Ouranna.eu - cleaning services UK & Ireland レビュー 

9
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TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 清掃サービス

当該企業による記述

We provide office and commercial space cleaning services in UK and Ireland. Anna connects you with highly-rated cleaners. With the largest network of cleaners, we can start the cleaning of your office the day after receiving your request, all at the best price in your city. Visit our website and get an instant quote!


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3.9

ほぼ満足

TrustScore 5段階評価の4

9件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(9)

過去12か月のレビュー数: 0件

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5つ星のうち2の評価

No idea what they are like but they…

No idea what they are like but they sent me a letter to my personal address to my personal company name. Must be looking up company details online somewhere which doesn't sit with me. Permission should be given first

2024年3月3日
自発的なレビュー
Ouranna.eu - cleaning services UK & Ireland ロゴ

Ouranna.eu - cleaning services UK & Ireland からの回答

Hello,

Thank you for your review. We are very sorry that our offer did not capture your interest.

We specifically reached out to your company with a partnership proposal because we believe we can offer you quality service at a fair price.

We understand how challenging it can be to manage cleaning, and our intention was to relieve you of this burden. However, based on your response, it appears that you may not be interested in our services.

Please write to us at the email address anna@ouranna.eu and send us information about your company (name and address) to which the letter was sent, and we will not contact you again.

If you are not interested in our offer, we completely respect your decision.

Thank you for your communication, and have a nice day.
Team Anna

5つ星のうち5の評価

Excellent service

Super communication with manager of Anna. In a few days we had the cleaner who has been cleaning our office in city center in Dublin for two months right now. Very good quality cleaning.

2023年11月16日
自発的なレビュー
5つ星のうち5の評価

Always clean and on point

Always clean and on point, my employees are comfortable.

2023年10月11日
自発的なレビュー
Ouranna.eu - cleaning services UK & Ireland ロゴ

Ouranna.eu - cleaning services UK & Ireland からの回答

Hello Elias,

We appreciate your feedback! It's great to know that your workplace is consistently clean and comfortable for your employees. We'll keep up the good work!

Kind regards,
Team Anna

5つ星のうち5の評価

Finally

I must say that after having 2 cleaning companies we had to cancel our cooperation with, Anna is the one we are certainly keeping. I recommend Anna to anyone who wants to have the cleaning done without the need to supervise the cleanings the whole time. Thank you guys. Good job.

2023年10月10日
自発的なレビュー
Ouranna.eu - cleaning services UK & Ireland ロゴ

Ouranna.eu - cleaning services UK & Ireland からの回答

Hello Theodora,

We're thrilled to have exceeded your expectations after previous experiences. Anna truly values your trust, and we're committed to maintaining the high standard of our service. Thank you for recommending us!

Kind regards,
Team Anna

5つ星のうち1の評価

They just spam you a lot with junk…

They just spam you a lot with junk mail. Don't hire this company. I cannot get rid of their spam.

Replying to your poor response:
You said its "not spam". Look up the definition of spam. It is an unsolicited message. You have actually send a letter to the address without being asked to send any letter. So you are actually sending cleaning services spam to all new formed companies? Your company is desperate for clients. If I wanted a cleaner, I'd google one. Go away. You're extremely rude and your attempt at rewording the word "spam" is cringeworthy. Do not ever send a letter again.

Edit: So you're spamming me a second time unless I send the name of the company? Lol. And you're saying "we're sorry you feel this way". It's not my feeling, it's reality. You're spamming companies twice. The definition of spam is unsolicited messages and letters. And now you're admitting to doing exactly that. If I didn't want the first letter, and you wouldn't receive a response, why would you spam someone yet again a second time? In hopes that the first spam didn't work? I get clogged with letters from low level and unprofessional companies like you all the time. I wish I could invoice you all for the time you waste of me opening letters that are not meant for me but for your own unsolicited advertising practices.

2023年9月27日
自発的なレビュー
Ouranna.eu - cleaning services UK & Ireland ロゴ

Ouranna.eu - cleaning services UK & Ireland からの回答

Hello,

Thank you for your review. We are very sorry that our offer did not capture your interest.

We specifically reached out to your company with a partnership proposal because we believe we can offer you quality service at a fair price. This is not spam but a targeted offer for cleaning services tailored directly to you.

We understand how challenging it can be to manage cleaning, and our intention was to relieve you of this burden. However, based on your response, it appears that you may not be interested in our services.

Please feel free to email us if you wish to stop further contact. If you are not interested in our offer, we completely respect your decision.

Thank you for your communication, and have a nice day.
Team Anna

Edit for your reply:

Hello,

Thank you for your response. We are truly sorry that you feel this way about the situation. It is not in our interest to burden you with our offers if you are not interested. Please write to us at the email address london@ouranna.eu and send us information about your company (name and address) to which the letter was sent, and we will not contact you again.

Without this information, the letter may still reach you one more time.

Thank you for your understanding, and we wish you all the best.

Sincerely,
Team Anna

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