Our jewellery pieces are beautiful! I ordered the men's Family Pride Leather Bracelet, as my partner works FIFO a piece that had our daughters name on it that would be durable but a daily reminder... ãã£ãšèŠã
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The package was totally damaged. The earrings were damaged as well. Post raising my concerns, I was sent another pair of earings, which I received in good condition. I am satisfied with the prompt r... ãã£ãšèŠã
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Recently ordered a birth flower necklace with my son's birth month flower and initials on the back. Its such a beautiful necklace that came in gorgeous packaging. It's also high quality, and the prett... ãã£ãšèŠã
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Was beautifully packaged and looked every part as good in person as did on the add ,my wife loved her gifts and loved the clear ones the best as I bought her all 3 sets â€ïž. Cheers guys fast delivery n... ãã£ãšèŠã
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Our mission is to be your first choice whenever you want to purchase personalized jewelry. We want to help people show love and appreciation to each other through jewelry and celebrate those hard working mums & dads, doting grandparents, cherished brother & sisters, the crazy aunts & uncles and the loving friends. A brand that provides quality and value and doesn't break the bank to have that special piece. From meaningful necklaces that you can wear close to your heart with pride to sparkly earrings to help you dazzle, down to the precious bracelets we've got you covered.
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- support@oscarwillow.com
- oscarwillowco.com
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The product is great but the wait timeâŠ
The product is great but the wait time was way too long
2025幎1æ6æ¥
Oscar Willow & Co ããã®åç
Dear Kathleen,
Thank you for your feedback! We're so glad to hear you loved the product.
Weâre sorry to hear you felt the delivery time was too long. Looking into it, your order was delivered in just 7 business days. Our website clearly states that delivery to the USA typically takes 7-14 business days, so your order was delivered on the faster end of our estimated timeframe.
We hope this clears up any confusion, and we appreciate your understanding. Thank you again for choosing us! ð
Best regards,
Cara
Oscar Willow & Co. Team
I have not received my product
I have not received my product. Not sure who is at fault but I got the notification of it being delivered yet I have not received it. I went to USPS and they said they had no tracking number in the system that I had received from you guys. Help please
2024幎12æ23æ¥
Oscar Willow & Co ããã®åç
Dear Javier
Weâre very sorry to hear about this, and we truly appreciate you bringing it to our attention. This is the first weâve heard of this issue, and we want to ensure we get it resolved for you as quickly as possible.
Could you please email our support team at support@oscarwillowco.com with your order details? We will follow up with USPS right away to investigate what has happened. Thank you for your patience, and weâll do everything we can to make this right for you.
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
Oscar Willow & Co ããã®åç
Dear Donna
Thank you so much for your kind words! We're thrilled to hear that you found our customer service professional. If there's anything else we can assist you with, please don't hesitate to reach out! ð
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
Simple and fast shipping and greatâŠ
Simple and fast shipping and great product by the way love it!!!
2025幎1æ6æ¥
Oscar Willow & Co ããã®åç
Dear SIZOLWENKOSI ,
Thank you so much for your review! We're thrilled to hear you loved the product and enjoyed the fast shipping. Your support means the world to us! ðð
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
Very quickly delivered
How quickly they were delivered and very pleased with product
2025幎1æ6æ¥
Oscar Willow & Co ããã®åç
Dear Jill Cordery
Thank you for your kind words! We're delighted you were pleased with the product and the quick delivery. Your satisfaction is our top priority! ðâš
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
Excellent service
The item was exactly as ordered and delivered in in beautiful Packaging and in a timely manner
2025幎1æ3æ¥
Oscar Willow & Co ããã®åç
Dear Maureen,
Thank you for your kind review! We're delighted that your order arrived exactly as expected, beautifully packaged, and on time. We truly appreciate your support and look forward to serving you again! ðâš
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
awesome jewellery
great website,fantastic jewellery and great prices,my wife loved the earings and necklace the free gift was lovely,great experience shopping,service was excellent.
2024幎12æ19æ¥
Oscar Willow & Co ããã®åç
Dear Anthony,
Thank you so much for your glowing review! We're thrilled you and your wife loved the earrings, necklace, and gift. It's wonderful to know you had such a great experience shopping with us and appreciated our service. We hope to see you again soon! ðâš
Best Regards,
Cara
Oscar Willow & Co.
Customer Support Team
The ease of doing business and itâŠ
The ease of doing business and it doesn't take time t get your order, great merchandise
2024幎12æ25æ¥
Oscar Willow & Co ããã®åç
Hi Rick,
Thank you so much for your kind words! We're delighted you enjoyed your shopping experience and love the merchandise. ð We appreciate your support and look forward to serving you again! ð
Warm regards,
Cara
Customer Support Team
Oscar Willow & Co.
Over marketed, glorified costume jewelry
Theyâre beautiful, especially for the money. As costume jewelry, I hope they last.
2024幎12æ23æ¥
Oscar Willow & Co ããã®åç
Hi Kirk,
Thank you so much for your review! We're thrilled to hear you love the pieces. ð We hope you enjoy them for a long time to come!
Warm regards,
Cara
Customer Support Team
Oscar Willow & Co.
Hey to you Ciara yea to better showâŠ
Hey to you Ciara yea to better show actual size it better when you show pics use actual people with it on so we as people know exactly how it looks n show tru size is all like everyone else who advertise jewelry they sell just for future reference is all
2025幎1æ7æ¥
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Didnât look no where near as nice inâŠ
Didnât look no where near as nice in person unfortunately.
2024幎12æ17æ¥
Oscar Willow & Co ããã®åç
Hi David,
Thank you for sharing your honest thoughts about your purchase. Weâre sorry to hear that the item didnât meet your expectations in person. At Oscar Willow & Co., we strive to create jewelry that delights our customers, and weâre disappointed we fell short this time.
We value your feedback as it helps us continue to improve. If thereâs anything we can do to make this right, please donât hesitate to reach out to our support team at support@oscarwillowco.com
Thank you again for taking the time to leave a reviewâwe truly appreciate your input.
Warm regards,
Cara
Customer Support Team
Oscar Willow & Co.
Very beautiful set of earrings andâŠ
Very beautiful set of earrings and necklace,
My fiancé absolutely â€ïž them perfect size.
2024幎12æ9æ¥
Oscar Willow & Co ããã®åç
Hi Steven,
Thank you for your kind words! We're so glad your fiancé loves the earrings and necklace set. It's always wonderful to know our pieces bring joy to special moments.
Best regards,
Cara
Customer Support Team
Oscar Willow & Co
I ordered a necklace with my 3âŠ
I ordered a necklace with my 3 daughters names on it which are so small you can't make them out. Item is so misleading according to pictures
2024幎12æ9æ¥
Oscar Willow & Co ããã®åç
Hi Jenna,
Thanks for the feedback.
This is the first we have heard that there was an issue with your item. The size of the names should match the photos on the website.
If you believe they are smaller than what is on our website please send a photo to support@oscarwillowco.com so we can investigate further and send a replacement if it is found to be a manufacturing error.
Thanks,
Chris
Oscar Willow & Co ããã®åç
Hi Tony,
Thank you for your kind words! Weâre so glad youâre happy with the quality and delivery time. Your feedback means a lot to us!
Best regards,
Cara
Customer Support Team
Oscar Willow & Co
Oscar Willow & Co ããã®åç
Hi Allan,
Thank you for your lovely review! Weâre thrilled to hear youâre happy with the items and that they arrived on time. Your satisfaction is our priority!
Best regards,
Cara
Customer Support Team
Oscar Willow & Co
Oscar Willow & Co ããã®åç
Hi Brian
Thank you so much for your kind words! We're thrilled to hear you love the jewelry and that it lived up to your expectations.
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
Oscar Willow & Co ããã®åç
Hi AL & KIM,
We appreciate your honest review! Itâs great to know you see value in our pricing, and weâre actively working to make our shipping faster for an even better experience.
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
She loves them.
This purchase was a gift for my wife, and was vey well received. So I gladly gave the score I did.
2024幎12æ4æ¥
Oscar Willow & Co ããã®åç
Hi Brian,
Thank you for your thoughtful review! Weâre so happy to hear that your wife loved her gift. Knowing it was well-received makes our day.
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
Oscar Willow & Co ããã®åç
Hi Bill,
Weâre delighted to hear you love the look and value of your purchase. Thank you for choosing us and sharing your wonderful feedback!
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
Prompt service product as described
2024幎11æ25æ¥
Oscar Willow & Co ããã®åç
Hi Peter,
Weâre thrilled youâre happy with our prompt service and product quality. Thank you for sharing your experience!
Best Regards,
Cara
Customer Support Team
Oscar Willow & Co
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