OVHcloud - Italy レビュー 67

OVHcloud - Italy からの回答

2026年3月20日

Hello Andrea,

Thank you for taking the time to submit your opinion on Trustpilot, and I am sorry for this feedback.

I am pleased to hear that our technician Andrea has resolved the situation encountered so far.

I can assure you that OVHcloud is constantly improving its services and support, especially to reduce request processing time, in order to offer you an excellent user experience.

We also strive to cover the majority of common requests via our website and guides: https://help.ovhcloud.com/csm/en-ie-domain-names-change-holder?id=kb_article_view&sysparm_article=KB0051785

Since OVHcloud is the gateway between you and the registry, some procedures may be more complex for owner changes.

Our goal is to satisfy you faster and more when you interact with our services in the future.

For any additional request, our support teams are of course available by phone or ticket, via Livechat or social networks.

I thank you for your understanding, and I will remain at your disposal.

I look forward to your return and wish you a good day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2026年3月17日

Hi Alessandra,

We're glad to see that the problem was resolved quickly!
We appreciate you mentioning our excellent communication and thank you very much.

The entire OVHcloud support team is ready to assist you through any of our channels, including phone, tickets, live chat, or social networks.

Best Regards,
OVHcloud Support team

OVHcloud - Italy からの回答

2026年3月17日

Hello Daniele,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime.R

OVHcloud - Italy からの回答

2026年3月17日

Hello,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime.R

OVHcloud - Italy からの回答

2026年3月17日 に更新

Hello Riccardo,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime.R

OVHcloud - Italy からの回答

2026年3月10日

Hello Samuel,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime.R

OVHcloud - Italy からの回答

2026年2月11日

Hello Stefania,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime.R

OVHcloud - Italy からの回答

2026年2月6日

Hello Giuseppe,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime.R

OVHcloud - Italy からの回答

2026年2月10日

Hello Roberto,

Thank you for taking the time to submit your feedback on Trustpilot.

We are delighted to hear that our team has been able to provide you with effective and satisfactory support.

At OVHcloud, we strive to continuously improve our customer service and the quality of our communications.

Your satisfaction is our priority and we are pleased to see that our efforts are bearing fruit.

For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2026年1月29日

Hello Luca,

We would like to thank the entire OVHcloud team for taking the time to share their experience. We are grateful for their trust and for choosing our services.

We are pleased to hear that our support team was quick to respond and resolve the issue. This is exactly what we strive to do every day: help our customers resolve their issues efficiently and quickly.

Customer satisfaction is paramount to us, and we continually work to improve our services and support. Our team is always available to help and answer questions through phone, ticket, live chat, or social media.

Thank you again for your collaboration and for sharing your experience. If you need further assistance, please do not hesitate to contact us.

Best regards,
Dieynaba K.

OVHcloud - Italy からの回答

2026年1月23日

Hello Gerry,

We appreciate your feedback about our support during the final days of the year. It's encouraging to hear that our team was able to address your concerns promptly, despite the holiday period.

Your positive experience with our customer service representative is particularly valuable to us. We aim to provide professional and friendly assistance, and we're glad to hear that our operator delivered on this.

If you have any other concerns or need additional help, please feel free to reach out to us. We're always here to assist you.

Best regards,
Homéfa S.

OVHcloud - Italy からの回答

2026年1月22日

Hello Alessandro,

We're thrilled to hear about your positive experience with our customer service.
Your feedback about our team's speed and efficiency in resolving your critical issue is greatly appreciated. We understand how important it is to act quickly in such situations, and we're proud that our team was able to prevent potential damage.

Your compliments will be passed on to the team, and we'll continue to strive for excellence in our service.

If you have any other concerns or need further assistance, please don't hesitate to reach out to us. We're here to support you.

Best regards,
Homéfa S.

OVHcloud - Italy からの回答

2026年1月8日

Hello Rob,

I take the liberty of replying to you in English. I hope this is okay with you.

Thank you so much for your positive feedback!

We’re delighted to hear that you appreciated the availability and kindness of our support team.

At OVHcloud, we truly value the human aspect of our assistance — your words encourage us to keep moving in that direction.

Thank you again for your trust, and please don’t hesitate to reach out anytime.

Our team remains available by phone, ticket, live chat, or through our social media channels.

Best regards,
Dieynaba K.

OVHcloud - Italy からの回答

2025年12月5日

Hello Stefano,

Thank you for taking the time to submit your feedback on Trustpilot.

We are pleased to hear that our support team has been able to help you resolve your issues quickly and effectively.

We are constantly looking for ways to improve our documentation and guides, to reduce the risk of misinterpretation, and to facilitate the use of our services. Your feedback is very helpful to us in achieving this goal.

For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2025年11月27日

Hello Dino

Thank you for taking the time to submit your feedback on Trustpilot.

We are delighted to hear that you have been satisfied with the skill and kindness of our support team.

This is exactly what we aim to offer our customers: quality service and a positive user experience.

We are constantly improving our services and support, especially to reduce the processing time of requests, and we strive to cover the majority of common requests via our website and guides.

For any additional requests, our technicians are of course available by phone or ticket, via Live chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2025年11月14日

Buongiorno,

La ringrazio per aver condiviso la sua esperienza con noi. Siamo felici di sapere che il nostro team è riuscito a soddisfare la sua esigenza in tempi brevissimi e con una comunicazione chiara e cordiale.

Apprezziamo particolarmente la sua menzione della nostra capacità di rispondere rapidamente e in modo chiaro alle sue necessità. Questo è esattamente ciò che ci impegniamo a fare ogni giorno per garantire la massima soddisfazione dei nostri clienti.

Il suo feedback è prezioso per noi, poiché ci aiuta a migliorare costantemente i nostri servizi e a garantire che i nostri clienti ricevano sempre il meglio. Se ha bisogno di ulteriore assistenza o ha altre esigenze, non esiti a contattarci tramite telefono, ticket, livechat o i nostri canali di assistenza.

La ringrazio nuovamente per la sua fiducia in noi e per aver scelto OVHcloud.

Cordiali saluti,
Dieynaba K.

OVHcloud - Italy からの回答

2025年11月13日

Hello,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime R.

OVHcloud - Italy からの回答

2025年11月14日

Hello,

Thank you for taking the time to upload your experience to Trustpilot

We are pleased that our advisors were able to resolve the situation quickly and effectively.

We are especially proud of the courtesy and skill of our teams and we will pass your feedback on to the operator who helped you.

This encourages us to continue to improve our service and offer an optimal user experience.

For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2025年11月13日

Hello,

The entire OVHcloud technical team thanks you for your positive review on Trustpilot.

We’re delighted to hear that our support team was able to meet your expectations, especially regarding the WHOIS issue.

Your message will be shared with Andrea, who will be very happy to read your kind words and appreciation.

We remain at your full disposal for any further questions or assistance by phone, ticket, live chat, or through our social media channels.

Thank you for your trust and for choosing OVHcloud.

Best regards,
Dieynaba K.