I’ve had such a great experience with One Sleep Empire! The clothes are super comfortable, great quality and fit really well. The team have also been so lovely and easy to work with throughout the who... もっと見る
企業が回答しました
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I ordered the stunning Lissa set in Medium for a boudoir shoot and was a little nervous about the fit and postage arriving in less than 4 days. Although the team were so sweet and helpful. I received... もっと見る
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Cheap stock on a site that looks like Australian stock was it’s directly imported from overseas. Don’t expect a refund or a credit. They flat out refuse a refund despite their sizing being completely... もっと見る
I absolutely loved the customer service aswell as the lingerie itself. They have such beautiful and unique pieces that I couldn’t find anywhere else & much cheaper than most places too. The quality wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
We craft feminine lingerie accessories that awaken the Siren within — alluring pieces designed to unlock your divine feminine potential. Each set is a whisper of seduction, inviting you to surrender to your deepest desires and slip into a cinematic dreamscape of romantic possibility. Our designs don’t just adorn the body — they beckon, they promise. With every curve embraced and clasp fastened, we harness the power of sensuality, offering women the chance to own their allure and sell the feminine mystique with effortless grace.
連絡先
PO BOX 923, 0804, PARAP, オーストラリア
- info@oneempire.com.au
- oneempire.com.au
4.2
ほぼ満足
451件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 53％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Lyrica White Slip Dress
I ordered the Lyrica White Slip Dress. Shipping was super quick, I’m absolutely obsessed with this piece. Amazing quality and such a nice fit on the body. Will definitely be ordering again x
2025年5月11日
自発的なレビュー
One Empire からの回答
Thank you so much! We're so glad it fits beautifully and arrived quickly. Can’t wait to see what you pick next! x 🤍
AMAZING
They replied very quickly, helped me with getting the correct size, the quality of the piece I bought is amazing, it arrived in literally 2 days, will definitely be back for more 😍
2025年5月8日
自発的なレビュー
One Empire からの回答
Thank you! So glad you loved the piece and had a smooth, quick experience. Can’t wait to have you back 😍✨ - B x
One Empire からの回答
Thanks so much for your kind words! We’re glad you loved the item, she’s going to look amazing in it. Enjoy! 💫
The Brielle intimate set is to die for…
The Brielle intimate set is to die for !! So intricate and detailed ! And fits like a glove, was delivered promptly ! Awesome work 😍
2025年4月28日
自発的なレビュー
One Empire からの回答
We're so glad you love it!! 💕
quality was outstanding
quality was outstanding, loved everything about it, made me feel very confident.
2025年4月30日
自発的なレビュー
One Empire からの回答
Thank you! We're so happy to hear you loved everything and felt confident wearing it. It means everything to us! 💫 xx
Beautifully made
Beautifully made, gorgeous designs, soft fabrics and an insanely stunning selection of products!
2025年4月24日
自発的なレビュー
One Empire からの回答
Thank you so much! Your support means a lot to us! 💛
One Empire からの回答
Hi Tottie,
Thanks for your feedback – we're sorry the fit and fabric didn’t meet your expectations. While we don’t offer refunds, we’re happy to help with a store credit or exchange. Feel free to reach out! ♥
Quality Customer Support
Had an order mix up, however the customer support team was incredibly quick at responding and were so helpful in sorting it out. Plus the quality of the pieces was very good.
2025年4月7日
自発的なレビュー
One Empire からの回答
Hi Chloe,
Thank you so much for your kind words and honest feedback! We're really sorry again for the order mix-up, but we're so glad to hear our team could resolve it quickly and that you were happy with the support. It means a lot to know you loved the quality of the pieces too 💛
The quality and feel of them are…
The quality and feel of them are wonderful however the metal emblem on one of the bras fell of before I even wore it
2025年3月31日
Speedy delivery
I received my sets within a day of ordering! Love the pouch they come in too. Will be getting more from here.
2025年3月26日
One Empire からの回答
We're so glad to hear!! ❤️
Quality customer support- fast replies…
Quality customer support- fast replies and customer centered!
2025年4月1日
自発的なレビュー
One Empire からの回答
Thank you! ❤️🙌🏼 We’re always here to help, glad you had a great experience!
First time buyer
Excellent value, fits like a glove & the best customer service I have received in years
2025年3月10日
One Empire からの回答
Thank you so much, Michelle! We're thrilled to hear you love the fit and had a great experience with our team. Your support means the world to us! 💛✨
Amazing customer support and service
Amazing customer support and service, seamless process to purchase
2025年3月4日
自発的なレビュー
One Empire からの回答
Thanks so much, Stacy! We appreciate your support and are glad you had a seamless experience. 😊💕
Lovely products
Lovely products, decent prices, well presented and packed, worth waiting for. Good fit and quality. Will purchase more.
2025年1月26日
Sizing is small - no refunds.
Sizing is small. I ordered the biggest sizes I could and they were too small. And all they offer is exchange - that doesn’t work because nothing fits! Refused refund completely. Will never recommend.
2024年12月28日
One Empire からの回答
Hi Paige,
Thank you for your feedback. We’re sorry to hear the sizing didn’t work out for you. While our policy offers exchanges or store credit, we understand this can be frustrating if nothing fits.
We value your input and will consider it as we work to improve. Please feel free to contact us at hi@oneempiresleep.com.au if we can assist further.
Kind regards,
Bridgette x
Lovely pieces and great service
2024年12月29日
Customer service is excellent
Customer service is excellent! Quick response & fixed my issue straight away :)
2024年12月27日
自発的なレビュー
Beautiful designs and quality!
Beautiful designs and quality!
Great customer service, really quick to respond and lovely to deal with! Sizing is great, I often struggle to find sets that fit me comfortably and these were fab!
2024年11月14日
自発的なレビュー
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