Onthemoov レビュー 

274
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ollie Gooding is solely responcible for the best costumer service i experienced in the past 20 years, no joke, no exaduration. His patiens, kind aproach to customer and drive to help and assist the c... もっと見る

5つ星のうち4の評価

We had some problems with solicitor appointed to handle our case but when we contacted Ollie from Onthemoov he stepped in and quickly got things moving...I wished I had contacted him sooner to help re... もっと見る

5つ星のうち4の評価

Price wise was ahead of the competition by some way and the solicitors they use were great. Only one work on point is a drainage search, which should've been done initially, was not carried out which... もっと見る

企業情報

  1. 不動産譲渡専門の弁護士

当該企業による記述

At onthemoov, we streamline every aspect of property transactions, from buying and selling to remortgaging and transfers of equity. We offer tailored packages to suit your needs, working exclusively with carefully selected solicitors and conveyancers, all regulated by the Council for Licensed Conveyancers (CLC) or the Solicitors Regulation Authority (SRA). By choosing us, you benefit from competitive rates and trusted partners. Importantly, we do not earn any commission or referral fees from our partners, ensuring we only work with those we know and trust to deliver excellent service. We stand by our claim of offering the best protection in the market. With onthemoov, you can move forward with confidence, no matter the nature of your property or legal needs. GET A QUOTE TODAY


連絡先

4.5

優良

TrustScore 5段階評価の4.5

274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 16%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(274)

過去12か月のレビュー数: 37件

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5つ星のうち5の評価

On The Move

Was very pleased with On The Move and the recommendation they gave me, i used the company they recommended and got excellent service.
Would recommend On The Move, why not try them for yourself, you'll be pleased you did.

2022年11月2日
自発的なレビュー
5つ星のうち5の評価

Very efficient service.

Very efficient service throughout and competitive prices obtained for the conveyance of our property.
The solicitor firm recommended (Hutchins &Co) carried out an excellent professional service, despite a difficult and frustrating experience from the buyers side. I would commend Talah, our case solicitor, for her excellent support throughout.

2022年12月15日
自発的なレビュー
5つ星のうち3の評価

Slow start but the problems did get resolved.

This is my fifth house move and I can honestly say I have never experienced anything like this.
25th October - I appointed Onthemoov to look after a property purchase. They appointed a Hutchins & Co - Solicitor to look after the conveyance. We were asked to complete Express Move packs which were completed and sent in on the 4th November. No acknowledgement of receipt, just radio silence. On the 16th November I requested an update via e-mail. I was informed that the case had been moved to a different Hutchins & Co Solicitor. I complained strongly to Onthemoov on the 29th November with regards the lack of communication and overall terrible service. I was told the solicitor was now reviewing the contract pack. Our estate agents informed us that Hutchins & Co had received the contract pack on the 1st November. Today is the 7th December, I have never heard or had any response from the newly appointed solictor in any shape or form. I called today and was informed the initially appointed solicitors was now reviewing the contract pack. To sum it up despite being instructed on the 25th October, receiving the contract pack on the 1st November. Hutchins has done nothing for a total of six weeks. Onthemoov have been made aware of this situation through out and don't not seem to have any control/influence over the third parties that they are using.
Updated 13/01/2023
Following the one star review on trust pilot Onthemoov acted swiftly to remedy the lack of progress. I was allocated a third Hutchins solicitor. This time progress overall has been very good.

2022年12月7日
自発的なレビュー
Onthemoov ロゴ

Onthemoov からの回答

Dear Neil,

Thank you for taking the time to leave a review, we take feedback like yours very seriously and have investigated it thoroughly. You have been in communication with a Director here at onthemoov and we have done everything we can to rectify all issues as this is not our normal service.

Since being made aware of your feedback we have now reallocated your Solicitor to ensure your expectations are met, the contract pack has been sent on your sale and enquiries are being raised today on your purchase. Searches have also been returned on your purchase due to our Express Move Service which puts you in a favourable position moving forward. This also means your transactions are now in line with the typical time it takes to move home.

Hutchins & Co are one of our highest-rated law firms and the large majority of feedback is excellent. We will continue to liaise with you on further progress and look forward to turning this around for you.

onthemove Support Team

5つ星のうち5の評価

Glad I chose onthemove

Quick response and good communication, as my sale fell through also good that I am not completely out of pocket as no sale no fee in terms of solicitors costs and action to date. I can go back to onthemove when I secure another buyer.

2022年11月24日
自発的なレビュー
5つ星のうち5の評価

Chloe from OTM was so helpful from…

Chloe from OTM was so helpful from start to finish her communication the whole way through our transaction was fab. She put us in touch with a great law firm and conveyancer at Hutchins and Co and still emailed and called to check in! Would 100% recommend OTM.

2022年11月21日
自発的なレビュー
5つ星のうち5の評価

Chloe assigned us with the best…

Chloe assigned us with the best conveyancer we’ve ever worked with and was on hand throughout in a really accessible way to support us. Fixed an incredibly competitive price especially for the quality of experience we had. Highly recommend.

2022年11月15日
自発的なレビュー
5つ星のうち5の評価

Thankful

I am modifying my original review that I Posted on 14th November, where everything was going down south to a 5 star review, courtesy the great work done since by the onthemoov team and them pulling all stops to ensure my conveyancing happens on time. I will use them again and yes they do go the extra mile to help you out, the journey might not be smooth but they do hand hold you and help you reach the goal. Special thanks to Ollie

2022年11月14日
自発的なレビュー
5つ星のうち5の評価

Fantastic cost effective service

I am untrusting of finding someone on line to do anythingChloe humoured me by allowing me to visit her in person and paying on site
She then was prompt and efficient in getting a good firm Of solicitors to do the transaction of sale
I was extremely pleased with the price and her answering all my questions
I will definitely use on the move again

2022年11月4日
自発的なレビュー
5つ星のうち5の評価

Fantastic service

After needing a last minute Conveyancer, I contacted onthemoov and was assisted by a fantastic sales executive called Chloe, who gave me a reasonable quote within minutes. As a first time buyer she explained the process clearly and was quick to respond to emails, and would answer any questions on the phone immediately. This gave great peace of mind. Will definitely be recommending the company as a result.

2022年10月21日
自発的なレビュー
5つ星のうち5の評価

Very helpful service

The team at OnTheMove were very friendly and helpful. I rejected their first suggestion of a local conveyancer after reading reviews; however changing was very easy, they recommended an excellent firm in London, Hutchins & Co, who gave a very good service. OnTheMove explained the process very clearly and were very easy to get hold of.

2022年7月18日
自発的なレビュー
5つ星のうち5の評価

Excellent

Excellent, fast and efficient service. An amazing was solicitor appointed within no time and they got straight to work on the properties we were purchasing.

2022年9月30日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. Prompt response from allocated solicitor Ivory Jimmy.
Conveyancing commenced 12th Sept completed 30th Sept.
Highly recommend using Onthemoov as a search engine.

2022年9月12日
自発的なレビュー
5つ星のうち5の評価

Excellent

Definitely recommend On the move to anyone buying a house. They were always on the end of the phone helping us every step of the way. So quick with responding to emails and also very helpful, as buying a house can be confusing and daunting!
Thank you on the move!

2022年9月20日
自発的なレビュー

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