Very disappointed in the customer service at this company. I made an error in my original order, and let them know within 1 hour I needed to make a change. Sent by email and through the contact for... もっと見る
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レビュアーのコメントを見てみましょう
I bought a poster and a frame from the website and the package came even a bit earlier than I had anticipated. Items were just as described on the website. I am very satisfied with the purchase!
Belles variétés de produits sur leur site internet, mais je demeure en attente de recevoir ma commande depuis le 16 février (nous sommes le 9 mars). Deux courriels sans réponses, aucun message m’avisa... もっと見る
My wallpaper looks so good and the install was relatively painless. Print is high quality, and the thickness and texture of the paper makes lining up seams pretty slick. Shipping was right on time, in... もっと見る
企業情報
当該企業による記述
**Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.** Affordable minimalist wall art posters, art prints, and design oak frames for your home and office décor. Create your own unique wall gallery from our exclusive collection of abstract wall art, black & white prints, botanical and landscape posters. Designed in Montreal. Ships worldwide.
連絡先
6300 Park Avenue Suite 605, H2V 4S6, Montréal, カナダ
- +1 888-570-3745
- support@oppositewall.com
- oppositewall.com
3.1
まあまあ
3787件のレビュー
最近のレビュー依頼の記録はありません
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この企業のTrustpilot 利用方法
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Product arrived on time as expected
Product arrived on time as expected! Well priced, decent quality. Can't ask for more when buying on line.
2023年3月16日
Beautiful and great quality frames
Beautiful and great quality frames. Amazing customer service. I am very happy with my purchase. Great value for your $.
2023年3月13日
Plexiglass scratches easily
I bought 12 frames in total. My order arrived fast, and well packaged. However, the plexiglass is flimsy and scratches easily. I can see it will not hold well the passage of time, even with careful manipulation.
So, it's a good short-term solution but it will be garbage unless I replace it with a proper glass.
2023年3月17日
Opposite Wall からの回答
Dear Gabriela Martinez,
Thank you for taking the time to leave a review. We are sorry to hear that you experienced issues with the plexiglass frames you received. We appreciate your feedback and will use it to improve our products and services. A customer service representative will reach out shortly.
Thank you for your purchase, and we hope to have the opportunity to serve you better in the future. Have a good day!
Opposite Wall Team
Quality product, great customer service
The plexiglass was broken (during shipping I presume) in the corner of one of my frames, so I reached out to customer service who were great and super quick.
2023年3月9日
Great customer service!
First set of mats arrived bent so I contacted customer service. They responded very quickly and sent out a new set that arrived within a few days. I’m very pleased with the quality, the cost, and the service. Will certainly use this company again!
2023年3月8日
Opposite Wall からの回答
Hi Sara,
Thank you for taking the time to leave a 5-star review for Opposite Wall! We are sorry about the damaged order, but we're thrilled to hear that you're satisfied with our great customer service. We take pride in offering a seamless shopping experience, and we're glad to know that we've met your expectations.
Thank you for choosing Opposite Wall!
There was an error with my order and I…
There was an error with my order and I received excellent customer service - issue was fixed very quickly and i'm happy with my purchase.
2023年3月15日
De la Qualité !!
Toujours satisfaite de mes achats. Mon appartement commence à ressembler au musée des beaux arts!! 😅
2023年3月14日
There was damages to my product and it…
There was damages to my product and it happened twice. The team was prompt in shipping out my replacement. Very grateful. Thank you!
2023年3月14日
Great because my order arrived as…
Great because my order arrived as expected, was packaged well (as usual) and was easy for me to assemble and hang. Love your service from ease of ordering to delivery.
2023年3月10日
Behati fly pictures!
2023年3月10日
Altogether a great experience
The prints I ordered look as expected, the quality is great and I love them. They were delivered quickly. Altogether a great experience.
2023年3月9日
Checked All the Boxes
I love the profile and finish of this frame! I looked everywhere for a barn wood, natural looking finish but with a crisp, modern, pretty narrow width. Boom! Great packaging- everything arrived completely perfect!
2023年3月1日
Fine quality prints
2023年3月9日
Opposite Wall からの回答
Hi Linda,
Thank you for taking the time to leave a review. We are thrilled to hear that you are satisfied with the quality of prints you received.
Have a good day, and thank you for choosing Opposite Wall!
Teintes verdâtres
La couleur est beaucoup plus « verte » que ce que je voyais sur les exemples. De plus, l’effet 3D est pratiquement absent de l’image. Première fois que je suis déçue d’un produit d’opposite wall.
2023年3月8日
Opposite Wall からの回答
Bonjour Marie-Eve,
Nous vous remercions d'avoir partagé votre avis sur nos produits. Nous sommes désolés que vous ayez reçu une affiche peu satisfaisante. Un agent du service client va vous contacter sous peu.
Bonne journée!
L'équipe Opposite Wall
Great customer service
I had issues with my very first order order — first order did not arrive it was lost in transport. Then the replacement order arrived damaged. Final order arrived perfect and the customer service was fantastic. I would not hesitate ordering again due to the products and the fantastic customer service. Will definitely order again.
2023年2月28日
Opposite Wall からの回答
Hi Jane,
Thank you for leaving a 5-star! Although we are sorry you received a damaged product, we're thrilled that you're happy with our great customer service. We strive to provide the best possible shopping experience for our customers, and we're delighted to know that we finally succeeded with your order after everything that happened.
Thanks for choosing Opposite Wall and for sharing your positive experience with others!
Frame is solid quality and came quickly!
2023年2月28日
Happy with my first frame!
This was my first purchase from Opposite Wall. I'd been looking for a frame for a large print, and couldn't find any that had the right shade of wood we were hoping for. Opposite Wall did! The price was reasonable, the frame is light but sturdy/well made, and it looks beautiful.
2023年2月24日
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