OrderE レビュー 467

OrderE からの回答

2026年1月28日

Thank you, Syed Shumon Ahad, for your fantastic feedback and for your time with OrderE over the past five years. We’re delighted to hear that you’ve had an excellent experience and that everything has been running smoothly. Your recommendation and support mean a great deal to us.

- Team OrderE

OrderE からの回答

2026年1月28日

Thank you, Afsar, for your kind feedback and recommendation. We’re delighted to hear that Wahid provided excellent support and helped you effectively. We’ll be sure to pass on your appreciation to him and the team.

- Team OrderE

OrderE からの回答

2026年1月28日

Thank you, Nazmul, for your feedback. We’re glad to hear that you’re happy with our service. Our team is always here to support you whenever you need assistance.

- Team OrderE

OrderE からの回答

2026年1月27日

Thank you, Saleem, for your kind feedback. We’re pleased to hear that Habib was helpful and understanding while assisting you with the menu setup. Your appreciation means a lot to us, and our team is always here to support you whenever needed.

- Team OrderE

OrderE からの回答

2026年1月27日

Thank you, Mohammad, for your kind feedback. We’re delighted to hear that Numan was able to resolve your EPOS issue and that he was polite and professional throughout the call. We’ll be sure to share your appreciation with him and the team.

- Team OrderE

OrderE からの回答

2026年1月26日 に更新

Thank you for your kind feedback and for rating us 4 stars. We’re really pleased to hear that you’ve had a good experience with our support team and that you found them helpful, responsive, and quick to resolve issues. Your appreciation for our patience and sincere work means a lot to us.

If there’s anything more we can do to improve your experience and earn that extra star, please don’t hesitate to let us know — we’re always happy to help and improve.

— Team OrderE

OrderE からの回答

2026年1月26日

Thank you, Litu, for your kind feedback. We’re delighted to hear that our marketing efforts helped bring in a lot of orders and that you’re happy with the results. Supporting your business growth is always our goal.

— Team OrderE

OrderE からの回答

2026年1月26日

Thank you for your feedback. We’re pleased to hear that you’re happy with our customer service. Our team is always here to support you whenever you need assistance.

— Team OrderE

OrderE からの回答

2026年1月24日

Thank you, Shamim, for your wonderful feedback and recommendation. We’re delighted to hear that orders and bookings have been smooth and that you’re happy with our service. Supporting your business efficiently is always our priority.

— Team OrderE

OrderE からの回答

2026年1月24日

Thank you, Harpreet, for your kind feedback. We’re delighted to hear that everything has been great and that you found our team so helpful. Your support means a lot to us.

— Team OrderE

OrderE からの回答

2026年1月24日

Thank you, Mian, for your feedback. We’re glad to hear that you’re happy with our marketing team. Supporting your business with effective marketing is always our priority.

— Team OrderE

OrderE からの回答

2026年1月21日

Thank you, Abdul Wadud Chowdhury, for your kind feedback. We’re delighted to hear that you found our team helpful and friendly and that you’re satisfied with our customer service. Your support is greatly appreciated.

— Team OrderE

OrderE からの回答

2026年1月20日

Thank you for your review. We appreciate your feedback and are glad you’re happy with the service. If there’s anything more we can do to support your business, please don’t hesitate to let us know.

— Team OrderE

OrderE からの回答

2026年1月20日

Thank you, Mohamad, for your feedback. We’re happy to hear that you consistently receive good service from us. Your trust and support mean a lot, and we’ll continue doing our best to support your business.

— Team OrderE

OrderE からの回答

2026年1月20日

Thank you, Abdus Salam, for your lovely review. We’re really glad to hear you found our team very nice and helpful. Your support means a lot to us, and we’re always here if you need any assistance.

— Team OrderE

OrderE からの回答

2026年1月20日

Thank you, Abul, for your kind feedback. We’re pleased to hear that you found our service very good and our team polite. Providing respectful and reliable support is always our priority.

— Team OrderE

OrderE からの回答

2026年1月19日

Thank you, Muhammad, for taking the time to share your detailed feedback. We understand your concerns and appreciate the opportunity to clarify a few points.

OrderE provides online ordering systems, which are designed to accept online payments by default. Cash payments for phone orders are handled directly by the restaurant and are outside the online checkout process. Regarding website content, while the website is branded for your business and used exclusively by you, certain changes must follow platform standards to ensure consistency, compliance, and performance across all sites.

We acknowledge your comments regarding website design, billing readability, and contract terms. All pricing, contract duration, and rental details are outlined in the signed agreement provided at the time of renewal. However, we recognise that contract clarity is important, and we encourage all clients to review terms carefully. If there is any confusion or concern, this should be raised directly so it can be reviewed by our accounts team.

With respect to marketing and customer acquisition, OrderE does not access or control Google accounts without authorisation, and all traffic and orders are directed to your business website. That said, we understand your expectation around generating new customers and take your feedback seriously.

We remain committed to resolving genuine concerns and improving our service. Please contact cs@ordere.co.uk with your business name, postcode, and specific points you would like reviewed, so this matter can be properly assessed and addressed where possible.

— Team OrderE

OrderE からの回答

2026年1月17日

Thank you, Maksudur, for your feedback. We’re pleased to hear that you’re happy with our service. Our team is always here to support you whenever you need assistance.

— Team OrderE

OrderE からの回答

2026年1月17日

Thank you, Imon, for taking the time to share such detailed and balanced feedback, and for rating us 4 stars.

We’re pleased to hear that you find our ordering platform and EPOS system promising, and we appreciate your honest comments regarding pricing and post-signup support. Your feedback about follow-up communication and ongoing support is taken seriously, as consistency in service is very important to us.

We’d also like to clarify that we do have a dedicated support email — cs@ordere.co.uk
— which is monitored regularly to ensure queries are handled as efficiently as possible. That said, your suggestion around clearer sales communication is noted and appreciated.

If there’s anything specific we can improve to enhance your experience and earn that extra star, please do let us know. We’re committed to learning, improving, and supporting our customers better as we grow.

— Team OrderE

OrderE からの回答

2026年1月17日

Thank you, Suhel, for your feedback and for rating us 4 stars. We’re glad to hear that you’re satisfied with our service overall. If there’s anything we can do to improve your experience further and earn that extra star, please feel free to let us know.

— Team OrderE