Betsy is absolutely amazing. Her customer service has helped me so much, she also just helped me with renewing my subscription. Thanks Betsy!
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Betsy is absolutely amazing. Her customer service has helped me so much, she also just helped me with renewing my subscription. Thanks Betsy!
企業が回答しました
Customer service is fantastic! I struggle a lot with having to communicate via messages and emails and not being able to speak with a person on the phone, but the support is amazing! The lady helping... もっと見る
企業が回答しました
This has been the most beneficial thing to help me conceive TWICE. This has helped me track my hormones which has enabled me to pin point a hormonal issues that the drs and fertility specialist didn'... もっと見る
企業が回答しました
After 2 years of trying to conceive naturally then 2 failed rounds of IVF we had given up, last resort I was recommended Ovusense (I used the Ovucore) from a friend who conceived triplets using this... もっと見る
企業が回答しました
OvuSense is the only fertility tracking device that is clinically proven to work whatever is happening in your current cycle, and whatever your cycle type. It provides real-time cycle tracking, predicting, and then confirming ovulation with 99% accuracy, all with one simple measuring sensor that you wear overnight. Unlike other fertility and tracker apps, OvuSense can also help you monitor the effect of lifestyle changes and medications, improving your chances of getting pregnant. Combined with additional personalized fertility and health insights and expert support, that means OvuSense puts you in control.
viO HealthTech Limited, Unit 211, Basepoint Business Centre, 377-399 London Road, Camberley, Surrey, GU15 3HL, Surrey, 英国
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Got response real quick. She helped to fix the issue l have real quick.

OvuSense からの回答
I’ve just placed my order and so far I’m thrilled! I couldn’t find my confirmation email, I contacted the customer services and a lovely women called Jenny responded so quick and was super helpful. These guys couldn’t help you enough they’re brilliant. Hoping this works for me 🤞6 years trying!

OvuSense からの回答
I have found Ovusense a great product and the customer service has been fantastic. I have used Ovusense previously and fell pregnant after a few months. We have used it again recently and fell pregnant after a few months, unfortunately lost this baby but will use it again moving forward. The team have been really supportive and always happy to answer any queries.

OvuSense からの回答
Fantastic customer service from Macrine. Can not fault it. Love the product.

OvuSense からの回答
Love the product! Used it and fell pregnant in the first month of using. Sadly we lost that one but used it again to really understand my cycles much better. The support from customer service is brilliant. I spoke to Kate S who was so helpful and friendly, and knowledgeable. Couldn’t fault it overall.

OvuSense からの回答
The almost instant reply to my question to customer service was so helpful!

OvuSense からの回答
The sensor is super accurate you can rely on the data, customer service especially great.

OvuSense からの回答
I've had a very positive experience with Ovusense so far. I'm on cycle 3, the first was only half a cycle, the second was informative to use alongside of LH clear blue tests, and the third was tricky probably because I was taking letrozole. The support has been there and has even helped me identify a window of ovulation before it passed, which I'm really grateful for. Overall I feel satisfied with my purchase and will continue to use Ovusense alongside my other apps and test strips. The customer support has been consistently responsive and I'm grateful to have this team on our side.

OvuSense からの回答
I would give 10 stars if I could!
I spoke with Kate S in Customer Support who couldn’t have been more helpful - she was a pleasure to speak with. I had explained the issues I’d had with other fertility monitors and tests I used in the past and she took the time to explain how OvuSense was different and how it could help me to conceive.
I have PCOS so I used the OvuCore Sensor and in the first two cycles it helped me to understand that I was ovulating a lot later than I thought (Cycle day 20), so my husband and I were trying at the wrong time.
Low and behold I conceived on my 3rd cycle after previously trying to conceive for 4 years.
My advice would be don’t waste any money on ovulation strips or urine test kits! So glad I made the investment.

OvuSense からの回答
Keep a distance from Ovusense.!!! Waste of money. On their advertisement they promise, stressing on " live 24 advance ovulation prediction". But in reality, all the system does is giving you prediction of fertile window, not more. And thats what you get free of charge from many good fertility Apps. Another thing, they hide the real price. The package-price doesn't include any extra fees. It also states very clearly ONE TIME PAYMENT. on the front page. While the information about extra, regular fees is hiding in Terms and Conditions. They state they send information in email with order-confirmation, but they don't. So the whole system is a money-making system.
P.S. They wrote like an A4sheet-long answer on my review, with a very detailed process description. But it all doesn't change the point. As the customer, I don't care what the reason is. I bought their product BECAUSE I TRUSTED what their advertisement promised. And for the price that was clearly visible. So I don't care, why it's not possible to give what they promised. That's their problem, not mine

OvuSense からの回答
I used OvuSense religiously for 10 months. It “detected ovulation” 3 times, but each time this had to be removed as a false confirmation following no period or any signs of activity.
It took ages to download data every morning - often over 5 minutes.
I have PCOS and having 3 false confirmations just isn’t acceptable.
It’s expensive, demoralising and just a waste of time and money.
I honestly couldn’t recommend it any less.

OvuSense からの回答
I wont say that I like or dislike simply because I'm still new and using the device. I have pcos and that is the #1 reason why I bought it, to see if I am actually ovulating. I do have periods though they are irregular so im hoping this catches my ovulation, or at the very least let's me know I'm not ovulating. Then I can take steps to work on that. Like I said before I'm still new, and still getting the hang of the sensor.
I got it towards the end of my cycle, so I was only able to record the ending temperatures. However, I am now recording my first full cycle, so im waiting to see how it goes. When I first purchased the sensor I did so on the monthly basis, which is 39 a month. I was also upset because as soon as I purchased it, a note came up saying that if you have any samsung ultra or pluses that the device will not sync to it. I was so highly upset because that is actually what I have, a note ultra. There definitely needs to be a display at the very beginning of the site about what phones can or can't connect, you shouldn'thave to read through the FAQ just to find out. Of course you definitely should, but some people don't.
Now moving forward once I got the actual sensor, I was happily surprised that I actually could connect the device to my phone. I have the NFC feature, so im honestly not sure why it cant't or won't connect to some. However, it did to mines so im happy about that. Now when it comes to downloading the data yes it can take awhile. I've noticed that if I have my phone case on it can take up to 20 minutes to download. If I take my case off it can take between 5-10 minutes to download. So every morning I just have to take the case off to download. Which in my case is a minor inconvenience, compared to not being able to connect my sensor at all. So honestly I'm happy either way.
Again I'm still new to the device and learning the features, so this is just my review so far. Once I get atleast 5 or 6 cycles (or until I get pregnant) I will update my review and star usage on how I actually feel about this sensor. I'm still too new to go any further as I dont know what my cycles are like completely. Until then, later ladies and baby dust to us who are ttc ✨️💜✨️💜

OvuSense からの回答
I used this for 5 cycles it only detected 1 cycle at the beginning despite me wearing it every day. One cycle it detected an ovulation a day before my period which was clearly wrong. I found the device really hard to use each morning it would take 5 minutes to download the data the instructions made it sound like it should have been instant.
I can imagine for a lot of women the device would be helpful, but unfortunately it wasn’t for me.

OvuSense からの回答
I’m on my fourth cycle of using OvuCore although my first cycle was only about half the month because of when it arrived so on my third full cycle.
My first sensor broke after about 2.5 months and after a tedious customer service process I was sent a replacement.
The app has ‘confirmed’ ovulation on a day that is 2-3 days before my actual ovulation date every month so far and the predicted ovulation window has never been anywhere close yet. It’s useful for recording my BBT because my sleep is too disrupted for conventional methods but I can’t use it in isolation as an ovulation predictor or tracker because of how inaccurate it is.
I also have no idea how to access half of the services I’ve paid for with my subscription because I can’t find them anywhere on the app and there’s no online version of the member section.

OvuSense からの回答
After well over 8 years of struggles to conceive (I have Prolactinoma, PCOS and MTHFR) and the NHS giving up on me, the ultimatum that IVF was my only hope of becoming a mother. During my despair I found this amazing device which helped me figure out what was going on with my cycles, told me so much about my fertility, despite my challenges.
A chat with the Ovusense nurse, and a nutritionist later, I made some positive changes to my lifestyle, added the right supplements and because of Ovusense I knew exactly when I was going to ovulate. 3 months later *bam* pregnant. My first ever positive test, my son born 9 months later. Then 2 1/2 years later, added a daughter within 2 months of starting to try again.
Any issues I ever had were dealt with quickly and sensitively by the customer services team and or the Admin on the Facebook groups. The support I’ve received overall is incredible. My connectivity issues were with my phone and not actually the device. Once they were sorted, it was easy.
Thank you Ovusense Team, you helped me turn it all around, saved me from IVF and helped me fulfil my dream to become a Mum.

OvuSense からの回答
I have been trying to cancel my subscription for months but have been unable. I have been charged £60 for a service I didn't use! The customer service is awful.
The product is great but the cost associated with trying to stop the subscription is unreal!

OvuSense からの回答
Bought an OvuSense wearable bbt thermometer and it didn’t work. Wore it for days and no temp data went to my app. Managed to get a replacement sent, still the same issue. They don’t give refunds because it’s a “medical device”. It’s a bit of a con. To be honest, even if it worked- you have to take your phone case off- tap for 10 seconds- and wait for data to load. I had hoped it would be as quick as AirPods connecting. This was so expensive for it not to work and I’m really disappointed

OvuSense からの回答
I've been an os user since 2018 here we are in 2023 it helped me determine and get the medical help I need to conceive it showed low progesterone and higher than normal estrogen levels
it does take some getting use too an to understand your patter of temps rather than the overall number.
I've got pregnant 3 times using it sadly 3 mcs however 2023 and I'm now 18 weeks pregnant with my 4th rainbow 🌈 it predicts your window it doesn't and can't tell you exactly when you ovualte but once you have an idea on the pattern cover more bd and bd till its confirmed I used it alongside opks its been a god send in helping me figure out and understand my body I'm a late ovulator cd28 don't let anyone tell you you can't get pregnant after cd21 it's rubbish every women is different my journey with ovusense is now over ( maybe go back to using it as a prevention post partum) but for now thank you ovusencr for the support and experience and knowledge to help me figure out what was wrong I'll be welcoming my baby in Oct 2023! After years of ttc and infertility

OvuSense からの回答
I waited a while to leave this review because I wanted to give this product a fair go.
I have PCOS and have irregular cycles, and I do not get a flashing smile to show estrogen rises using clearblue urine test. This seemed like a good alternative.
The product is easy to use and comfortable to wear, but the app hasn't got the most intuitive interface.
I used it for 4 months and it did not predict my ovulation accurately (when I had a positive LH test). In another case it told me I had ovulated a few days in the past (not useful when trying to plan intercourse around LH surges!) rather than predicting it after a 3 day consecutive temperature increase like is suggested.
The product added confusion to my fertility journey, and I desisted using it all together after 4 months of failing to detect or predict my cycle, even though it is marketed at women with PCOS.

OvuSense からの回答
I got pregnant on cycle#2 while taking Provera and Clomid. I couldn’t believe that I was ovulating on day 50 of my cycle (I have PCOS)!
I hope my review of my experience can give hope and help someone. Miracles exist. I am and stopped birth control pills in September.
I had fake LH peaks with test strips and digital smiley face ovulation predictor earlier on in my cycle. So if I had believed them and had been using only them, I wouldn’t be pregnant now! I am so grateful for my OvuSense. Take it from me, buying OvuSense is the best thing you can do for your TTC journey!

OvuSense からの回答
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