Ozgoodsdepot レビュー 7

DO NOT ORDER FROM THIS COMPANY.

They are happy to take your money and not deliver the order in full. Then they will offer you 3 options. Option 1 is to choose another product, option 2 is a refund processed promptly and option 3 is wait for the items on back order with no actual delivery time frame and after not advising you in the first place that the item is on back order).

Half the order was not delivered due to being on "back order", I was never advised these items were on back order and was only advised when I questioned why they weren't delivered along with the other half of the order.

* 6/04/2026 - Order placed with Oz Goods Depot for 2 x mattresses and 2 x bed frames. Money paid in full.

* Tracking information was provided for both mattresses and bed frames with Hunter Express as the carrier.

* 20/04/2026 - 2 x mattresses were delivered but no bed frames. Contacted Oz Goods Depot to be told they would investigate where the frames were. I then contacted Hunter Express the freight carrier who advised they only received consignment details for 2 x mattresses and the bed frames may be with another delivery carrier.I passed this information along to Oz Goods Depot for a second tracking number to be provided. I was advised there was only one tracking number for all 4 items ordered.

* 21/04/2026 - Received an email stating the bedframes were actually on back order and they gave me some options with refund being one of those options. I immediately requested a refund for the undelivered items due to the fact it was never stated when ordering that these items were not in stock, however they still took the funds and did not notify me the items were unavailable until I questioned why the items were not delivered with the mattresses. Upon investigating the company further, they have a terrible history of taking money for items that are not in stock and NOT issuing promised refunds for unavailable/undelivered items.

* 22/04/2026 - Emailed Oz Goods Depots again after no response to refund email.

* 23/04/2026 - Emailed Oz Goods Depots again after no response to refund email. Have advised them that bank dispute has been sent. I have now also reported them to ACCC and will continue to leave reviews on every site possible.

I ended up ordering frames via Bunnings marketplace. Order placed 22/04/2026, order arrived today with no dramas from Bunnings.

I will never shop with OZ Good Depot again. Such a dodgy business.

Placed an order for a very heavy mat for caravanning. The item did arrive but way too late for my trip so I had to buy one in the interim to use. The return policy makes me think it's not worth the hassle as I need to pay the costs of return (which I expected) but it is an extremely heavy item, and then on top of that there is a re-stocking fee based on weight and dimensions!! Basically, it is not worth the hassle so I'll keep it. Won't be using Oz Goods Depot again.

Don’t do it!!
The good reviews are all fake
Like the other bad reviews they lied to us saying it was on back order (garden shed)
Then they stop responding and the shed never arrived.
Scammers

I ordered 2 chairs and only received 1 chair. No reason given until I queried it. Money refunded.
Prior to the above order, I had ordered 2 chairs and never received them until I queried why I hadn't received them and was told they weren't in stock. My money was refunded. Oz Goods Depot need to take a look at what they're doing, otherwise they are going to be soon out of business. I won't purchase from them again.

BE AWARE as there own 3 headline items as stated on their Facebook Page is incorrect
📦 Fast Shipping from Melbourne
💎 Rated 4.7/5 by 500+ Verified Buyers
🔒 Secure Checkout & Easy Returns

You can find the 4.7/5 by 500+ verified buyers on their website which is a link to a page on their own website and if you have a look at these reviews on multiple pages you will see the same people's names providing different reviews saying different stuff but all under each other?????? When completing the review it says it will verify the review, when I completed it did verify my email, but surprise surprise my review has not been published!!

I guess I learn from companies like theirs's and should have looked more in depth about the external platform reviews that people leave on the company that are averaging a 1-2 star, rather than the fudged reviews that you state on website and Facebook page.

Be aware that "FAST" delivery is not fast at all and due to "EXTREMELY SLOW" as they justify 7 days for delivery from Melbourne to the Gold Coast as fast.

Also not one ounce of personal care or understanding was accepted about the "SLOW" delivery which they consider fast. They need to clearly state that 7 days is fast. Due to their "fast" delivery I went on holidays before it arrived 10 days after ordering, therefore by the time I returned it fell outside their 14 days return for change of mind, only because of your "SLOW DELIVERY".

Quote from them directly "We do not accept threats, including threats to publish misleading or defamatory statements. Our reviews are genuine, independently submitted, and not controlled or manipulated by our business.

Any suggestion otherwise is incorrect. Should false or defamatory information be knowingly published or distributed, we reserve all rights to seek legal advice and pursue appropriate action."

Nothing on here is incorrect and clearly their own website reviews of 4.7/5 by 500, that appear verified do not state the person's email address and with multiple reviews on multiple pages by the same name is not so genuine.

On January 17 2026, I purchased a piece of furniture from this site. It was an item that I’ve searched high and low for and it must be out of production. This site (which I’d never heard of), popped up on the search offering the item for sale. I did feel a little unsafe but alas, I took the risk as they offered PayPal.

January 22 2026 and 5 days later. Having heard nothing from them without any update, I contacted them asking if my item has been shipped, and if not, when could I please expect it to.

I received the usual robot auto reply thanking me for
My message.

A few days later, they responded out of stock and happy to provide a refund. I responded with acceptance.

On 27 January 2026, they wrote in saying that:

“We have received and acknowledged your request for a full refund.
The refund will be processed shortly, and you will receive a separate email confirmation once it is complete. Please note that it typically takes 2–5 business days for the funds to appear in your account, depending on your bank.”

I wrote back asking what sort of time frame I can expect with the word “shortly”. I received an auto reply telling me they will reply in 2 or more days!

28 January 2026. All messages and a refund is still missing.

29 - I will head to PayPal and go through the contrived steps to launch a refund case.

All in all, this site is very suspicious. It offers very cheap prices way below anyone else. I suspect that they do not have stock of most items (if the site is legitimate).

It concerns me that the site may be a scam as they do not provide an address on their phone number continually goes to a mailbox.

Their is a possibility that they are selling items that they do not have, take people’s money, bank on many not going through a refund process and keep the funds, and possibly refund payments to people like me who endure, although I am yet to see any evidence of this apparent refund.

My highest recommendation would be to steer clear of this site all together.

This company is a scam. do not buy from them