Orranje Performance Ltd レビュー 

353
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great site. Ordered coilovers, came with plenty of free merch and Oli was very quick and helpful in answering any queries I had. Definitely will be going back

5つ星のうち5の評価

I would just like to say a final thank you for being a quality person and business. F56.GP Remus front pipe ;)The front pipe came this morning and the one that Remus picked wrong by mistake got take... もっと見る

5つ星のうち5の評価

Just bought some BC racing coilovers from Orranje. Before purchase some very honest and valuable advice was given too. The coil overs are awesome and I received them very quickly. Highly recommend Orr... もっと見る

5つ星のうち5の評価

A fantastic experience. Great communication all the way, great advice given and the Cold Air Intake even turned up days earlier than expected! And what a product it is, child's play to fit, excellent... もっと見る

企業情報

  1. カー アクセサリー店
  2. モーター スポーツ専門店
  3. 自動車部品店

さまざまな外部ソースから提供された情報

Created for MINI enthusiasts by MINI enthusiasts who have a strong desire to bring top quality performance and styling products to the MINI market. Orranje offer quality and affordable parts, with an aim to help you build your ideal MINI.


連絡先

4.9

優良

TrustScore 5段階評価の5

353件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.9

すべてのレビュー

(353)

過去12か月のレビュー数: 1

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5つ星のうち5の評価

Great site

Great site. Ordered coilovers, came with plenty of free merch and Oli was very quick and helpful in answering any queries I had. Definitely will be going back

2026年1月1日
自発的なレビュー
5つ星のうち5の評価

Mini GP3 REMUS CAT BACK, (FRONT PIPE)

I would just like to say a final thank you for being a quality person and business. F56.GP Remus front pipe ;)The front pipe came this morning and the one that Remus picked wrong by mistake got taken away and returned to them you made it happen for me with no hassle to me and no problems in all the tooing and frowing of parts and im so pleased with it, I fitted it this afternoon and it sounds mint , thank you once again, you truly are the best and an absolute dream 😊
Andrew 👌

2025年9月11日
自発的なレビュー
5つ星のうち5の評価

superb experience

From the start i was given great advice, purchase was easy and delivery was super quick, well packaged and correct.
Communication throughout was extensive including parcel tracking.
A very pleasant and smooth transaction executed 100%.
Have no reservations using again !
Thank you Oli and the team at Orranje

2025年9月3日
自発的なレビュー
5つ星のうち3の評価

Delivery went missing in the post

Delivery went missing in the post (Royal Mail error), received a very quick response via an email! Very good customer service will change to 5* when rectified. Spoke to Oli a
True credit to the company.

2023年11月7日
自発的なレビュー
Orranje Performance Ltd ロゴ

Orranje Performance Ltd からの回答

Hi Tom (Steve),

I appreciate the sentiment, however leaving a negative review in such a way has a huge impact on small businesses. Please consider only leaving feedback once an order has been delivered.

As discussed on email;

Royal Mail have tracked the parcel as delivered, with a photo and GPS location of delivery, which matches that of the delivery address on the order. You have advised that you haven't received the item, so I have raised an investigation with Royal Mail, who will look into the claim. I also asked if you could please speak to your post man / woman, and / or local delivery depot as soon as you can, as they will be able to advise and assist much quicker, as they are the ones who have delivered the item.

Please let me know once you have spoken to them, and what they have advised.

Oli @ Orranje

5つ星のうち1の評価

Won't replace wrong item Sent out

I was sent the wrong brake discs for my car as clearly defined on my order and was only offered discount to order more and would not replace them having spent thousands with the Company since it started. Something Richard would have sorted in a blink an eye.

2023年7月12日
自発的なレビュー
Orranje Performance Ltd ロゴ

Orranje Performance Ltd からの回答

Ian,

You reported this to me 2 years (24 months!) after ordering and delivery of the discs, leaving not only myself at Orranje, but also Nitrac the manufacturer, in a difficult situation.

Orders should be checked over within a reasonable time frame, which we state as being 28 days from delivery in our terms and conditions. This is the same for all online sellers, as well as high street shops. This gives all parties sufficient time to ensure items are as ordered, and reduces any chance of fraud taking place.

However, I did not refuse to assist, but advised that I would do everything I could to offer a solution giving the circumstances, and I was in conversation with Nitrac for quite some time, to try and resolve this issue. Unfortunately, due to the 2 years between delivery and this being raised with me, Nitrac also advised the same - 2 years since delivery is just too long of a time period to simply accept that the wrong items were supplied.

This being said, Nitrac offered a discount which priced a replacement set at below cost price, and I added to this discount, meaning a replacement set would be lower than ever sold to any one, leaving Nitrac and Orranje out of pocket, and meaning only a small contribution by yourself. Not only that, but I also offered a full refund on the set you said you had received, as long as Nitrac confirmed they were genuine Nitrac discs.

As I'm sure you can appreciate, with all online and high street sellers, including companies such as Amazon etc, if you went back to them after 2 years with a query about an item on an order, they would refuse to assist due to the timeframe, and certainly would not offer a free replacement or even a discount on a replacement set.

I would have appreciated a response to our offer, so we could agree on a suitable resolution, but instead we are left with a negative review, with no mention of the extensive period of time between the order and you reporting the issue to us. Hopefully this reply paints a better and truer picture for those reading this, and can appreciate that Orranje is not just shunning the customer.

Oli @ Orranje

5つ星のうち5の評価

Outstanding Customer Service

Exceptional service yet just ordered so cant wait to receive it but the customer service was amazing the person replying to me though facebook spent time listening to my questions asking me about more info on my car to to recommend the right product and even gave me a YouTube link to explain what im looking for all in all 10/10 experience and even ordered more because i felt bad only spending £50 after everything

2022年6月6日
自発的なレビュー
5つ星のうち5の評価

KND Engineering Tow Strap Bolt

I purchased the KND Engineering Tow Strap Bolt for my R56 JCW. It arrived quickly and well packaged. On first inspections I was really impressed with the quality of the product. I went to fit it to my car and found it came up short. I emailed Oli at Orranje and he set about trying to understand the problem. The communication throughout this process was excellent, I was always aware of what was being done to find a resolution. In the end, Oli sourced a longer bolt and sent this to me free of charge. Orranje have been one of the best companies I have dealt with and I can say confidently that I will be purchasing from them again. Easiest 5 star review I've ever given.

2021年10月4日
自発的なレビュー
5つ星のうち1の評価

Terrrible, terrible customer service

Unfortunately I cannot comment on their products - only their terrible, terrible customer service. The parcel was lost in delivery - I never received it. Rather than help with this, the trader disputed my claim and called me a liar. NEVER BUY ANYTHING FROM THIS BUSINESS. If it goes wrong they will lie and deceive the authorities. A terrible 'shop' - I am only writing this to warn others. There are other places to buy mini performance parts, I would recommend using them instead.

2021年7月30日
自発的なレビュー
Orranje Performance Ltd ロゴ

Orranje Performance Ltd からの回答

Jim,

I could understand your review if we did not try and assist from the moment you raised the issue with us, but we did, even replying to your rude, and abusive emails, out of hours.

As soon as you raised the delivery issue with us, we jumped on it, and raised an investigation with the courier. We explained to you that we needed a legal document signing to declare that you had not received the item, yet you refused to provide this, getting very defensive in the process. Even after repeated explanations that the courier was claiming the item had been delivered, and signed for by you, and advising that we required the document to dispute their claim, you still refused to sign it.

After pressure from ourselves, and no signed document from you, we asked the courier to visit the house you claimed the item had been delivered to by mistake, to collect the item and redeliver to you. However, you would not allow them time to do this, and less than 24 hours after the issue occurring, you threatened us with leaving bad reviews on all platforms, and raised a payment reversal with your bank, giving us next to no time to resolve the issue that you claimed had occurred.

Considering you flatly refused to sign a legal document to say you hadn't received the item, and how defensive you were, it all panned out rather suspect, but at no point did we call you a liar, and acted professionally with our replies, even with the lack of respect and common courtesy you showed us.

If only we could review customers...

Oli

5つ星のうち5の評価

Oli es genial

Material de primera y atención personalizada por parte de Oli. Envío rápido y todo bien embalado.
Es la segunda vez que compro aquí material para mi mini y en ambas ocasiones la compra fue satisfactoria.

Un placer

2020年6月10日
自発的なレビュー
5つ星のうち5の評価

Brilliant service

Ordered a Sprint Booster for my BMW from Orranje. Firstly they had the cheapest price for it and I searched far and wide to compare prices. Anyway extremely impressed with the service received from Oli. I sent a fair few emails and received responses from Oli in literally minutes. Same day dispatch too as ordered before 2pm. Sprint Booster is great too. Well worth the money.

2020年4月17日
自発的なレビュー
5つ星のうち5の評価

Can’t go wrong, top service and great prices.

I have ordered a decat and a intercooler from orranje for my R56, Oli informed about a delay on the cobra decat as they had sold out and was awaiting stock, which was not a problem, I also got my intercooler from their eBay shop which got discounted via a promotion they were running, I ordered the intercooler on the Thursday and was with my the very next day.

My go to store to get performance parts for my Mini.

2020年2月21日
自発的なレビュー
5つ星のうち5の評価

Brilliant company 5*

Brilliant company, excellent service from Oli
Helped with any questions I had and then did a no quibble refund when I changed my mind about a purchase!

2019年4月11日
自発的なレビュー
5つ星のうち5の評価

BC Racing Coilovers

Just bought some BC racing coilovers from Orranje. Before purchase some very honest and valuable advice was given too. The coil overs are awesome and I received them very quickly. Highly recommend Orranje and will definitely be buying off them in the future! Thanks again!

2018年5月15日
自発的なレビュー

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