レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Computer has worked great for nearly one year, very nice trade for what I had earlier. Would definitely recommend!! Saga, order 70624737

5぀星のうち5の評䟡

I am blown away by the value and condition of my Dell Latitude 7490 14" Laptop. The cost was £306, the spec was 1 TB SSD, 32 GB RAM, and an i7 CPU. The condition was mint, I mean, it looked unused. It... もっず芋る

5぀星のうち4の評䟡

Fast delivery, purchase made through Wowcher voucher which went through easily. First refurbished charge cable didn't work but we were sent a new one fairly quickly, customer service very polite.... もっず芋る

5぀星のうち5の評䟡

Great little Acer Chromebook for school homework. Delivered next day after order, packaged well. “Fair” condition, but looks new. Ordered via Wowcher. Would use the company again and order directly.... もっず芋る

䌁業情報

  1. パ゜コン ショップ
  2. コンピュヌタ卞業者

圓該䌁業による蚘述

Smarter Tech. Better Planet. At Orion Computers, we believe that high-performance technology shouldn't come at the cost of the environment. We are a premier UK-based technology refurbishment specialist dedicated to providing consumers with a reliable, affordable alternative to buying new. By extending the lifecycle of premium hardware, we actively reduce e-waste and lower the carbon footprint of the tech industry.


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4.2

ほが満足

TrustScore 5段階評䟡の4

828件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Good value product

Easy transaction.
Customer service was good, if a little slow in response. My parcel seemed to go off grid for a few days, thankfully it was successfully delivered and I’m happy with the netbook.

2025幎11月26日
5぀星のうち1の評䟡

Avoid!

Avoid!
Supplies faulty laptops, does not collect returned items from their Royal Mail Sorting Office, claims to never have received the tracking information despite being provided with this on 4 occasions!
Zero customer support or service but happy to take your money!

AVOID!

Typically Orion takes no responsibility for its failure hence the disgraceful feedback below - complaint has been escalated, and should Orion wish to collect the laptop from their Sorting Office with the tracking information provided, the case can be closed - utter shambles of a company, check the other reviews, I’m not alone in such a terrible experience

2026幎1月28日
自発的なレビュヌ
Orion Computers ロゎ

Orion Computers からの回答

Thank you for your review.

Unfortunately, everything stated on this review is false. The customer has not returned the item back and has failed to provide us with the tracking number of their return or with a proof of postage. Our customer service team has many times asked the customer to send this but they keep responding they have without sending it. We will be starting a claim process for fraud.

Orion Computers

5぀星のうち1の評䟡

They do not honour their own refund


They do not honour their own refund policy for faulty goods.website says 30 days, they say 2 weeks. Bought as Christmas presents so public holiday took me over two weeks. Chromebooks received are 7years old. Screen didn't work, company would only offer a replacement which was also faulty. Still trying to get a refund from them.

Please note that the reply from the company below doesn't acknowledge that the item was unfit for purpose upon delivery.

2025幎12月12日
自発的なレビュヌ
Orion Computers ロゎ

Orion Computers からの回答

Dear Fran,

Thank you for reaching out.

We have reviewed your request; however, as the item was delivered six weeks ago, it falls outside our standard 30-day "no questions asked" return window. To qualify for a return, our team must be contacted within the first 30 days of receipt.

While we cannot process a refund for a change of mind at this stage, please note that your item is covered by a 12-month warranty should it develop a technical fault.

If you are experiencing any issues with the item’s performance, please let us know so we can assist you under the terms of your warranty.

Best regards,

The Orion Computers Team

5぀星のうち1の評䟡

AWFUL company AVOID!!

AWFUL company. DO NOT USE
Bought a refurbished laptop through Wowcher for my son’s Christmas present. I fully appreciate it is refurbished and expected surface scratches and it to look slightly “used”. It’s not the laptop though it’s the actual SCREEN. Soooo many bubbles and under surface cracks, it is unusable. It is NOT as described. It also arrived dirty with food/dirt on the keyboard.
Their customer service is shocking. So unhelpful. Denying everything. Refusing a refund. Ignoring the consumer act law. They fail to reply for long periods of time.
DO NOT USE

2026幎1月22日
自発的なレビュヌ
5぀星のうち1の評䟡

⭐ 1 Star

⭐ 1 Star – Extremely Poor Service

I ordered a refurbished MacBook on 19 December, which arrived with “Battery Service Recommended”. I sent it back as requested, but then was told it was lost in the warehouse.

I was promised a replacement with a new battery, but the replacement also arrived with the same battery issue (cycle count 628). After a month of delays, broken promises, and miscommunication, I was left with a faulty laptop just before I needed it for travel.

Very disappointing service — I do not recommend Orion Computers.

Update after sellers response

.

I need to clarify the sequence of events for accuracy, as the seller’s reply omits key facts.
1. The product I ordered was advertised as in stock, yet it later became clear that the item was not actually available, leading to delays from the start.
2. The original laptop arrived with a faulty battery, and I was asked to return it for a replacement. After sending it back, I was informed the device had been lost in the warehouse.
3. I was then promised a replacement with a new battery, but the unit I received had an even worse battery, showing “Battery Service Recommended” and poor performance.
4. I was subsequently told that the new battery was never installed because it broke during installation, which directly contradicts earlier assurances and explains why the replacement battery condition deteriorated further.

Advertising unavailable stock, losing returned items, and sending a replacement with a known defective battery despite clear promises is misleading and reflects poorly on the level of service provided.

I am sharing this update to ensure full transparency for future customers.

2026幎1月19日
自発的なレビュヌ
Orion Computers ロゎ

Orion Computers からの回答

Dear Khuram,

Thank you for your feedback. We take all concerns seriously, though we would like to clarify the details of your order to ensure an accurate reflection of the service provided.

You originally purchased a Grade C device, which represents our most affordable tier. As a gesture of goodwill for the holiday season, we provided a free upgrade to a higher-grade model. Regarding the battery, our technical logs show the unit was dispatched with over 80% battery health. Within the industry and by manufacturer standards, a battery at 80% or above is considered to be in good health and performing at peak capacity.

We apologize for the confusion regarding the warehouse log; however, we have fulfilled the order with a high-performance unit that exceeds the specifications of what was originally purchased. We stand by the quality of this device, but if you have further technical concerns, please reach out to our support team.

Best regards, The Orion Computers Team

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