Outway レビュー 

I had an issue with one of my compression socks. I reached out through their automated agent. Shortly after, Maria from Customer service followed up and immediately arranged a replacement. The process was quick, and genuinely outstanding. The socks themselves are great, and with service like this, I’ll definitely be returning for my next pair.

They immediately contacted me regarding a comment I had about durability of the stitching on a new pair I had recently ordered - offered full replacement and checked back in regarding service. 2nd time I’ve worked with their customer service team and they’re always pleasant, professional and prompt.

Fantastic quality of athletic socks for the price paired with exceptional customer service. Andrew responded to my inquiry right away and again, followed up after my order was received. I would recommend them to my friends. Super impressed!!

I ordered three different types of socks. I love the compression socks. As a multi-sport athlete, I highly recommend these socks for recovery. They are comfortable with just the right amount of compression. When I ordered the wrong size of ankle socks (I recommend sizing down if you're on the smaller end of the sizing chart or have narrow feet for non-compression styles), the customer service team was amazing. They helped me get the right-sized sock and checked in with me every step of the way. They replaced the socks that were too big and were very friendly! 10/10 would recommend and will definitely be buying more compression socks!

Solid company with quality products. Excellent customer service. Had an issue with a lost order in shipping and Their customer service dealt with it promptly. Love their socks and highly recommend them !

Received the socks and they were too small although I based myself on the sizing chart. Sent out an email to customer service because I couldn't go through with an exchange directly on their website. The people from Outway who I talked to were awesome and resolved my issue very quickly. I had the new socks on my feet within a week. Definitely recommend.

Customer service is the best and the socks are gorgeous comfortable and a perfect size. I have small feet and many sports socks are too big. I’ll be buying these for every runner friend.

Great company to deal with.

I accidentally put in the wrong address for the order and they immediately contacted me when they realized something was wrong. Afterwards they sent a replacement order, free of charge and the customer service was very friendly.

Love the socks too!

Amazing customer service! Went above and beyond to make sure I received my order. The socks are very soft, cozy and my feet and ankle feel great. Love the socks and so excited to wear them for my upcoming marathon!

Got the wrong order... Ah mistakes happen sometimes. What differs from a good experience and a bad one is how the error is handled. Sent an email with photos of what I had recieved mentioning that it wasn't what I ordered. Same day answer. And a few days later I had my correct order. Thanks Maria

Super nice original comfy high quality socks. Customer service A1. Had a little problem with my order and they fixed it better than what I asked. Way to go Outway!

Quand ma commande est arrivé, les bas que j’avais commandé étaient déchiré, sans étiquettes et sales. C’est dans le transport qu’il y a eu un problème. J’ai envoyé des photos et ils m’ont contacté personnellement et m’ont renvoyé non pas une paire mais les six paires gratuitement. Service incroyable je ne m’attendais pas à ça!

One pair was missing in my 1st order but, the customer service was fantastic to fix things. Easy, fast and comprehensive. Good product, will buy again!

Buy experience is great. Prices are good. What I didn't expect was such an excellent after-sales service. One sock has a small hole in it, and the solution was perfect ! Fast replies, fast shipping, great team.

Prompt shipping, great service & fun quality socks. What more could you ask for ?!

Good quality of socks
I had an item missing in the package, I wrote and got an answer right away. They sent me the missing item instantly
The customer service was excellent
I have nonthing ngative to say about Outway

Excellent service après vente.

Très satisfait de mon expérience avec Outway. La qualité des bas est impressionnante. Mention spéciale aussi au service à la clientèle, rapide, courtois et efficace. J'ai fait une erreur de commande et ils ont corrigé mon erreur rapidement. Une compagnie fiable que je recommande sans hésiter!

Suite à un retour et au délai prolongé du retour des produits, l'assistance a été d'une présence, d'une écoute et une politesse exceptionnelle jusqu'à la résolution de la problématique !
Je souhaiterais que tous les supports des différentes plateformes/magasins puissent avoir un support aussi rassurant. Merci encore !