OrderE レビュー 467

OrderE からの回答

2026年1月17日

Thank you, Matti, for your kind feedback. We’re delighted to hear that you’re happy with our customer service and found the service convenient. Your support is greatly appreciated.

— Team OrderE

OrderE からの回答

2026年1月15日

Thank you, Mahmud, for taking the time to share your detailed feedback. We’re pleased to hear that Titon and Mahir have been supportive and helpful in setting up and supporting your business — we’ll be sure to pass on your appreciation to them.

We’re sorry to hear about your experience regarding the Worldpay device and the delay in resolving the billing issue. We understand how frustrating this can be, especially when the device was not required or used. Please be assured that this is not the experience we aim to provide, and we appreciate your patience while this is being reviewed.

We’d like to resolve this for you as quickly as possible. Please contact us directly at cs@ordere.co.uk
or on 0333 344 4948 with your account details so our team can look into this matter and bring it to a conclusion. Your feedback is valuable and helps us improve our service.

— Team OrderE

OrderE からの回答

2026年1月14日

Thank you, Shahanur, for your feedback. We’re pleased to hear that you’re satisfied with our service. Our team is always here to support you whenever you need assistance.

— Team OrderE

OrderE からの回答

2026年1月13日

Thank you, Mohammad, for your kind feedback and recommendation. We’re delighted to hear that you’re happy with our service and the relationship we build with our customers. Supporting food businesses with reliable solutions is always our priority.

— Team OrderE

OrderE からの回答

2026年1月12日

Thank you, Yamin, for your positive feedback and for rating us 4 stars. We’re really pleased to hear that you’re happy with our customer service and how quickly our team works to resolve issues.

If there’s anything more we can do to make your experience even better and earn that extra star, please do let us know — we’re always looking to improve.

— Team OrderE

OrderE からの回答

2026年1月12日

Thank you for your review. We note that you have posted multiple negative reviews regarding the same matter, which we have already invited you to resolve directly with us.

To clarify again, all pricing, payout terms, and EPOS usage conditions are clearly stated in the signed service agreement provided at onboarding. Charges are applied based on the agreed commercial structure, and payouts are processed in line with contractual and compliance checks. Any hold or delay occurs only when an account query is under review by our accounts team.

Regarding EPOS ownership, OrderE provides EPOS systems for use under licence, unless explicitly stated otherwise in writing. Any alternative verbal claims are not valid unless reflected in the signed agreement.

We strongly refute allegations of staff misconduct or misrepresentation. Our team follows professional communication standards, and we do not tolerate misbehaviour from either staff or clients. If you believe a specific interaction breached this, it must be raised formally with evidence.

We do not wish for any customer to feel ignored or misled. We kindly ask you to contact us directly so this matter can be investigated in detail and addressed appropriately. Please email cs@ordere.co.uk
or call 0333 344 4948 with your business names, postcodes, and any supporting details. Our senior team will review the case and work towards a resolution.

We value every customer relationship and hope you will allow us the opportunity to resolve this matter constructively.

— Team OrderE

OrderE からの回答

2026年1月12日

Thank you, Nazir, for your feedback. We’re pleased to hear that you’re happy with our service. Our team is always here to assist whenever you need support.

— Team OrderE

OrderE からの回答

2026年1月12日

Thank you, Islam, for your feedback. We’re glad to hear that you found our service quick and easy. Our team is always here to support you whenever needed.

— Team OrderE

OrderE からの回答

2026年1月12日

Thank you, Modobbir, for your feedback. We’re pleased to hear that you found our service very good and appreciated our response and feedback. Your support means a lot to us, and we’re always here to help whenever needed.

— Team OrderE

OrderE からの回答

2026年1月12日

Thank you, Rumi, for your kind feedback. We’re delighted to hear that you’ve had a positive experience and that our team has been quick to support and guide you whenever needed. Your trust in OrderE means a lot to us.

— Team OrderE

OrderE からの回答

2026年1月12日

Thank you, R Ahmed, for your feedback. We’re pleased to hear that you’re happy with OrderE. Your support is appreciated, and our team is always here to assist whenever you need.

— Team OrderE

OrderE からの回答

2026年1月10日

Thank you, Walidur, for your kind feedback and recommendation. We’re pleased to hear that you’re happy with our service and system. Your support means a lot to us.

— Team OrderE

OrderE からの回答

2026年1月10日

Thank you, Komru, for your kind feedback. We’re delighted to hear that you’re happy with our service and found our team friendly. Providing a positive and supportive experience is always our priority.

— Team OrderE

OrderE からの回答

2026年1月10日

Thank you for your feedback. We’re pleased to hear that you’re happy with our customer service and quick response times. Providing prompt and reliable support is always our priority.

— Team OrderE

OrderE からの回答

2026年1月10日

Thank you, Sadike, for your kind words and recommendation. We’re delighted to hear that you’re happy with our customer service and find our team helpful. Your support and trust in OrderE mean a lot to us.

— Team OrderE

OrderE からの回答

2026年1月10日

Thank you for your kind feedback. We’re delighted to hear that you’re happy with the website and our service. Your support is greatly appreciated, and our team is always here to assist whenever you need.

— Team OrderE

OrderE からの回答

2026年1月10日

Thank you, Abul, for your feedback. We’re pleased to hear that your experience with OrderE has been pleasant overall. Our team is always here to support you whenever needed.

— Team OrderE

OrderE からの回答

2026年1月7日

Thank you, Farhad, for your kind words and recommendation. We’re delighted to hear that you trust OrderE and find our team friendly and supportive. Supporting your business with reliable service is always our priority.

— Team OrderE

OrderE からの回答

2026年1月6日

Thank you, Abdul, for your feedback. We’re pleased to hear that you found our team helpful and quick in resolving issues. Providing prompt and reliable support is always our priority.

— Team OrderE

OrderE からの回答

2026年1月6日

Thank you, Meelan, for your kind words and recommendation. We’re delighted to hear that you trust our team and value the support we provide. Your feedback means a lot to us, and we look forward to continuing to support your business.

— Team OrderE