One Day Tests - Cambridge レビュー 

121
TrustScore 5段階評価の4.5

4.7

Cambridge Place, CB2 1NS Cambridge, England, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... もっと見る

企業が回答しました

5つ星のうち5の評価

Smooth fast no faff. Brilliant experience in Cambridge branch. Booked appointment just 30min ahead, arrived- parking no issue, got blood drawn immediately by professional nurse. The results cam... もっと見る

企業が回答しました

5つ星のうち5の評価

Easy to order tests online; quickly scheduled labs and received results in 2 days as stated. The technician who took my blood was very gentile even though I have difficult veins.

企業が回答しました

5つ星のうち5の評価

Blood sample taken on a Tuesday morning & results received following day. Free on site parking in Cambridge & blood taken at appointed time.

企業が回答しました


企業情報

  1. 血液検査センター

当該企業による記述

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


連絡先

  • Cambridge Place, CB2 1NS, Cambridge, England, 英国

4.7

優良

TrustScore 5段階評価の4.5

121件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 99%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(121)

過去12か月のレビュー数: 2,684

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quick

Quick, efficient service. Welcoming staff and clear communication.
Would recommend!

2024年9月19日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you very much for the recommendation. We really appreciate it.

5つ星のうち5の評価

Excellent

Excellent, very fast service and very easy to read the results through the dashboard. The dashboard gives you plenty of information so you can discuss with your gp if you have any concerns. Only thing I would say is my tests showed a few areas with cause for concern but after visiting my gp apparently the NHS work to different parameters so all was fine.

2024年9月18日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

We really appreciate your review and the 5-star rating. Thank you.

5つ星のうち5の評価

Absolutely great I manage to get my…

Absolutely great I manage to get my test done exactly when I need them there nurses were so friendly too, and results are speedy which was great 👍

2024年9月3日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you for leaving a 5* review, it's much appreciated.

5つ星のうち5の評価

TRT Maintenance Check

Excellent service, very friendly staff & a fast painless withdrawal.
Blood taken on Friday, first results received by Sunday and completed by Monday. Results very easy to understand.

2024年9月9日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Really happy to hear about your experience with us. Thank you for leaving a review.

5つ星のうち5の評価

Easy to book

Easy to book. Pleasant waiting area. Friendly and helpful staff on the day

2024年8月7日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Great to hear your feedback of our service. Thank you.

5つ星のうち5の評価

Very Professional

I was very impressed by the quality of the staff. She took blood from my arm and within a few hours and there was little sign of where she had done it. Much better than my NHS experiences. Showed great professionalism throughout. First results came through in a day despite my blood being taken on a Friday.

2024年8月12日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

We really appreciate your review and the 5-star rating. Thank you.

5つ星のうち5の評価

Good customer service

Good customer service, lenient even when we came in a bit late and promptness of the result.

2024年8月2日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you very much for leaving us a review

5つ星のうち5の評価

Easy to book and friendly staff!

After my doctors cancelled my appt on the day- I needed to have bloods taken that day.
Really easy to book and really lovely stuff who put you at ease immediately. A lot of people struggle to get blood from my veins but they got it first time, pain free! Would highly recommend.

2024年8月2日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

So pleased to hear we were able to help. Thank you for recommending our service.

5つ星のうち3の評価

A waste of time and money

I had a wasted 4-hour, 120-mile round trip to the Cambridge clinic because their phlebotomist failed to draw blood from me, even after waiting an hour and drinking 1.5 litres of water on top of the 1.5 I had already been drinking that morning. Admittedly I am sometimes difficult to get blood out of, but I have never in 70 years had anyone give up on me. Onedaytests at least refunded the prepayments in full, but I'd prefer to have the results I was after.

UPDATE: Apologies for saying you did not refund in full. You did, and I have amended my review accordingly.

2024年8月9日
自発的なレビュー
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Hello Ole. Thank you for your review.

Apologies for the inconvenience, but a few clarifications from us. As per our offering we refunded you the full amount because the phlebotomist could not take your blood. You were refunded for clinics and the tests. We don't charge for anything if we cannot take blood, this is part of our service and you received a 100% refund immediately.

We appreciate that it is not ideal when the blood is not taken, but it does happen. As you say, you are difficult to bleed and we are not in a hospital environment. We have strict rules on how many attempts we can make before we have to stop. Our phlebotomists are very well trained and they do not fail often, in particular the phlebotomist that attempted to bleed you has many years of hospital phlebotomy and surgery experience.

In the next few months there will be a clinic nearby and we would be happy to save you time, we appreciate you driving for this long to be able to use our service, we are extremely good at what we do. If you wish to use us in future, please do not hesitate to book.

Once again, apologies for the inconvenience.

5つ星のうち5の評価

Great service

Great service, would recommend

2024年7月29日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you very much for the recommendation. We really appreciate it.

5つ星のうち5の評価

Fast delivery and fast results too…

Fast delivery and fast results too would recommend to anyone would definitely use again thanks !!

2024年7月31日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you very much for the recommendation. We really appreciate it.

5つ星のうち5の評価

Clear instructions

Clear instructions, on time posting the test kit and the result in one day

2024年7月12日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Really pleased you found our instructions easy to follow. Thank you leaving us a 5* review

5つ星のうち5の評価

Easy and quick to book an appointment

Easy and quick to book an appointment, the lady was very friendly and welcoming, results came back in good time as well.

2024年7月3日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

We are really happy to hear about your positive experience using our Cambridge clinic. Thank you for leaving us a review

5つ星のうち5の評価

Excellent

Excellent, prompt and helpful service, addressed all my questions, easy to book.

2024年6月19日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank you Joanna for leaving us a 5* review

5つ星のうち4の評価

Good experience at start of process

Good experience at start of process, clear explanations etc. Not so good with results, great difficulty in viewing health dash board. Did not give results on my screen. Had to phone up, was helped and got it sorted eventually.

2024年6月3日
One Day Tests - Cambridge ロゴ

One Day Tests - Cambridge からの回答

Thank for you provide feedback. We will review why you were unable to view your results on your dashboard.

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