OVHcloud - Italy レビュー 

OVHcloud - Italy からの回答

2026年2月6日

Hello Giuseppe,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime.R

OVHcloud - Italy からの回答

2026年2月10日

Hello Roberto,

Thank you for taking the time to submit your feedback on Trustpilot.

We are delighted to hear that our team has been able to provide you with effective and satisfactory support.

At OVHcloud, we strive to continuously improve our customer service and the quality of our communications.

Your satisfaction is our priority and we are pleased to see that our efforts are bearing fruit.

For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2026年1月29日

Hello Luca,

We would like to thank the entire OVHcloud team for taking the time to share their experience. We are grateful for their trust and for choosing our services.

We are pleased to hear that our support team was quick to respond and resolve the issue. This is exactly what we strive to do every day: help our customers resolve their issues efficiently and quickly.

Customer satisfaction is paramount to us, and we continually work to improve our services and support. Our team is always available to help and answer questions through phone, ticket, live chat, or social media.

Thank you again for your collaboration and for sharing your experience. If you need further assistance, please do not hesitate to contact us.

Best regards,
Dieynaba K.

OVHcloud - Italy からの回答

2026年1月23日

Hello Gerry,

We appreciate your feedback about our support during the final days of the year. It's encouraging to hear that our team was able to address your concerns promptly, despite the holiday period.

Your positive experience with our customer service representative is particularly valuable to us. We aim to provide professional and friendly assistance, and we're glad to hear that our operator delivered on this.

If you have any other concerns or need additional help, please feel free to reach out to us. We're always here to assist you.

Best regards,
Homéfa S.

OVHcloud - Italy からの回答

2026年1月22日

Hello Alessandro,

We're thrilled to hear about your positive experience with our customer service.
Your feedback about our team's speed and efficiency in resolving your critical issue is greatly appreciated. We understand how important it is to act quickly in such situations, and we're proud that our team was able to prevent potential damage.

Your compliments will be passed on to the team, and we'll continue to strive for excellence in our service.

If you have any other concerns or need further assistance, please don't hesitate to reach out to us. We're here to support you.

Best regards,
Homéfa S.

OVHcloud - Italy からの回答

2026年1月8日

Hello Rob,

I take the liberty of replying to you in English. I hope this is okay with you.

Thank you so much for your positive feedback!

We’re delighted to hear that you appreciated the availability and kindness of our support team.

At OVHcloud, we truly value the human aspect of our assistance — your words encourage us to keep moving in that direction.

Thank you again for your trust, and please don’t hesitate to reach out anytime.

Our team remains available by phone, ticket, live chat, or through our social media channels.

Best regards,
Dieynaba K.

OVHcloud - Italy からの回答

2025年12月5日

Hello Stefano,

Thank you for taking the time to submit your feedback on Trustpilot.

We are pleased to hear that our support team has been able to help you resolve your issues quickly and effectively.

We are constantly looking for ways to improve our documentation and guides, to reduce the risk of misinterpretation, and to facilitate the use of our services. Your feedback is very helpful to us in achieving this goal.

For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2025年11月27日

Hello Dino

Thank you for taking the time to submit your feedback on Trustpilot.

We are delighted to hear that you have been satisfied with the skill and kindness of our support team.

This is exactly what we aim to offer our customers: quality service and a positive user experience.

We are constantly improving our services and support, especially to reduce the processing time of requests, and we strive to cover the majority of common requests via our website and guides.

For any additional requests, our technicians are of course available by phone or ticket, via Live chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2025年11月14日

Buongiorno,

La ringrazio per aver condiviso la sua esperienza con noi. Siamo felici di sapere che il nostro team è riuscito a soddisfare la sua esigenza in tempi brevissimi e con una comunicazione chiara e cordiale.

Apprezziamo particolarmente la sua menzione della nostra capacità di rispondere rapidamente e in modo chiaro alle sue necessità. Questo è esattamente ciò che ci impegniamo a fare ogni giorno per garantire la massima soddisfazione dei nostri clienti.

Il suo feedback è prezioso per noi, poiché ci aiuta a migliorare costantemente i nostri servizi e a garantire che i nostri clienti ricevano sempre il meglio. Se ha bisogno di ulteriore assistenza o ha altre esigenze, non esiti a contattarci tramite telefono, ticket, livechat o i nostri canali di assistenza.

La ringrazio nuovamente per la sua fiducia in noi e per aver scelto OVHcloud.

Cordiali saluti,
Dieynaba K.

OVHcloud - Italy からの回答

2025年11月13日

Hello,

Thank you for taking the time to share this positive feedback about your experience with our support team.

We do our best to offer high-performing services and quality support at your complete disposal.

The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.

Best Regards,

Maxime R.

OVHcloud - Italy からの回答

2025年11月14日

Hello,

Thank you for taking the time to upload your experience to Trustpilot

We are pleased that our advisors were able to resolve the situation quickly and effectively.

We are especially proud of the courtesy and skill of our teams and we will pass your feedback on to the operator who helped you.

This encourages us to continue to improve our service and offer an optimal user experience.

For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - Italy からの回答

2025年11月13日

Hello,

The entire OVHcloud technical team thanks you for your positive review on Trustpilot.

We’re delighted to hear that our support team was able to meet your expectations, especially regarding the WHOIS issue.

Your message will be shared with Andrea, who will be very happy to read your kind words and appreciation.

We remain at your full disposal for any further questions or assistance by phone, ticket, live chat, or through our social media channels.

Thank you for your trust and for choosing OVHcloud.

Best regards,
Dieynaba K.

OVHcloud - Italy からの回答

2025年11月13日

Hello Giuseppe,

We greatly appreciate your 5-star review ⭐⭐⭐⭐⭐

Your feedback inspires us to continue delivering excellent service every day.

We are here to support you and your projects at every stage.

Best regards,
Homéfa S.

OVHcloud - Italy からの回答

2025年11月12日

Hello Keijo,

Thank you for taking the time to submit your feedback on Trustpilot, and we are pleased to read this feedback.

We are proud that you have found our customer support helpful and effective, especially when you have encountered complex situations.

We will pass on your thanks to Vitor and Andrea, who will be delighted to know that their help has been appreciated.

For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.

The entire OVHcloud support team thanks you for your trust and wishes you a great day.

Best wishes,
Your OVHcloud advisor
^LaiM

OVHcloud - Italy からの回答

2025年10月20日

Hello Alice vittoria,

Thank you for giving us your feedback via TrustPilot, and we are sorry for the inconvenience encountered.

OVHcloud strives to provide the best possible service and support to provide solutions.

So that I can check what happened and give you explanations or take action on the processing of your request, I invite you to reply to the request for information that I have just sent you to retrieve the identifier of your OVHcloud account (xx12345-ovh) or the contact email address of it.

If necessary this page could help you find the information:
https://help.ovhcloud.com/csm/it-account-log-in-ovhcloud-control-panel?id=kb_article_view&sysparm_article=KB0043033

Regards,

Maxime.R

OVHcloud - Italy からの回答

2025年9月10日

Hello Lucas=,

Thank you for these stars and this comment that will delight our teams.

At OVHcloud, we are committed to providing you with quality services and support.

All our teams thank you for your trust.

Best regards,
Homéfa S.

OVHcloud - Italy からの回答

2025年8月28日

Hello Maurizio,

We greatly appreciate your 5-star review ⭐⭐⭐⭐⭐

Your feedback inspires us to continue delivering excellent service every day.

We are here to support you and your projects.

Warm regards,
Homéfa S.

OVHcloud - Italy からの回答

2025年7月30日

Hello Roberto,

Thank you for taking the time to submit your feedback on Trustpilot and we sincerely regret this feedback.

We understand that the quality of our services is essential for you and we strive to offer you the best solutions at competitive prices.

We are currently one of the cheapest players on the market, while ensuring that we maintain a high level of quality.

OVHcloud is constantly improving its services and support, particularly to reduce the time it takes to process requests.

We also strive to cover the majority of common requests via our website and guides.

If you have any difficulties with these, our support teams are of course available by phone or ticket, via Livechat or social networks.

If you have a pending request, please enter your NIC handle by returning the private message I just sent you via TrustPilot. I can then relaunch the service concerned.

Best wishes,
Your OVHcloud advisor
^LaiM

OVHcloud - Italy からの回答

2025年7月18日 に更新

Hello Andrea,

Thank you for giving us your feedback via TrustPilot, and we are sorry for the inconvenience encountered.

OVHcloud strives to provide the best possible service and support to provide solutions.

So that I can check what happened and give you explanations or take action on the processing of your request, I invite you to reply to the request for information that I have just sent you to retrieve the identifier of your OVHcloud account (xx12345-ovh) or the contact email address of it.

If necessary this page could help you find the information:
https://help.ovhcloud.com/csm/it-account-log-in-ovhcloud-control-panel?id=kb_article_view&sysparm_article=KB0043033

EDIT : Thank you for the OVHcloud account information.

I was able to check the two tickets and for the first one which concerns your complaint, I confirm the information which was transmitted. Corporate accounts do not benefit from the right of withdrawal legally in European Union countries.

Regarding the second ticket and the hard disk change, my colleague had replied to you within the hour and was awaiting your reply to request an intervention in the data center and to obtain your written agreement to confirm the disk change to be made.

Regards,

Maxime.R

OVHcloud - Italy からの回答

2025年7月9日

Hello Lorenzo,

Thank you for your feedback, and we are delighted to hear that our support team has been able to help you successfully with your domain recovery.

We are proud to offer customized solutions to meet the specific needs of our customers and we are happy that the procedure recommended by our agent has been useful for you.

We continue to improve our processes to ensure a smooth and efficient user experience.

If you have any further questions or need further assistance, please do not hesitate to contact us by phone or ticket, via Live chat or social networks. We are here to help.

The entire OVHcloud support team would like to thank you for choosing OVHcloud, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM
-----

Ciao Lorenzo,

Ti ringraziamo per il feedback e siamo lieti di apprendere che il nostro team di supporto è stato in grado di aiutarti efficacemente nel recupero del tuo dominio.

Siamo orgogliosi di offrire soluzioni personalizzate per soddisfare le esigenze specifiche dei nostri clienti e siamo lieti che la procedura raccomandata dal nostro agente sia stata utile per voi.

Continuiamo a migliorare i nostri processi per garantire un'esperienza utente fluida ed efficiente.

Se avete ulteriori domande o bisogno di aiuto, non esitate a contattarci per telefono o tramite ticket, tramite Live chat o social network. Siamo qui per aiutarti.

Tutto il team di supporto OVHcloud ti ringrazia per la fiducia e ti augura un'ottima giornata.

Cordiali saluti,
Il tuo consulente OVHcloud.
^LaiM

Mi scusi per il mio "italiano", uso un traduttore.