Villa Ciocco. Why do we keep using Optima? Their service and professional is second to none. We have booked with them three times this year alone snd several times in the past and recommend them highl... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have used optima villas many times when visiting Lanzarote and have always found everyone very professional and pleasant to deal with. Villa was comfortable and well equipped. An hour’s walk along... もっと見る
We were given this villa as our booked one was flooded, it was cheaper but you get what you pay for. Villa was very miminal, beds were very comfortable, linen and towels very good, plenty of china etc... もっと見る
企業が回答しました
We loved our tom in Villa Miramere, very spacious and great outdoor space. It had a fabulous American style fridge so plenty of space for all the provisions. We arrived on my husband's 60th birthday... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.
連絡先
Calle Varadero, 8, 35580, Playa Blanca
- +44 203 4111 999
- enquiries@optimavillas.com
- optimavillaslanzarote.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 66%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Villa Rose Playa Blanca
My husband and I are just back from a fortnight at the wonderful quiet and private Villa Rose.
The Optima Villa team and especially Mandy who answered all my questions promptly, also adding extra information for example when the pool man would attend was most helpful.
The Villa is exactly what is describe and photos are accurate.
Easy location and access to Villa. All details supplied before you leave and a very handy app which you can download.
Plenty of towels and pool towels.
As we stayed 14 nights cleaners arrived 7 days after check in to change bedding and towels. They were efficient, friendly and very fast so as not to intrude on your holiday.
Pool cleaned 3 times, again all men were excellent. All the way through our holiday the pool was spotless and a very comfortable temperature.
Located about 20 minute walk to all bars, restaurants and supermarkets.
Taxis are readily available and cost approximately €4.
All in all from start to finish Optima villas were excellent. Would not hesitate recommending to anyone and hopefully we will be using again in the future.
Thank you for a memorable holiday.

Optima Villas からの回答
Villa Rose Playa Blanca
My wife and I have just had a great week in Villa Rose Playa Blanca. The Villa was clean and tidy and available slightly earlier than anticipated, which was most handy and appreciated. It was also very easy to locate.
My wife and I enjoy a quiet private location and are happy to walk. Therefore, Villa Rose is well situated in a quiet residential area approximately 15-20min walk to either Marina Rubicon or the main front.
The overall process has been very straightforward, from booking to check-in and departure. Optima were very helpful and passed all information as promised.

Optima Villas からの回答
Great week in Villa Celeste
Great week in Villa Celeste, Playa Blanca.
Villa very clean and loads of space to chill out.
Bit further out than we normally stay but taxis not too expensive.
Optima Villas team are great.Had a couple of small issues that were sorted really quickly.
This is the forth time we have used Optima Villas and will use them again.
Highly recommended.
Thank you

Optima Villas からの回答
Excellent villas kept very clean…
Excellent villas kept very clean customer service excellent no faults l. First time user of optima villas but will definitely be returning

Optima Villas からの回答
Such a lovely modern villa with some…
Such a lovely modern villa with some great touches which really made it feel like a home away from home. The welcome pack was great and well appreciated. Thank you for a lovely time we will be using Optima Villas next time!

Optima Villas からの回答
Lovely villa
Lovely villa, very well equipped with everything you need. Nice welcome pack (water, milk, wine, bread etc.) Pool area is really nice and a great place to relax, gets the sun all day. Pool temperature is great as well. Beds are comfy. We would highly recommend.
"Our May/June holiday in Lanzarote "
My husband and I had a lovely two week stay at Casa El Guanche Villa.
The villa was clean and although pretty basic had all the amenities that we needed.
The pool was heated which was a bonus and was cleaned at least 3 times in our 2 week stay.
One little critique is that the BBQ was extremely rusty, so therefore we were unable to use it.
This would not prevent us from using Optima villas in the future, the staff were very attentive to our every need and obliged us with a late check out on our last day.
Thank you Optima Villas
We look forward to booking with you again.
Many thanks
Paul and Donna.

Optima Villas からの回答
Villa Sapphire
Villa Sapphire
Had a 2 week stay in this villa, has everything you need, great location, would definitely stay in this villa again if we return to Lanzarote. Had a couple of small issues but were dealt with asap and resolved straight away.

Optima Villas からの回答
Casa George
Another fantastic holiday at this fabulous villa.
We have stayed here many times now and will definitely be back.
The villa has everything you could want and is immaculately clean.
The pool is amazing at just the perfect temperature. We will be back.
Outstanding …
We have used Optima villas a few times and their customer service is excellent. We had to amend our stay at short notice and they were fantastic in assisting us with our requirements can’t fault them the staff are amazing 🤩

Optima Villas からの回答
What a beautiful part of the world
What a beautiful part of the world! Villa Su Casa is in the perfect location. A short stroll (ten mins) from everything you could ask for - shops, beach, bars, delicious restaurants.
Villa was clean, spacious and all we needed for a perfect week. Dawn was very helpful and attentive and responded quickly with any queries.
The heated pool was perfect, as was the open plan outdoor area for eating outside.
The Villa had everything you needed to cook - although I can highly recommend Mxtura takeaway tapas bar just down the road to bring back and dine outside!
A perfect holiday home for the 5 adults and one child - we can’t wait to come back next year.

Optima Villas からの回答
Just returned from a fantastic week in…
Just returned from a fantastic week in Casa Rossi , probably even better than in the photos. Extremely clean, lovely linen and towels , comfy beds and a warm swimming pool . We had no problems and therefore didn’t need to call Optima Villas however, this is our 3rd villa from Optima and we know from previous visits they respond to messages very quickly and go out of their way to solve any issues .

Optima Villas からの回答
Absolutely fantastic
Absolutely fantastic, very helpful and quick response. I will be recommending to family and friends. My daughter and I had an amazing holiday, the apartment was perfect and stunning. Thank you.
Villa Mariposa
Beautiful well equipped villa with excellent outdoor space all spotlessly clean. We enjoyed the location, quiet and comfortable. Good communication and service from Optima Villas, responded quickly to a minor problem. Will definitely use them again.
Optima Villas superb once again!
Just returned from a brief one week stay at Costa Mar Apartment, Playa Blanca. The apartment has unrivalled front line views. Once again (as always) the service received from Optima Villas was perfect. Rapid helpful responses every time, especially after Ryanair once again, cancelled a flight. The apartment was spotlessly clean and very well equipped. I have no hesitation recommending Optima Villas to everyone. Have booked with Optima Villas on many occasions and will undoubtedly continue to do so.

Optima Villas からの回答
Overall service from Optima villas has been Very Good
Overall service from Optima villas has been excellent, they allowed me to stay longer on checkout from one villa to another which we moved to because our party increased so not having to hang around all day, offer a personal service rather than the big companies , the welcome pack is a nice touch . I work in the travel industry and wouldn’t hesitate to recommend optima villas

Optima Villas からの回答
We have just returned from a 2 week…
We have just returned from a 2 week stay in Casa Delores in Playa Blanca.
The villa was spotless on arrival. There was plenty of space both inside and outside. The beds were lovely and comfortable. We had a mid stay clean and linen change. The welcome pack was good.
The pool and hot tub were used daily and were kept clean by our lovely pool lady who obviously took pride in her work.
The villa was not too far from Playa Dorada and then just a stroll along the front.
Communication with Optima Villas was great from start to finish. We would definitely book through them again.

Optima Villas からの回答
Fantastic service from booking to while…
Fantastic service from booking to while in resort. Villas are always to a high standard as is your customer service. Thanks for a great holiday again.

Optima Villas からの回答
Consistent High Standards
As frequent visitors to Lanzarote my wife and myself and on other occasions as a family of 5 would not use any other villa company. A consistent high standard of Villas provided which are well maintained and extremely well equipped and prepared for our visit. Certainly will not hesitate on continuing to use Optima for our Lanzarote holidays.

Optima Villas からの回答
Holiday with Optima
Have used Optima for many years, easy to book and will answer any questions.
Support team respond quickly
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







