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Had the best experience at the US tennis open (round of 16).

The staff were all professional and bent over backwards to help.

Would highly recommend to anyone.

Staff was plentiful, friendly, helpful, & knowledgeable. We wanted a 'turn key' journey for our first international trip and that is exactly what On Location supplied from beginning to end!

Enjoyed the complete experience!

I thought "On Location" was a strange name for a travel company, until they hosted our ten days. From our arrival to departure they were well organized and exceptional people on the ground with you = On Location!!

Everything was perfectly organized and went smoothly - respect!

Easy to book and friendly people before and during the trip.

It was not very well organized. Bob that was with us on the bus did a nice job. Some of their help in Dublin were very rude and not helpful. One of our hotels in Dublin required a taxi just st to get us close to a bus stop

On Location is terrible at communication. They also like to leave folks high and dry with help in travel rescheduling. Not acceptable for a company that had one job and is horrible at it. I have a ton of emails that say "be on the lookout for emails with details" but no details ever came or would come so late we already had to figure it out on our own.

The trip we had through Steve Furgal's US Open 2025 package was a delight. We didn't have to worry about tickets, transportation, hotels or meals for the four days we spent at the Open. They made it easy to add a day to the trip so we could see a Mets game too. Everything was first class, well organized and happened smoothly. We are looking forward to our next fun adventure with Furgal's tours.

Because I cannot leave zero stars, I have to leave 1.

The online web experience to actually get signed up for our trip was a disaster, but we were not sure of our tour excursions till we actually arrived in Ireland. We had been signed up for a year.

Great customer service. Friendly people. Sets up a nice experience at the event.

When challenges arrive, representatives should be available to talk to. No emails, which it what on location required.

Very impressed with the level of organization that went into the planning and execution of our trip. Nice having a dedicated rep (Grace Cull) to answer our questions along the way. Thought we received good value for the trip in terms of the experiences we had: tours to Galway and Killarney, ISU-K State FB game and the Guiness Experience. Very helpful to have an online app to keep us informed of our schedule and events for each day. Transportation to all events was on-time. Tour guides were great. Feel like we got to see a lot of Ireland. Would recommend your company to everyone!

Steve Frugal and his staff hands on service regarding each tour is unmatched!!! If you’re looking to travel the world and enjoy some amazing tennis tours, please consider Steve Frugal international Tennis Tours. This organization has thought of everything to make your experience enjoyable. They are extremely organized with all the details regarding your experience and tennis tour. Steve Frugal International Tennis Tours are the only way to travel to the tours!!!! #USOpen2025

My daughter and I had the most memorable experience in Madrid at the Mutua with the Furgals and other like minded guests. We enjoyed the Ritz, the tournament cars as our rides, great seats, amazing hospitality suites, tours at the Open and around Madrid and the Real Madrid soccer/futbol game. Highly recommended!

Steve Furgal Tennis Experiences caters to every need that a traveler would want. No matter how big or how big a detail may be everything is anticipated and planned. We had to worry about nothing from the time we expressed our interest to the conclusion of our trip experience. We were, and continue to be, totally impressed. We can’t wait for the next opportunity.

The staff went above and beyond, making sure everyone was accounted for, and all questions were answered. Also the information that was relayed to us prior to, and when we arrived at the hotel regarding the Tennis package with all of the information needed while attending the U.S. Open was very helpful.

Fun and light hearted!

My experience was better than i imagined. The hotel and shuttle were great. The hospitality at the stadium was a great place to hang out and meet new people.