for your review.
Apologies for the inconvenience, but a few clarifications from us. As per our offering we refunded you the full amount because the phlebotomist could not take your blood. You were refunded for clinics and the tests. We don't charge for anything if we cannot take blood, this is part of our service and you received a 100% refund immediately.
We appreciate that it is not ideal when the blood is not taken, but it does happen. As you say, you are difficult to bleed and we are not in a hospital environment. We have strict rules on how many attempts we can make before we have to stop. Our phlebotomists are very well trained and they do not fail often, in particular the phlebotomist that attempted to bleed you has many years of hospital phlebotomy and surgery experience.
In the next few months there will be a clinic nearby and we would be happy to save you time, we appreciate you driving for this long to be able to use our service, we are extremely good at what we do. If you wish to use us in future, please do not hesitate to book.
Once again, apologies for the inconvenience.
One Day Tests - Cambridge からの回答
Thank you very much for the recommendation. We really appreciate it.
Fast delivery and fast results too…
Fast delivery and fast results too would recommend to anyone would definitely use again thanks !!
2024年7月31日
One Day Tests - Cambridge からの回答
Thank you very much for the recommendation. We really appreciate it.
Clear instructions
Clear instructions, on time posting the test kit and the result in one day
2024年7月12日
One Day Tests - Cambridge からの回答
Really pleased you found our instructions easy to follow. Thank you leaving us a 5* review
One Day Tests - Cambridge からの回答
Thank you very much for the recommendation and the 5* review
Easy and quick to book an appointment
Easy and quick to book an appointment, the lady was very friendly and welcoming, results came back in good time as well.
2024年7月3日
One Day Tests - Cambridge からの回答
We are really happy to hear about your positive experience using our Cambridge clinic. Thank you for leaving us a review
One Day Tests - Cambridge からの回答
Thank you Joanna for leaving us a 5* review
Good experience at start of process
Good experience at start of process, clear explanations etc. Not so good with results, great difficulty in viewing health dash board. Did not give results on my screen. Had to phone up, was helped and got it sorted eventually.
2024年6月3日
One Day Tests - Cambridge からの回答
Thank for you provide feedback. We will review why you were unable to view your results on your dashboard.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。