Paint is a little on the expensive side, but you get what you pay for. Website beautifully designed and easy to choose the wonderful collection of wall and wood coverings. Amazing service and packagi... もっと見る
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I saw their gorgeous colour palette in a magazine. Then ordered their colour scheme / booklet, which is completely free (not paying the postage either). Received in two days, fantastic service. I love... もっと見る
Bought a fan deck which was very disappointing and didn't cover a lot of the P&P range. Emailed two customer service addresses to request a return. Didn't get a reply from either. Yes the paint is goo... もっと見る
企業が回答しました
Details online clear and informative. Colour details very good which made it easier for me to match the different colours. Our decorator said the paint was exceptional as it went on so smoothly... もっと見る
企業が回答しました
企業情報
当該企業による記述
We offer a refined palette of 180 unique paint colours in five superlative finishes, all of which are manufactured to exceptionally high standards in the UK.
連絡先
SW3 3NT, London, 英国
- paintandpaperlibrary.com
4.6
優良
646件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Paint & Paper Library からの回答
Dear Lisa,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of choosing Paint and Paper Library Wallpaper, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of high quality wallpapers.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
The best paint ever.
Since I tried Paint and Paper Library paints in one of my room, I just do not wish to use any other brand. The decorators love the paint too due to its low VOC and due to owning an older home, I need to use the best of breathable paints.
PPL paint neutrals are beautiful, the finishes are beautiful and undertones are subtle and amazing
I strongly recommend this brand if you want to be respectful of the environment and of your health too.
I can honestly say I am addicted
Thank you for making such high quality, beautiful eco paint.
2025年10月16日
Paint & Paper Library からの回答
Dear Madeleine,
Thank you for sharing your positive experience of using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.
We really appreciate your lovely comments and hope that you continue to enjoy using our products.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Great coverage and wonderful range of colours
Great coverage and wonderful range of colours. Very easy to order. Paints are well packaged.
2025年10月13日
Paint & Paper Library からの回答
Dear Hugo,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints and bespoke colour range.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
I am an absolute convert! This paint is amazing.
I bought this paint after enquiring about the make of paint in a historic house I happened to stay in. It is a real game changer because it is so rich and creamy and the colours are so intense. I bought large tins because I have always needed large tins for the rooms in question but the paint is so rich, it covered in a one coat, with a bit of touching up here and there. I love the colours, I thought it might be ridiculously expensive but it is actually slightly less that F&B (and a better consistency).
2025年10月12日
Paint & Paper Library からの回答
Dear Fiona,
Thank you for sharing your positive experience of using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.
We really appreciate your lovely comments and hope that you continue to enjoy using our products.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Paint & Paper Library からの回答
Dear Susanna,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as the ease of online ordering and our fast and reliable delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
The testers never arrived and nobody is…
The testers never arrived and nobody is getting back to me!!!
2025年10月11日
Paint & Paper Library からの回答
Dear Amy,
Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Sample Pots nor a prompt response.
I have arranged for a replacement order to be sent as a priority and you should receive these in the next couple of days.
Thank you again for sharing your feedback with us and my apologies for the inconvenience this has caused.
The Paint and Paper Library Team
Beautifully packaged and fast delivery
ordered a sample and it was delivered next day - beautifully boxed and packaged with a complimentary brush too. Love their colour palette.
2025年8月27日
Paint & Paper Library からの回答
Dear Charlotte,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Paint & Paper Library からの回答
Dear Gemma,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints and wallpaper as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Worth the price
I have spend so much money on cheaper paints - I wish I started with this from the get go. This paint is beautiful even after only one coat !
Love the colour, I will be a loyal customer for many years to come
2025年10月8日
Paint & Paper Library からの回答
Dear Kaylee,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
My only issue is the waste
My only issue is the waste - time, lids, paint , packaging and postage. It would be far more environmentally friendly if we had the option of paper samples, as Crown paints have now perfected - they use actual paint, so are true to colour. However Paint & Paper Library , as always , provided an efficient service. Test pots were sent with a paintbrush too - a really helpful addition.
2025年10月7日
Paint & Paper Library からの回答
Dear Ann,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
We do have the thumbnail paper samples as part of our Colour Card offering, these are not available on an individual basis.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
quick and professional service
2025年10月5日
Paint & Paper Library からの回答
Dear Suzy,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Packaging is very nice
Packaging is very nice, colour palettes are beautiful, could do with more green options - but that is personal preference. Sample had a good coverage, well mixed, reasonable match to palette.
2025年10月3日
Paint & Paper Library からの回答
Dear Eric,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card and Sample Pot offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Paint & Paper Library からの回答
Dear Natalie,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
I ordered two sets of match pots to…
I ordered two sets of match pots to redo the guest bedroom, the first although looked good with the curtain material was a very different blue so sent for another two colours which are fabulous. My decorator did the work for me and the feature Spruce wall looks amazing and the paint gas covered previous damp patches and defects and looks wonderful
2025年9月1日
Paint & Paper Library からの回答
Dear Janet,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paint colours.
Thank you again for sharing your feedback with us and we are delighted you found your perfect colour.
The Paint and Paper Library Team
Paint & Paper Library からの回答
Dear Debbie,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Lovely paint charts that arrived well…
Lovely paint charts that arrived well presented and quickly. Very good quality paint with a lovely surface finish.
Thank you.
2025年9月9日
Paint & Paper Library からの回答
Dear Jane,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Architectural colour changes
I used architectural colours 20 years ago and wanted to refresh with same colours. I wasted several days ordering and reordering sample pots and couldn't get the colours right- I was completely stumped. I discussed with trade supplier. he couldn't account for it either. I spent a fortune on samples.I eventually worked out the problem- but was not helped by the 'helpline' at Little Green. When LG bought this brand, they reformulated the shades going from 4 colours to 5 in the spectrum. This is not explained on the website or by the person on the phone. I am very disappointed with this. The architectural colour scheme that others have now copied was a unique thing for this brand. So Clay 2 is no longer Clay 2 but something else- not sure what- the company were not able to say whether they had simply added a shade but I think not based on my experience. So beware if trying to reproduce a colour scheme. Paint was fine to use. I have not been able to achieve the same colour scheme as before sadly- a lesser result.
2025年9月22日
Paint & Paper Library からの回答
Dear Rosalind,
Thank you for taking the time to leave this review.
We are sorry to hear of your disappointment about the challenges you faced matching your previous colour scheme from 20 years ago.
Paint and Paper Library was bought out some years ago by The Little Greene Paint Company and in our quest, as a leading high quality paint manufacturer, to constantly improve our paint formulations and colour palette for this high-end brand, we have consciously made changes to update our contemporary offering.
We appreciate you sharing your experience.
The Paint and Paper Library Team
Gloriously amazing paint!!
I had never heard of P&PL before visiting Brewers Decorating Centre and I'm so glad I discovered them. Their paints have to be THE best I have ever used. 1 coat is all it ever takes, the colours are just beautiful and quality if second to none. Will be recommending their paint to all of my clients
2025年9月22日
Paint & Paper Library からの回答
Dear Joanne,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Great service, great product
2025年9月21日
Paint & Paper Library からの回答
Dear Olivia,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
We’ve used Paint & Paper Library paint…
We’ve used Paint & Paper Library paint before and once again this paint didn’t disappoint. Went on so smoothly and covered well in two coats, so happy with colour and quality.
2025年9月20日
Paint & Paper Library からの回答
Dear Jenny,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
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