Pajamashere レビュー 

64
•
TrustScore 5段階評価の1.5

1.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I ordered pajamas for my tennis team. They took forever to arrive. The quality is terrible. paper thin, the pajamas cost $40 per set and they looked more like $10. horrible. Do not order from th... もっと見る

企業が回答しました

5つ星のうち1の評価

Do not buy from them!! Where do I start?? The sizing is not accurate to the size chart, the fit runs small. The fabric is so thin and flimsy it is see thru, the stitching isn’t straight and the ov... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service and extra fast delivery - love the pajamas! Ordered and then realized they might be late for the event, when contacted they expedited the delivery and I received it in extra fast time! L... もっと見る

5つ星のうち1の評価

Ordered a week ago and no correspondence received about shipping status. Customer support not responding to emails. Seeing now how many people got scammed from this company, it looks like I am their... もっと見る


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1.7

ひどい

TrustScore 5段階評価の1.5

64件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 23%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.7

すべてのレビュー

(64)

過去12か月のレビュー数: 45件

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5つ星のうち1の評価

SCAM! HORRIBLE QUALITY

SCAM!- I ordered 6 pairs of pajamas for my daughter and her friends for her birthday spending more than $280 for the sets and when they came I was so dissapointed. Very Cheap material, very blurry print, horrible quality and the sizing was totally off. When I emailed customer service, they basically argued with me and requested that I keep the pajamas for a small refund. DO NOT order from this company! I wish I would have read the reviews before purchasing.

2025年11月19日
自発的なレビュー
5つ星のうち1の評価

Sooo disappointing

When I ordered, I had no idea that the AZ company, as listed on their website, has items coming directly from China per the tracking of the shipment. It took nearly 3 wks for the pajamas (a bday gift for my daughter) to be "delivered". I use quotation marks because the package was thrown over a construction fence around the building & marked as delivered. The door to the apartment package area was about ten feet away. Since my daughter did not climb the fence in a timely fashion, the package disappeared. Jennifer, the Customer Service rep, told me I should pull video surveillance and get written proof of not receiving the item. WHAT?? The 100+ year old apt building does not have video surveillance. In a nutshell, do not order from this company.

2025年11月10日
自発的なレビュー
5つ星のうち1の評価

I ordered why I thought was good…

I ordered why I thought was good quality satin fabric for $50 and with shipping was $64 but what I received looked like a cheap shower curtain and terrible quality . When I tried to return it , it was going to cost $45 to ship back. YES I SAID $45. Do not order from here!

2025年10月30日
自発的なレビュー
5つ星のうち1の評価

Beware of SCAM company

I ordered what was advertised as a high-quality satin pajama set for nearly $50, plus extra for shipping. What arrived was a cheap, scratchy nylon imitation that feels like parachute fabric, nothing like satin or the photos shown. The sizing is way off (a “Large” fits more like a 3XL), and the seller started bartering refund offers of 8%, then 13%, then 20% instead of taking accountability. They refuse to pay for return shipping, which costs over $60 USPS back to China, without guarantee it would even get there in the 30day period they say it has to from day it was received, after I already lost a week trying to talk to them when they o to reply at 2am when I’m asleep. Communication is truly terrible. They also in addition to replying once overnight reply with scripted excuses. This is a classic bait-and-switch scam with fake photos and false descriptions. Do not buy from them. Total SCAM.

2025年11月4日
自発的なレビュー
5つ星のうち1の評価

Ordered pajamas and they shipped after…

Ordered pajamas and they shipped after time promised. When they finally arrived the material was not what expected. Emailed to return and they will not process. Won’t give me the location to ship etc. horrible customer service and horrible product t

2025年8月24日
自発的なレビュー
5つ星のうち1の評価

I purchased a pair of pajamas recently…

I purchased a pair of pajamas recently and the quality is literally garbage! It’s something you would expect to buy for (maybe) $10 on Temu (I don’t buy from Temu but I have seen the “quality” of their clothing from other people who have purchased items.

The worst part is that they charged almost $50 for these pjs. You are better off buying pjs from a thrift store or from Walmart.

Don’t waste your money! You have been warned! I do not recommend these horrible pjs!

2025年9月11日
自発的なレビュー
5つ星のうち1の評価

Very cheap material and blurry print

Very cheap material and blurry print. Also, the website states you can cancel the purchase prior to shipment, however I emailed them prior to the item being shipped, they shipped out the item, THEN replied to my email. So many better pajama brands out there.

2025年9月16日
自発的なレビュー
5つ星のうち1の評価

This website is an absolute SCAM

This website is an absolute SCAM! I purchased two sets, they came and were completely blurry prints. I tried to initiate a return, I was required to send photos of the product which I obliged. It took another round of emails to get them to agree to send me return instructions, when I was told I needed to cover shipping back to China and that I would be fully responsible to cover shipping costs for. Their website clearly states that costs are around $7-10 to return items, well my USPS isn't so cheap to ship from the US to China. This website and their policies are SCAM SCAM SCAM. DO NOT BUY FROM HERE.

2025年9月14日
自発的なレビュー
5つ星のうち1の評価

Extremely low quality! Do not buy

The pajamas took 3 weeks to be delivered and are the worst quality I could’ve imagined. Extremely cheap “silk” and blurry prints that look nothing like the pictures advertised. 100% not worth the money.

I will be returning them, however I now read that returns are a major pain. Lesson learned to buy from a legit company not this Chinese junk.

2025年8月8日
自発的なレビュー
5つ星のうち1の評価

AVOID

Show you pictures of beautiful pjs that look fully cotton on the pictures then send you cheap fake silk blurred printed sets I would avoid!!!

2025年7月14日
自発的なレビュー
Pajamashere ロゴ

Pajamashere からの回答

We sincerely apologize for the unpleasant shopping experience you encountered—this is certainly not the standard we aim to provide, and we want to make things right for you.

To better address your concern, could we first confirm: is this regarding Order No. PS00066015, which was successfully delivered on July 22, 2025? As we checked, the 3 sets you purchased are satin pajamas; both the product name and detailed description of the items clearly note that the fabric is satin.

We understand if satin wasn’t the material you expected. If you prefer cotton or linen pajamas instead, our team would be happy to share personalized recommendations (including links to our top-rated cotton/linen styles) to help you find options that fit your needs. Please let us know how you’d like to proceed, and we’ll assist promptly.

5つ星のうち1の評価

Scam

Scam. Tried calling number for two days. It rang and rang then hung up. Sent email to support and got a generic answer. Stated I had a large order, I ordered two pajama sets.

2025年8月21日
自発的なレビュー
Pajamashere ロゴ

Pajamashere からの回答

Your order was placed on August 18, 2025. On August 21, 2025, you contacted our customer service email address and requested to cancel your order due to slow delivery. We immediately responded with an email attempting to retain you. The order contained two items, but for a small business like ours, even just one order is a tremendous support. Our customer service representative may have been a bit exaggerated to express it, but we sincerely hope you can keep your order. The pajamas are custom-made by hand based on the order date, and the order processing needs to take 1-7 business days before shipment, but the high quality is definitely worth the wait. We understand that you still wish to cancel your order, and the order has been cancelled as you requested.

5つ星のうち1の評価

These people are art thieves

These people are art thieves!. They ruin people's livelihood! They stole my Niece's artwork she's worked on for years! Don't buy from these people! They should be ASHAMED! KARMA baby.

2025年8月16日
自発的なレビュー
Pajamashere ロゴ

Pajamashere からの回答

In the event of any concerns about a possible violation of intellectual property rights, we have a complaint handling process, you can visit by https://www.pajamashere.com/pages/copyright-statement. Our company has about 10 fashion designers, and the designs on the website are all designed by designers or provided by the suppliers. It is possible that the supplier provided us infringing designs, please send us an identifying with specificity the picture rights alleged to be violated, together with verified design ownership, and please send an email to the after-sales service email address support@pajamashere.com.

5つ星のうち5の評価

Great service and extra fast delivery

Great service and extra fast delivery - love the pajamas! Ordered and then realized they might be late for the event, when contacted they expedited the delivery and I received it in extra fast time! Lots of people comment that it’s not in Phoenix, it’s in China - well of course it is, just like all of these companies who claim a more local physical location. As long as you know this it’s fine - almost everything we buy these days comes out of china somewhere so you’re being naive if you think otherwise.

2025年8月12日
自発的なレビュー
5つ星のうち1の評価

Sent wrong order and they would not correct their mistake

I placed an order and was sent the wrong item. I emailed the company and they requested I send them pictures of what I received and the product skus which I was happy to do. They emailed me back stating that they had made a mistake at their warehouse and had sent me the wrong item. I requested that they send me the correct order and that I would be happy to return the wrong item if they could provide me a postage paid envelope. They offered a 14% discount if I kept the wrong item or suggested I “sell it to a friend”. I emailed back that I was not interested in keeping the wrong order and could they please send me what I ordered. They referred me to their return/exchange policy which I told them would apply if I had actually received what I ordered. They told me after many emails back and forth that I would have to pay to mail the incorrect order back to china at my expense and then after they received it they would send me my original order. DO NOT DO BUSINESS WITH THIS
COMPANY!!!

2025年7月12日
自発的なレビュー
5つ星のうち1の評価

MISSLEADING REFUND POLICY! BUYERS BEWARE!

The company advertises that they accept returns and that to return a product you purchased from them, it costs $7-11. They then put an Arizona address and phone number on their refund page to make it look like you will be shipping back to that address when in reality they will ask you to ship the pajamas back to China. They are trying to mislead you to think they are American but once you get the product, they then tell you to ignore the Arizona address on their refund policy and to ship the pajamas back to China. Oh and btw, the cost of returning the pajamas is actually more than what you bought them for!

2025年8月11日
自発的なレビュー
5つ星のうち5の評価

I placed my order and then realized…

I placed my order and then realized there was a promo for 15% off 5 sets or more. I sent customer service an email asking if they wouldn’t mind applying it to my order. I figured it was a long shot, but worth asking. I received a prompt response from Jennifer saying absolutely and that the refund would be processed in the next couple of days. Can’t wait for the pjs to get here!!

2025年6月12日
自発的なレビュー

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