After a really poor experience with a different motor trade broker setting up my first motor trade policy, I cannot tell you how different my experience with Dean was in setting up my motor trade insu... ãã£ãšèŠã
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Thomas was very quick at understanding my complex question he very quickly was able to sort out my problem directly speaking to the insurance company Whilst this took some time he would tell me wha... ãã£ãšèŠã
Canât believe it. They cancelled my £15k insurance policy for no good reason, then still helped themselves to another payment via direct debit. Absolute piss take. If the policyâs cancelled, what exac... ãã£ãšèŠã
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I spoke wuth an agent earlier named samantha who was an absolute delight she was very helpful and answered all the queries i had in a lovely manner also i did not have to wait to long to get through o... ãã£ãšèŠã
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Since One Sure was set up as an independently owned Insurance Brokerâs back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance brokerâs in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important itâs down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.
Our 48-Hour Price Guarantee!
Found it cheaper elsewhere? We'll give you a 100% refund!
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Spitfire House, 142-154 Congleton Road, Talke, ST7 1LX, Stoke on Trent
- 0800 912 0128
- info@onesureinsurance.co.uk
- onesureinsurance.co.uk
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Tracy is the biz
Tracy was absolutely amazing, she got me a quote which others failed to do and carried out the whole process with courtesy, efficiency and complete professionalism, thanks Tracy
I phoned up with a question ( in a bitâŠ
I phoned up with a question ( in a bit of a panic) and Samantha dealt with it very professionally, re assured and happy now I spoke to Samantha, very good customer service skills and very polite 10/10
Would happily deal with her again.
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I had an excellent experience with One Sure Insurance. Dean Smith was extremely helpful, professional, and patient throughout the whole process. He explained everything clearly, answered all of my questions, and made arranging my insurance quick and stress-free. I highly recommend One Sure Insurance for their outstanding customer service. Thank you again for all your help!
Prompt response
Prompt response, and she listened and understood my request. Thanks Samantha.
Thomas Carter | Excellent
Thomas Carter dealt with my policy amendment today and I can genuinely say he made the process easy to complete. He was efficient and polite, a credit to One Sure !
5 stars. Thank you.
Swopped over to this company for my traders policy
Swopped over to this company for my traders policy after my previous company prices were too high. Dean Smith was very helpful and came back with a good price.
Tracey is a lovely and friendly personâŠ
Tracey is a lovely and friendly person and very accommodating to help with the policy
I had a great experience with One SureâŠ
I had a great experience with One Sure Insurance. The whole process was quick and straightforward, and the customer service team was friendly, professional, and very helpful. They explained everything clearly and answered all of my questions, making it easy to choose the right policy. I would definitely recommend One Sure Insurance to anyone looking for reliable service and competitive prices.
Perfect everything got sorted and gaveâŠ
Perfect everything got sorted and gave me and my business a way forward
Tracey was most pleasant and veryâŠ
Tracey was most pleasant and very helpful. Dealt with me promptly and efficiently. Would recommend!
I had lost my documents and had troubleâŠ
I had lost my documents and had trouble login in ,thanks to Thomas Carter he got me sorted without any dramas very patient and freindly, have been with this company for many years and always had brilliant service thanks guys
Call handler Alex shaw was absolutelyâŠ
Call handler Alex shaw was absolutely fantastic answered every question and was no hassle atall
Tracey
Tracey, was absolutely amazing with myself and my partner. I highly recommend this company and this absolute Diamond of a woman. Thank you so much again :-)
Tracey is the best personality type forâŠ
Tracey is the best personality type for this Job she made us feel like family and took care of us it was made so easy if I could of gave 10 stars I would have
Laura was absolutely fantastic
Laura was absolutely fantastic. Nothing was too much trouble. Its my first time getting business insurance and it couldn't have been easier!! Thank you laura x
Very helpful and understanding staffâŠ
Very helpful and understanding staff and things run very smoothly with this company. A pleasure to deal with.
Amazing staff
Whilst my computer use is very basic Samantha was very patient and helpful helping me complete all relevant documents. Very helpful and good company
Phoned them with a few issues with myâŠ
Phoned them with a few issues with my policy sort out over the phone the lady sorted it out thanks lady ð€£
Samantha was very helpful thank you .
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