I discovered Opium Pulses a few months ago, and so far, I have no complaints whatsoever. Every key I purchased got delivered within a few minutes. Cutting off the whole region was worrying, but desp... もっと見る
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レビュアーのコメントを見てみましょう
I have been buying games from Opium Pulses for years, and they never disappointed me. I noticed that they also have a software section, which came in SUPER handy when I switched computers, and my... もっと見る
I wanted to exchange my points for 2 games, but even after 24 hours there is an inscription "Serial key not available yet, check back later" in my account instead of serial keys. UPD: Instead of so... もっと見る
Over several years, I have gotten many great deals from Opium_Pulses. Their keys for Steam games have always been delivered fast and legit. The few times I’ve contacted support, they have gotten thing... もっと見る
企業情報
当該企業による記述
Opium Pulses are a welcoming community of gamers with a large presence on Steam and Discord, our recently re-launched website offers a large selection of PC and Console games at great prices! Where possible we deal directly with game developers and publishers to sell their games directly to you, with no middle-men, meaning you get a game key guaranteed to work at the best possible price. Where this isn’t possible, we work with wholesalers and registered businesses only. All our keys are guaranteed to be region free (unless otherwise stated) and are delivered instantly. Also, earn achievements and loyalty points by using our site and get games for free! Customer feedback is extremely important to us, so please be honest in your reviews. If you feel there is any way we can improve our website or service - please let us know!
連絡先
3.8
ほぼ満足
1030件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
thank you great site
2021年7月6日
自発的なレビュー
the keys works 100% service quality
2021年7月5日
自発的なレビュー
Always good keys and great support!
2021年6月24日
自発的なレビュー
customer service not always perfect
Not happy with the customer service anymore. I had an issue with an order, did not get the key in the system. Although payment was fully authorized.
As there where maintenance in the shop I supposed they have a problem and wrote them that they could cancel the order, as I get the product elsewhere.
30 hours later they just told me, my order is fulfilled and if I have another issue. Yes, now there was a key.... which I don't need anymore. I don't mind the fact that problems happens….that I paid them money for ..in my case nothing….that happens. What I really disklike is this kind of reduced communication ..it gives a shady touch
meanwhile 11.6.21:
although it was not about getting a refund, It was more about the not helpful first answer and the communication...I really appreciate the follow up customer care communication and the solution. And so I think it's appropriate the re-consider my rating...so I do. Also I’m looking forward, that the site after maintenance might be a bit user-friendly and the contact-form, maybe come back.
2021年6月6日
自発的なレビュー
Opium Pulses からの回答
Hi there Thomas,
First and foremost please allow me to apologise for the lack of support you received for the issue with your recent order. While no excuse, urgent maintenance has increased our support tickets and put a strain on our support team, whose priority focus right now is to make sure all orders are processed correctly and customers get the products they paid for.
We're unable to resell keys once they have been delivered to a customer for obvious reasons, on top of and because of that, we don't have a way to retract the key from your account. So usually we wouldn't offer a refund in situations where a working key has been delivered.
We are, however, aware that this situation is not your problem and are more than happy to offer a full refund in this instance. I will process this for you now and then reach out to you by email to confirm.
Again I apologise for the frustration and I assure you that we will use this feedback to do better as a team.
Kind regards,
Warren.
Quick Response, Fantastic Service and Prices!
Recently purchased a couple of games through their website. The site errored during the purchase and told me to try again. My PayPal didn't show the transaction had processed so I gave it another go. On the second go I received the same error, but this time both attempts were now reflected on my PayPal and I could see both transactions on my OP account as "processing." I sent an email to their customer service at like 3AM and reached out on their Discord the next morning. Within minutes I had a response to my email explaining that it was a website glitch, the duplicate order had been cancelled and refunded, and the first order had been confirmed and keys issued. Will definitely be using them again in the future and following their Discord going forward!
2021年5月17日
自発的なレビュー
I am not the most tech savvy person but…
I am not the most tech savvy person but I found this site easy to navigate. The check out was straight forward to use and the product was exactly as described. I was recommended to this site and I will recommended it on to others.
2021年5月15日
Not sure if this is 100% trustworthy…
Not sure if this is 100% trustworthy provider, but my experiences with them until now didn't involve any issue.
2021年4月27日
自発的なレビュー
Opium Pulses からの回答
Hi there, thanks for taking the time to leave us a review. We're a little disheartened that your rating is based more on your doubts and less about your actual experience with us, which based on your review has been pain-free.
Saying that we understand that some customers can be a little apprehensive when they see low prices that take them by surprise, especially if they're only hearing about us for the first time.
We hope as you continue to shop with us your trust in us will improve and you'll feel comfortable to update your review to reflect this.
In the meantime we'll keep trying our best to earn your trust. Take care.
A very good site!
I bought the games and received the 3 steam keys, and they are now in my steam library. The site is very good, I bought several games there in the past 3 years.
2021年4月20日
自発的なレビュー
good games for free
2021年4月15日
自発的なレビュー
good website
2021年4月13日
First time using their website
First time using their website. Worked great and I got the codes as soon as I checked out as they were in stock. I’d order again.
2021年4月6日
Just works
Just works - unlike some other websites. Used Opium Pulses a number of times an never had a problem. Just great!
2021年4月3日
自発的なレビュー
Have used Opium Pulses a few times over…
Have used Opium Pulses a few times over the last few years without any issues at all, unlike some "pop up" sites thatvdissappear after a few months. The licence keys delivered quickly and all working fine. Happy to use them again.
2021年3月18日
Great Key selling Website
2021年3月14日
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