Excellent price. Quick delivery. I ordered a Pro-Z Tango 200 kayak. The only issue was that they didn't have the colour that I ordered but Conor came back to me within 15 mins of my order and ex... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy transaction, quick delivery with good communication throughout. I bought the Beachbox shower for surf trips and camping. Great piece of kit. Will definitely use Paddle Outlet again!
I was surprised when I saw this shop has yak attack products in stock. I bought black pack in orange color. Very happy with the service. Previously I ordered couple yak attack items from USA but then... もっと見る
Excellent customer service from Paddle Outlet. We had delivery of our Tango 300 Family pack within 48 hours. Very quick and easy to inflate, robust, very good quality and easy to fit seats which are... もっと見る
企業が回答しました
企業情報
当該企業による記述
We specialise in selling premium paddle sports equipment within the UK and the EU.
連絡先
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, 英国
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4.9
優良
241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Board arrived on time and as described
Board arrived on time and as described. Well made with excellent instructions and everything you need. Excellent paddleboard, we’re getting busy on the Dorset coastline!! Highly recommend
2024年7月19日
Excellent service
2024年7月8日
Great product
Very quick delivery took less then 48 hrs .Great product easy to pump up and felt very safe in the sea . Great price aswell.
2024年6月24日
Shipped to the US
I am in the US. The kayak I wanted was no longer available over here I purchased from paddle outlet and couldn’t be more pleased with the help they provided while my kayak was stuck in customs (Fed Ex issues). Getting the kayak to the US was quick, without the delay in customs, I would have had the kayak in the 5 days they stated it would take. Paddle outlet was fast to answer any emails and inquiry’s. Great company to work with.
2024年6月14日
Paddle Outlet からの回答
Happy to be of assistance and pleased we could get everything sorted out for you.
Would recommend this company
I was afraid to order from a company in a different country. But glad I did. Just got the kayak chair I ordered. Came in faster than the kayak, lol. I was also informed every step of the way on the location of package. Thanks 👍👍
2024年7月2日
Paddle Outlet からの回答
We pride ourselves on being able to ship to many different countries outside of the UK. Pleased you were happy with the service
Good overall experience
Good service, fast responses to emails and trouble-free delivery to germany. THANKS
2024年6月19日
Paddle Outlet made a mess...
I ordered a seat for a kayak fully aware that I will have to pay import customs. As usual, I put in my working address for shipping, and personal address for payment. Unfortunatelly, Paddle Outlet made a mess of that, so DHL charged import customs to my company! That made a hole lot of problems for the company. Finally, we managed to transfer that bill to me, but in the procces expenses literally doubled. I grossely overpaid that seat thanks to this store. Never again...
2024年6月10日
Paddle Outlet からの回答
Hi Tihomir,
We at Paddle Outlet feel that this is a harsh review of our services.
Shipping to Europe is much more complicated than it used to be and we are proud of the level of service we provide our European customers.
That said, the Billing Address on an order is most often used for payment verification to prevent fraudulent orders. The Shipping Address is used to arrange delivery of the items. In future it may be worth contacting the retailer at the time in order to make sure something like you've experienced doesn't happen again.
It is however worth noting, that we do not have any control over Importation Taxes, we used the Delivery Address as given to us and apparently the courier has charged you incorrectly. However we cannot confirm this is the case as at no point in the process did you contact us to see if we could help at all.
At Paddle Outlet we have strong working relationships with the couriers we use and it is possible that we may have been of some assistance. Which is why I do not believe a 1* review is a reflection of our business or services, we have shipped a great product, as ordered when requested and the courier has charged you based on the Delivery Address provided, you have decided that this is our fault and yet not given us a opportunity to assist you.
As such we would appreciate it if you would consider amending your review?
Regards
Conor
Nice store
I liked - interesting and wide assortment for Yakattack.
And prices were fine too.
I had some questions and response were received fast and it was quite personal.
Additionally - store is making good promotions which made me place a final order. Recommended store.
2024年5月30日
Paddle Outlet からの回答
Pleased you're happy with our service
A problem occurred with the inflatable…
A problem occurred with the inflatable kayak I purchased, Paddle Outlet sent a replacement cover within 2 days. Amazing service. Thanks.
2024年5月30日
Great service,quick delivery
Great service,quick delivery. Happy customer-sup pump working great!!!👍
2024年5月11日
Good Shipping from EU Warehouse
2024年5月1日
Paddle Outlet からの回答
Good to hear that you're happy with your products
They gave me a refund for an item that…
They gave me a refund for an item that was defective and they could not replace it. It was done promptly.
2024年4月23日
Paddle Outlet からの回答
Sorry that you had a issue with your item on this correct, I'm pleased you were still happy with the service you received
Ordered blackfoot angler 130
Ordered the blackfoot angler 130 and it was shipped to the Netherlands quite rapidly and without issues. There was a YakAttack fishing crate freebie offer on, but unfortunately it wasn’t available outside the Uk, but they gave me a 5% discount on the kayak instead.
2024年5月1日
自発的なレビュー
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