I bought a package that promoted more VIP benefits then received. When questioned, they said "sorry, security rules changed" and "sorry, we weren't able to allow for early entrance as promised" which... もっと見る
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I bought a package that promoted more VIP benefits then received. When questioned, they said "sorry, security rules changed" and "sorry, we weren't able to allow for early entrance as promised" which... もっと見る
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The staff was incredibly helpful and knowledgable, from the booking process to the onsite services. The hotel was lovely. The ticket location was perfection. The experience was everything I hoped for... もっと見る
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Steve Furgal is the perfect host for this type of experience. He knew just the right places to go to ensure that his guests had an amazing experience. Can’t say enough positive things about the AO... もっと見る
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This was my 7th vball final four. The pre-game food & drink was decent and meeting Olympic volleyball player Haleigh Washington and coach Karch Karaly was wonderful. My main issue is given how finals... もっと見る
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Great staff, quality accommodations, excellent tennis events! We’ve participated twice~ both trips were excellent in all ways!

onlocationexp.com からの回答
I have traveled to many of the Steve Furgal International Tennis/OnLocation tours events. I have enjoyed all of my experiences with them beginning with booking the trip, the seat locations at the venues, hospitality, and welcome packages. I have met some incredible guests that share their passion and experience with tennis viewing and travel. The staff are friendly, helpful, kind and caring. My most recent experience was to return to Wimbledon which I did in July 2025. The seats, access to hospitality, timely information, and an overall first class handling of all our needs is why we continue to travel with Steve Furgal and his team of professional, dedicated and helpful staff. I can’t wait to take my next tennis vacation with Steve Furgal/On Location in the future.

onlocationexp.com からの回答
Love the Steve Furgal tennis trips. Friendly staff and great seats and accommodations. The experience is great, easy, and will look forward to booking again.

onlocationexp.com からの回答
It was my 1st time to any major WWE event in US and it was Wrestlemania, so it had to be great. And booking with Onlocation made it even more worth it. The best experience was able to meet my childhood fav Bret Hart and get a pic with him and also seats at Raw & SD, which was the best surprise as I got the corner most seat at entrance ramp. Also the Golf with Miz event was amazing. Enjoyed every bit of it.
Just a request to share itinerary at least 3-4 weeks in advance so that we can plan more properly as there are so many things to do

onlocationexp.com からの回答
My bad for not checking out onlocationexp reviews before I contracted with them. If I’d read them first I would have used another agency, how they are typically more expensive and not hands on. I have not gone on the trip yet, hopefully it is better than the planning. If you are computer savvy, on top of e-mails, you might be ok. As I am almost 75 and used to a travel agency gearing your trip for you personally and making sure trip is all planned out- then don’t use @onlocationexp. We could not plan our flight thru them with their package so they end our trip in another city without transportation to the city we depart from and charge us for a motel room we cannot use. They will not cancel, or refund cost of motel. My biggest complaint is once you book with them, no more contact other than e-mails. You’re on your own. Let’s hope the trip is better than the planning.

onlocationexp.com からの回答
I purchased the UFC Abu Dhabi fight night Challenger package and let me say it was amazing, Staff on site were wonderful and helpful made our experience so smooth we were able to meet Multiple UFC fighters and get pics/signatures from them, It’s an experience i’d highly recommend to any UFC fan.

onlocationexp.com からの回答
For anyone looking to work with on location - I worked with on location for EDC Las Vegas as a shuttle coordinator. While the actual experience working was fine and enjoyable, their company management was not. It took 2 months for my payment to be submitted due to management miscommunication and structure. During these two months I communicated through my on site representative and she tried her best to resolve this issue for me. However, their management team was the issue. After finally reaching out to their company email I got a response and my pay was submitted. HOWEVER, it was less hours than I had worked and at this point I didn’t want to keep going no back and forth. I don’t recommend work with on location due to that barrier of direct communication to the source, mismanagement, and lack of awareness. No one at EDC worked 8 hour shifts and I’m deeply disappointed. Not only are they scamming their customers, but their employees.

onlocationexp.com からの回答
We were very disappointed in the fact that we could not do the VIP experience one of the days because of the wind. Wind is not unusual in Omaha, so I’m not really sure why you guys did not build a more stable building. We did get to do the fan experience the second day (we paid for 2 days not really knowing what to expect), but again, it was windy so none of the outdoor activities took place, so I’m not even sure what we missed out on. We were just happy to get to do the photo ops the second day. Extremely poor communication when it came to the cancellation of day 1.

onlocationexp.com からの回答
Highly recommend VIP experience at NCAA Men’s College World Series. Provided convenient, air conditioned hospitality room prior to game start. Staff was friendly and helpful. Food was good and access into stadium was way better than regular stadium entrance. Worth the extra cost and would definitely do again.

onlocationexp.com からの回答
We enjoyed the Fan Fest experience very much! This is the third year that we have attended it when at the MCWS in Omaha. The staff is always friendly and the opportunity to cool down and get food is great.
However, every year we chuckle at how rinky dink the food service is. We pay a fair amount of money and the food served does not justify that price. Each year there is too much food laid out for the number of people that are in the tent. So the buns dry out or the salad starts to wilt. We don't have any problem with the choices, just the lukewarm, dried out food.
Thank you for listening.

onlocationexp.com からの回答
The hospitality tent was closed. This was the entire reason I purchased the VIP experience. I was totally screwed out of the additional fee. I would like a refund of the price difference if the VIP experience and the regular tickets.

onlocationexp.com からの回答
Emma and the On Location staff were very responsive to our accessibility issue, quickly and decisively taking care of our situation. As a result, we were able to enjoy the Fan Experience services and easily access the seats for our event.

onlocationexp.com からの回答
The cancellation of the experience on Saturday was inexcusable. The wind was as bad for all other tents and no one else closed. This was the most atrocious
food I have ever had. Over cooked hamburgers, the cake frosting tasted like it had soured, The waffle potatoes where as hard as a rock. On Sunday the tent didn't seem to have air conditioning, on Saturday the air was so strong it would freeze you if you sat in front of it and blew your plates and napkins away. I have been to the Rose Bowl and NCAA Basketball playoffs with you folks (They were excellent) but after this I will never buy another ticket from you nor will I recommend you to even my enemies.
We were there for 4 games which we got entrance to 3 and in only 1 occasion did we see the celebrity personality because no one ever introduced them.
After several phone calls with Kensey from On Location, i was offered a very reasonable cash payout to make amends for the trials and tribulations I had to endure. I would once again attend an On Location event

onlocationexp.com からの回答
The tent was closed for the entire time we were in attendance before the game started. We arrived at 3:30 pm (experience was supposed to open at 3) and the tent was closed due to high winds (which was predicted for many days before the event date) and didn’t open at all. The other tents in the fan zone area were open but for some reason, accommodations were never made for this specific tent to be opened so we could go in to this experience we prepaid for.

onlocationexp.com からの回答
I’m honestly very upset and feel scammed by the so-called experience. We paid around $1,200 for tickets that offered very little added value compared to the regular seats we purchased on other days — which were in similar locations for significantly less.
The perks included a low-quality buffet and some generic merchandise that felt cheap and unmemorable. We did not receive the advertised priority access to the merchandise tent, did not get to participate in the meet-and-greet, and never saw the trophy as promised.
For the price tag, this experience was extremely disappointing and misleading. I expected more and feel let down by the lack of organization and follow-through on what was marketed.

onlocationexp.com からの回答
i had one of the best experience of my life i will continue getting these tickets

onlocationexp.com からの回答
We had a great time at the Softball World Series. There were 2 things you could have done better. Provide a shuttle ride from the hotel to the field. There should be shelter during the lightning storm.

onlocationexp.com からの回答
I would have loved to have the air condition work in the hospitality tent since that's why I purchased the fan experience package. It was actually much cooler outside of the tent. It was disappointing to have the AC not work for two days in a row.

onlocationexp.com からの回答
The Hospitality offering at the Women's College World Series is just outstanding. The food and beverage offerings are top notch. The staff are courteous and extremely helpful. This is the only way to attend top-tier sporting events.

onlocationexp.com からの回答
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