OtterBox レビュー 

Excellent experience with Otterbox. I had a small issue which they immediately responded to and immediately solved. Also regular emails were received updating me of the status of my original order and delivery (delivered by Hermes). Very impressed.

I don't know why all the other reviews are so negative. There aren't many though, so please remember most reviews will be positive but people won't think to write one if they're satisfied. Only when people have negative experiences they think to write a review.

I've had no issues, I had an OtterBox case with my last phone (iPhone XS Max) and it was reassuring to have the thick edges to prevent damage, I've got another case for my iPhone 12 Pro Max and it's just as good quality. It was cheaper than my last case too so it's even better value now.

The only minor thing is I'm vary when I place it case down, as the camera lenses on this phone stick out more than most, so the edges of the case around the camera area aren't thick enough to take the weight off the lenses when placed down, so I have to make sure it's a soft surface or to have my phone screen down instead.

Otherwise it's a great reliable company and their variety of cases are fab, especially considering my phone only came out last month so I expected to see very few basic cases available but was pleasantly surprised.

Horrible!

They use UPS for delivery which means you will most likely never receive your product. After UPS never delivered my product. They told me that they would reship with a different delivery company. It has been more than a week, and they have just informed that UPS will pick up the product on Monday. They have also counted this as my warranty claim, even though I never received the product, to begin with.

Just buy a cheaper case on amazon and forget about these people!

Stay away! Bought a product that did not work. Customer service did not help. They are also spamming with emails even though i unsubscribed.

The other reviews are correct. The latest products are rubbish compared with those of years ago. There is nothing on their website to say that the item is despatched from anywhere other than the UK and NOTHING about having to return items to the Netherlands. This is what you have to do - they require you to pay the postage even if your item is faulty. AVOID - rubbish product and rubbish customer service. This kind of scam - using a UK co.uk address and then requiring a return to an address abroad should be made unlawful.

Absolute thieves ! I send the case back to Netherlands and they never gave me my money back despite saying they had. The have simply stolen my money !! Customer service is a joke and so is the company. What a sham and a waste of time. Just do not bother, the cases are total crap as well !!!

The Company's customer service is very poor. If you are a UK customer and buy the product from their .co.uk website, beware that the item is shipped from abroad, such as the Netherlands, and if you don't want the product, or it's faulty, you have to send it back to them shipped at great cost. NO WHERE on their website is this mentioned and it's an absolute scandal that they can get away with this.