We received an incorrect size case. While the quality looked good the size was incorrect. Needed a case for iPhone XS and received XSM. We emailed back requesting instructions on how to return it to e... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
I haven’t carried a wallet in 2 years now. Recently needed to start carrying more cards so needed an upgrade from just magnetic 3 card I’d been using. Bought the OXA leather 5 card wallet and case f... もっと見る
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Beautiful case, very functional. Way better than the competition one which advertises all over social media. Their magnet doesn’t hold the iPhone 13 max. I returned theirs and luckily found the OXA we... もっと見る
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Delivery here in Singapore took longer than expected, but thus was not Oxa’s fault. Recommend a more reliable shipper. I love the product but suggest the tab holding the phone case in the closed posit... もっと見る
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企業情報
当該企業による記述
Handmade leather accessories for Apple and Samsung products.
連絡先
420 KULLER ROAD, FLOOR 2, 07011, Clifton, 米国
- 8888591168
- contact@oxaleather.com
- oxaleather.com
3.6
まあまあ
346件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The case was very nice
The case was very nice, but my spouse didn’t like that it had less pockets for cards then the other case. Returned for full refund very easily because of their prompt and friendly customer service.
2022年6月21日
自発的なレビュー
Oxa Leather からの回答
Hello,
Thank you so much for your great review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
We are so happy that you like our products.
Please let us know if there is anything we can do to improve them in the future.
Cheers,
Ramona
OXA Leather
You need to order from OXA…
I cannot say enough good things about this company or the people it employs. I had recently changed phones, and in my haste of ordering a new leather fold case, and I placed my old phone model in the order. I received a response almost immediately from William who informed me it may be difficult to get my original request of color, and asked if I would rather wait for the materials to come in or was there something they could do to assist me. Such immediate courtesy is rare in customer service these days and very much appreciated. I was able to get my original choice just as quickly and was extremely pleased with it, but when I put my phone in I found that it didn’t fit just right, and when I emailed the company, William responded again immediately. I found out that I had made a mistake while ordering, so I decided to order another case in the correct size, and once again, William reached out to offer further assistance. I could not be happier with the quality of product and especially the quality of service and people involved in this company. They have a customer for life in me.
2022年6月21日
自発的なレビュー
Oxa Leather からの回答
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thanks again for the review and for being such a great customer.
Cheers,
William
OXA Leather Customer Care
Oxa Leather からの回答
Thank you so much for your review and support. We are happy we could match your expectations
Best,
William
Excellent service
Excellent service. Helpful and got the job done immediately. I highly recommend.
2022年6月14日
自発的なレビュー
Oxa Leather からの回答
We are so glad you liked our service. Thank you for your kind words
Exactly as expected
Solid quality product. Shipped and arrived quickly. Appears exactly as it does in the photos. Fits the airpods very well.
2022年6月9日
Oxa Leather からの回答
We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words.
Cheers,
William
OXA Leather Customer Care
You don't make the case that fits a…
You don't make the case that fits a Samsung s21 5g fe. You sent what you did have. That said the refund was quick.
2022年6月6日
Oxa Leather からの回答
Good evening Stevan,
We are sorry for any inconvenience. If we did not issue a refund please accept our sincere apologies.
We don't have phone case for Samsung s21 5g fe. We only sell the products listed in our website:
GALAXY S22 SERIES
Samsung Galaxy S22
Samsung Galaxy S22 Plus
Samsung S22 Ultra
GALAXY S21 SERIES
Samsung Galaxy S21
Samsung Galaxy S21 Plus
Samsung Galaxy s21 Ultra
GALAXY NOTE 20 SERIES
Samsung Galaxy Note20
Samsung Galaxy Note20 Ultra
Phone: +1 888 859 1168
Email: contact@oxaleather.com
Website: www.oxaleather.com
Cheers,
William
OXA Leather Customer Care
Quality and very reasonable price
2022年6月5日
Oxa Leather からの回答
Thank you for sharing your review with us and the community.
Cheers,
William
OXA Leather Customer Care
The product is well made and attractive…well made
The product is well made and attractive and came on time!
2022年5月31日
Oxa Leather からの回答
Thank you for sharing your review with us and the community.
Cheers,
William
OXA Leather Customer Care
William at OXA Leather was excellent
William at OXA Leather was excellent. I ordered the wrong case for a new Samsung Galaxy S22 Ultra. They received my return and reshipped the correct one. I also ordered the glass protector and cracked it when installing. He was kind enough to offer a discount code to order a new one. The magnet is strong and my wife loves it to remove the phone to take pictures.
2022年5月31日
自発的なレビュー
Oxa Leather からの回答
We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words.
Cheers,
William
OXA Leather Customer Care
I love my new Oxa Leather phone cover
I love my new Oxa Leather phone cover! The leather is really nice quality. I bought the pink and it’s absolutely beautiful. I love having all my credit cards together with my phone.
2022年5月30日
Oxa Leather からの回答
Thank you very much for such a great review! We work really hard to offer the best products, so we are happy to see this reflected on your last purchase. We are so grateful for your kind words.
Cheers,
William
OXA Leather Customer Care
Oxa Leather からの回答
Thank you for sharing your review with us and the community.
Cheers,
William
OXA Leather Customer Care
Wanted a high quality iphone 12 pro max…
Wanted a high quality iphone 12 pro max wallet case....after two days of trying to find one I bought the Oxa leather in black. holds six cards and bills. Magnet is strong and you can take off the phone to wirelessly charge it. Appears to be high quality. Not disappointed.
2022年5月29日
自発的なレビュー
Oxa Leather からの回答
We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words.
Cheers,
William
OXA Leather Customer Care
Extremely satisfied. Would buy from Oxa again.
I have been extremely satisfied with my iPhone case. Plenty of room for credit cards, and the build quality of the leather is great. Also, the communication with Oxa was very good.
2022年5月27日
Oxa Leather からの回答
We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words.
Cheers,
William
OXA Leather Customer Care
Nice leather and the stitching is great.
2022年5月26日
Oxa Leather からの回答
We’re so glad you had a good experience. Thank you for your feedback
Cheers,
William
OXA Leather Customer Care
I was expecting a leather case and not…
I was expecting a leather case and not a suede case. I searched for return instructions that should I have had easily available and I do not see them. I will happily change my rating to a 5 as the quality of the product appears to be a 5 but the item was not what I ordered. I ordered leather not suede leather
2022年5月25日
Oxa Leather からの回答
Good days Nancy,
Our products are full-grain genuine cowhide leather. But understandable we are not able to use leather every part of the product. We are sorry for the inconvenience. We will reach you via email meanwhile please feel free to contact us anytime:
Phone: +1 888 859 1168
Email: contact@oxaleather.com
Website: www.oxaleather.com
Kind Regards,
William
OXA Leather Customer Care
Oxa Leather からの回答
We’re so glad you had a good experience. Thank you for your feedback
Cheers,
William
OXA Leather Customer Care
Oxa Leather からの回答
Thank you for sharing your review with us and the community.
Cheers,
William
OXA Leather Customer Care
William took very good care of me
William took very good care of me. I mistakenly ordered the wrong case twice, totally on me. Once I finally got it right on my end, OXA discounted me on the new one as well and issued a partial credit on the incorrect one ordered too. I would highly recommend them
2022年5月23日
自発的なレビュー
Oxa Leather からの回答
We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words.
Cheers,
William
OXA Leather Customer Care
The leather case/cover seems to be well…
The leather case/cover seems to be well constructed. However, some of the openings for plugs and buttons had to be enlarged.
2022年5月22日
Oxa Leather からの回答
Thank you for your review. Please accept our apologies for this. We are sorry we couldn’t give you a 5 Star experience. But we believe we can make it right for you. We will reach you via email meanwhile please feel free to contact us anytime:
Phone: +18888591168
Email: contact@oxaleather.com
Website: www.oxaleather.com
Cheers,
William
OXA Leather Customer Care
Nice case but returned because phone…
Nice case but returned because phone volume buttons wouldn’t work with case on
2022年5月17日
Oxa Leather からの回答
Good afternoon Judith,
Please accept our sincere apologies for this. We are sorry for the inconvenience. Please let us know how can we do this right for you
Phone: +1 888 859 1168
Email: contact@oxaleather.com
Website: www.oxaleather.com
Cheers,
William
OXA Leather Customer Care
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