Ottena レビュー 462

Product order process was fine and the two chairs were delivered on time.
The teak chairs were described as fine sanded, we were matching two other unfinished teak chairs so didn't want any finishing oil or wax on the chairs.
The chairs arrived, one had two faulty metal fixing connectors which they supplied extras following an e mail. The two chairs clearly had some type of finishing product applied to them? I suggested to Ottena that this was possibly teak oil? they replied that the factory that produces the chairs does not stock teak oil so this couldn't be true. I replied once more suggesting it was a different product perhaps? to which I still haven't had a reply a week later. Oh and no mention of an apology for anything

Top quality furniture and an excellent service.

Speedy service and good quality!

Great product, good quality and super quick delivery.

Thank you Ottena.

Easy to order and prompt delivery.
Quality product.

Prompt service. Product as described.

The furniture is beautiful and was delivered quite quickly. The only comment would be about the courier company. Their driver wasn't at all helpful. Mind you, the Ottena owner was very apologetic.

Delighted with the quality of the garden furniture. Ordered on Sunday pm, delivered Tuesday lunchtime.
The absence of assembly instructions was a little disturbing but seemed fairly straightforward. A few mortice and tenon joints to dowel peg which were numbered with labels so easy enough.
The finish is lovely ( I’m hoping for years of use )
I would definitely recommend this garden furniture and company on initial impressions.

Really pleased with our teak chair so well made & really good quality.
Customer service was excellent a great company to purchase from & would definitely recommend & use again.

Duncan was very professional and helpful. The delivery was spot on, but mostly it was the quality of the product.
I am hoping that I have persuaded my sister-in-law to make a purchase too.

Quality appears to be very good. They look really good on patio

Very pleased with my purchase.
Great quality garden table and stackable chairs. I also bought green cushions for the chairs which are excellent quality.
Ordering was easy, delivery quick and table and chairs were easy to assemble. Customer chat was very helpful in advising the correct size parasol for the size of my table so I have ordered a tilting parasol. All their parasols fit all their tables.

Very good patio set, lovely quality. Excellent delivery. Quick and a good courier used. Very good communication and excellent help with a few teething problems. Can thoroughly recommend them as a company.

Fast delivery and ease of ordering. It was a Christmas gift so couldn’t review sooner. Product excellent quality

Fast & efficient delivery. Very happy with the quality of the Adirondack chairs purchased. Carefully packaged & easily assembled.

Quality furniture delivered quickly. No instructions included but clear directions found easily online.