No joke PV is my favorite company to order from. They are innovative and make products you actually need and use! Their customer service is hands down world class. Maximum referral score to give them.... もっと見る
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Purchased Paleovalley beef sticks - Teriyaki. Several have spoiled inside the unopened packaging. It’s disgusting. There is NO access to their “contact us” webpage. No customer service contact numbers... もっと見る
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This was the first time that I ordered from Paleo Valley. The materials that I ordered came quickly and in the advertised shape. I am pleased with the service. Also, the company was patient when a fr... もっと見る
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What an incredible company with awesomely health-conscious products!!! The beef sticks are my FAVORITE with each flavor being yummier than the next. I've used them religiously to facilitate weightloss... もっと見る
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企業情報
当該企業による記述
At Paleovalley, our mission is simple: create the most nutrient dense, clean ingredient products on the market and stand behind every single one of them. We believe that real food should be the foundation of a healthy life, and everything we make reflects that commitment. From sourcing to formulation to packaging, we never cut corners because your health is worth more than that. Our product lineup is crafted for people who refuse to compromise on quality. Our fan favorite 100% Grass Fed Beef Sticks come in a variety of bold flavors including Original, Teriyaki, and Jalapeno, and are made with no problematic ingredients, just real food you can feel good about. Our Bone Broth Protein Powder delivers a clean, delicious source of protein that blends beautifully into coffee, smoothies, or cold water. Our Superfood Bars, supplements, and full product collection are all formulated with the same uncompromising standard: the highest quality ingredients available, period. We also believe that outstanding customer service is not a bonus, it is a baseline. Every customer is backed by our 60 day money back guarantee, and our support team is committed to fast, fair, and genuinely kind resolutions every time. Whether you have a question about a product, need to adjust your subscription, or want to start a return or refund, we make the process simple, prompt, and stress free. We show up for our customers after the sale because that is when it matters most. Our subscription program is designed to put you in complete control. We send advance notice before every order so you are never caught off guard, and if something slips through unexpectedly, we will always make it right. Flexibility, transparency, and trust are at the core of how we operate. Paleovalley is more than a supplement company. We are a community of people who believe that nourishing your body with real, high quality food is one of the most powerful things you can do for your health and your family. Thousands of loyal customers across the country trust us not just for our products, but for the experience of being truly taken care of. If you are looking for a company that delivers on both quality and customer care, give Paleovalley a try. We back everything we sell with our guarantee, and we think once you experience the difference, you will never look back.
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4.3
優良
643件のレビュー
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Trustworthy products and excellent customer service
Paleovalley is one of my favorite companies to shop with for their high quality, nutritious and clean products. They also offer outstanding customer service, which is super important to me! Highly recommend.
2026年6月3日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for your thoughtful review and recommendation! We’re honored to be one of your favorite companies to shop with and are so happy to hear that both our products and customer service have earned your trust. We truly appreciate your support and are grateful to have you as part of the Paleovalley community!
dissatisfied in the hassle free money back guarantee
I ordered 2x special of salted caramel. It was way too sweet for me so i contacted for a refund. They asked what the status of the product bags were. If opened, empty or unopened. I was completely honest and stated one was open the other was still sealed. They immediately refunded me the opened bag, which I appreciate, however they wouldn't refund me the second bag until i shipped it back. They didn't ask for the unopened bag to be shipped back and when I went to USPS it was $20 to return ship:(. I went ahead and returned because I had gone through the whole process. It wasn't even worth sending it back because I paid 70$ for 2 bags and shipping and then paid $20 to return. I only received back the money I paid for the product so I lost almost $30 in shipping cost. Basically I got refunded $30 of the investment of the product once shipping was paid. I emailed and explained how dissatisfied i was with this 100% satisfaction guarantee return policy. I don't think i should have had to return a whole bag unsealed that they can now resale and are out nothing, but I get refunded immediately for the unopened bag without return. They only apologize that they don't refund shipping cost and as a 1 time courtesy they want to offer me a $20 store credit which means they sell more product. They won't exchange for a different flavor at the price I paid and to reorder would cost me $67 for one bag which is what I paid for 2 on the original order. There was no reason to require me to be out the cost of sending a whole bag back. I would have been better off to have poured the bag out and sent it in empty and wouldn't have cost as much shipping. I just believe they could offer a better resolution than this. I would like to try a different flavor but for $67 and I may not like it and they want me to send it back for a refund at my cost. I really was excited about this product but it's terribly expensive without the specials they offer and that is only maybe introductory. I'm really disappointed with the whole situation.
2026年5月28日
自発的なレビュー
paleovalley.com からの回答
Hi Brandi, thank you so much for taking the time to share your experience with us, and we are genuinely sorry for the frustration this situation caused. We completely understand why this felt unfair, especially when you had been so honest with us from the start. You are right that the return shipping cost made the whole process feel defeating, and that is never the experience we want for our customers.
We would love the chance to make this right in a more meaningful way. We will be reaching out to you directly so we can personally revisit what happened and find a resolution you feel good about. You trusted us, and we want to earn that trust back.
Thank you again for your feedback, Brandi. It truly helps us improve, and we hope to hear from you soon.
First Time User
This was the first time that I ordered from Paleo Valley. The materials that I ordered came quickly and in the advertised shape. I am pleased with the service.
Also, the company was patient when a fraudulent charge showed up at the same time and answered all my questions quickly and knowledgeably.
2026年5月20日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for sharing your experience! We’re so glad to hear your first order arrived quickly and in great condition. We’re also happy our team was able to help answer your questions and provide support when the unexpected charge concern came up. We truly appreciate you giving Paleovalley a try and are grateful for your kind words!
Incredible Company
What an incredible company with awesomely health-conscious products!!! The beef sticks are my FAVORITE with each flavor being yummier than the next. I've used them religiously to facilitate weightloss and can proudly attest to the fact that I've lost 30+ pounds since January which has put me back on track healthwise. Their customer service is also exemplary, with rapid response times and all issues I've reach out about being met with professionalism, knowledge, respect and, most importantly, resolution.
2026年5月30日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for sharing such a thoughtful review! We’re thrilled to hear how much you’re enjoying our beef sticks and that Paleovalley has been a helpful part of your wellness journey. It also means so much to know our customer service team has provided quick, knowledgeable, and respectful support when you’ve reached out. We truly appreciate your kind words and are so grateful to have you as part of the Paleovalley community!
PV is deserving of Your Business
No joke PV is my favorite company to order from. They are innovative and make products you actually need and use! Their customer service is hands down world class. Maximum referral score to give them. Truly can’t say enough good things.
2026年5月30日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for this amazing review! We’re truly honored to be one of your favorite companies to order from.
It means so much to hear that you’re loving the products and that our customer service team has made such a positive impression. We’re incredibly grateful for your support, your trust, and your willingness to recommend us.
Thank you for being part of the Paleovalley community!
Paleo Valley is a wonderful company
Paleo Valley is a wonderful company. They have a 60 day return guarantee and I can attest that it is simple and quick and Paleo Valley puts customer satisfaction first. Give them a try. It’s full proof with the guarantee offered. I personally love love love the beef sticks and the bone broth protein powder.
2026年5月21日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for this wonderful review and for spreading the word! We stand behind everything we make, and our 60 day guarantee exists so that every customer can try our products with complete confidence. We are so happy to hear it delivered exactly that experience for you. And the Beef Sticks and Bone Broth Protein Powder are truly some of our favorites too, so you have great taste! We appreciate you being part of the Paleovalley family and look forward to continuing to be a brand you can count on!
They were great
They were great. I didn't love the Strawberry flavor, so they refunded it with no problems. Very kind and prompt.
2026年5月20日
自発的なレビュー
paleovalley.com からの回答
Thank you for sharing your experience! Flavor preferences are so personal, and we never want you to be stuck with something you do not love. We are glad our team was able to take care of you quickly and kindly. We hope you find your perfect Paleovalley staple and we look forward to serving you again!
Exceptional Products & Company
The products are exceptional in purpose and quality with the highest caliber of any company in customer support!
2026年5月19日
自発的なレビュー
paleovalley.com からの回答
Highest caliber, that is such an honor to hear! We pour so much into both the quality of our products and the care we give every single customer, so having both recognized in the same breath truly means everything to us. Thank you for your kind words and your continued support. We are so proud to have you as part of the Paleovalley family!
I have been ordering from PaleoValley…
I have been ordering from PaleoValley for years. I recently had an issue with delivery. Saacha fixed my issue promptly and to my satisfaction.
2026年5月19日
自発的なレビュー
paleovalley.com からの回答
We truly appreciate you being a longtime Paleovalley customer -thank you for sticking with us over the years! While we never want issues with delivery to happen, it’s wonderful to hear that Saacha was able to step in and help make things right for you so quickly. We have a great team!
Thank you again for sharing your experience and for your continued support.
Excellent Company on Customer Focus
I have a subscription for the 100% Bone Broth Chocolate Protein Powder and absolutely love it! It is great added to my coffee or with cold water and blended before adding my ice. I also love the beef sticks. My favorite flavors are regular, teriyaki and jalapeño. So good for a quick pick me up during the day or on go. I recently tried the Superfood Bars and it just was not for me. I reached out on the return / refund process, and I cannot remember a more professional experience. Swift resolution that benefited me and others as I was given permission to donate the bars. A credit was placed in my account within 24 hours. This is the way a business should be run to maintain return customers. Bravo Paleovalley!
2026年5月18日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for taking the time to share this! We’re so happy to hear how much you’ve been enjoying the Bone Broth Protein Powder and beef sticks - especially those favorite flavors!
We also really appreciate your understanding that not every product will be the perfect fit for everyone, and we’re glad our team could make the refund process easy and helpful. It means a lot to hear that the experience stood out to you.
Thank you again for your support and kind words. 💛
Paleovalley Clean Products
Paleovalley makes great clean products. If one does not work out, they have great customer service to refund your money. Thankfully, I have loved all but 2 of the products I have tried.
2026年5月19日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for sharing your experience with Paleovalley! We’re so happy to hear you’ve loved so many of the products you’ve tried, and we truly appreciate your kind words about our customer service as well.
We know everyone’s preferences and needs can be a little different, which is why we stand behind our products with our guarantee. Your support and feedback genuinely mean so much to us, and we’re grateful you took the time to share this. 💛
Great company.
This company and it's employees demonstrated genuine honesty and commitment to honesty and concern for my health which is most appreciated. Thank you so much.
2026年5月15日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for your kind words! We’re truly grateful to hear that you felt cared for and supported by our team. Honesty, transparency, and our customers’ well-being matter deeply to us, so this means a lot. Thank you for trusting Paleovalley and for taking the time to share your experience.
Just another typical shitty American…
Just another typical shitty American company bullshiting with commercials and making a profit on high priced garbage....stay away from this company🤢🤢🤢
2026年5月13日
自発的なレビュー
paleovalley.com からの回答
We’re very sorry to hear you feel this way. This is certainly not the experience or impression we want anyone to have with Paleovalley. We care deeply about the quality of our products and the customers we serve, so we’re disappointed to read this feedback.
If there was a specific issue with your order or product, we’d appreciate the chance to learn more and help. Please reach out to our customer service team at support@paleovalley.com so we can review this further.
Thank you for sharing your feedback.
Great customer service after the sale…
Great customer service after the sale when it's need most.
2026年5月15日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for your kind review! We’re so glad our Customer Service team was able to support you when you needed help after your purchase. We truly appreciate your support!
Paleovalley.com is here for you
AM 14 May, 26 UTC-5
Paleovally, I love your products . Especially snack grass-fed beef,venison sticks. And love the chocolate collagen protein drink, delicious. Also customer service was awesome.
She confirmed all of my questions. Paleovalley
did an outstanding job, very professional at what you do and very courteous too.
2026年5月14日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for your wonderful review! We’re so happy to hear you’re loving the grass-fed beef sticks, venison sticks, and Chocolate Collagen Protein. We’re also glad our Customer Service team was able to answer all of your questions and provide a professional, courteous experience.
We truly appreciate your support and kind words!
Simply the best meat sticks I have ever…
Simply the best meat sticks I have ever tasted. Grass fed beef, clean ingredients and naturally aged through fermentation are reasons I am a repeat customer.
When I had an issue with an order I made, I have found their customer service to be very responsive, able and willing to promptly resolve to my satisfaction.
2026年5月14日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re loving the meat sticks and appreciate the grass-fed beef, clean ingredients, and naturally fermented process.
We’re also so glad our Customer Service team was able to help quickly and resolve your order issue to your satisfaction. We truly appreciate your continued support and are grateful to have you as a repeat customer!
Excellent company and products
I’ve tried several of Palleo Valley’s products and truly enjoy them! I’ve added a couple on a subscription monthly and will continue trying different products over time! Their customer service is excellent and I highly recommend this company!! Keep up the GREAT work!!
2026年5月13日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for your wonderful review! We’re so happy to hear you’ve been enjoying several Paleovalley products and have added a few to your monthly subscription.
It means so much to know you’ve had an excellent experience with our Customer Service team as well. We truly appreciate your recommendation and support, and we’re excited for you to continue trying more products!
Simply a good company to buy from & deal with
One of the best companies to deal with because of their quality and delicious meat sticks (that's all, so far, that I've tried) and their stellar customer service. Paleo Valley responds quickly and without the feel of a "form letter." They address and explain their replies to my questions. I trust what they say because they don't seem to hesitate with a reply. Ordering is simple and shipped in a timely manner. And my orders are packed securely. Nothing other to say about Paleo Valley, they are just plain good.
2026年5月7日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for your thoughtful review! We’re thrilled to hear you’re enjoying the meat sticks and that your ordering, shipping, and packaging experiences have all been smooth.
It also means so much to know our Customer Service team has been responsive, helpful, and clear when answering your questions. Earning your trust is incredibly important to us, and we truly appreciate your kind words and support!
I’ve been using Paleo Valley products…
I’ve been using Paleo Valley products for over a year now and love what I’ve tried.
I have tried most all of the shake flavors and find they mix well in many things. The meat sticks and bars are great to keep in my purse when my energy is low and I need a boost. Their customer support and service is outstanding. I couldn’t ask for any better communication. I went through intestinal cancer surgery and it took me a while to find products I could digest without problems and felt better afterwards.
Thank you Paleo Valley and recommend their products to my family and friends..
2026年5月8日
自発的なレビュー
paleovalley.com からの回答
Thank you so much for sharing this with us and for being a loyal Paleovalley customer for over a year. We’re so happy to hear you’ve enjoyed the shake flavors and that the meat sticks and bars have been convenient snacks when you need a boost.
It truly means a lot to know our products have been a good fit for you, especially after everything you’ve been through. We’re also grateful for your kind words about our Customer Support team and their communication. Thank you for recommending us to your family and friends, and for being part of the Paleovalley community!
Professional customer service
We ordered quite a few as a recommendation but unfortunately my children didn’t like it. I had a subscription so another order went out and I spoke with them directly and they sorted it out very professionally! Very happy with the outcome
2026年5月6日
自発的なレビュー
paleovalley.com からの回答
I’m really glad the team was able to step in and get everything sorted for you quickly and professionally, especially with the subscription order involved. Even when things don’t work out with the product itself, we always want the process on the back end to feel smooth and easy.
We really appreciate you giving it a try!
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