Very disappointed. I ordered 6 packs of granola. Never heard anything about the delivery. The next thing was notification that I was getting a refund. Why? Was it out of stock? It would have been ni... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I don't like leaving negative reviews, but . . . I ordered one week ago, got an email from Evie saying 'we're expecting it', then nothing. I contacted customer services and was told the item was refun... もっと見る
I read reviews only after placing a large order, so slightly concerned they may be issues after seeing 1* reviews. But I hadn't have worried, my order came quickly, smaller items were well packaged a... もっと見る
Excellent service and products. We are struggling financially at the minute and have a child with ASD/ARFID and being able to stock up on his safe foods affordably has helped so much. Also super fast... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery and communication good
ORDERED 2 WEEKS AGO
ORDERED 2 WEEKS AGO, STILL NOTHING!! NO REPLY TO EMAILS, PHONE DOESNT WORK. TOTAL RIP OFF!!
Cancelled whole order a week after ordering
Made an order of 9 different items a week ago and they cancelled it today stating: "Sorry to let you know that this item is out of stock right now so we cancelled the order and issue the full refund."
Pretty sure all the items are not out of stock and I'll now have to now order elsewhere and then wait again, ideally needed these items this week. I see the items are still advertised on line as being in stock, so they don't know what they're doing basically.
Good product with awesome price ,also…
Good product with awesome price ,also was a quick delivery
There is no communication with support
There is no communication with support. The product did not arrive.
Scamming elderly customers
Scamming elderly customers, advertising products and delivering chewing gum, disgusting company. Trading Standards notified.
papaval is not a good retailer
papaval is not a good retailer
i placed a order paid for it, waited 2 weeks never came, i was asked to wait a bit longer gave it another week still not arrived, just asked for my money back, got to wait another week for that, avoid this company in my opinion,
Scam? …
Ordered large quantity of chocolates but received 1 small pack of chewing gum. Think I have been scammed!
Just been reading some of the other reviews on another site and this seems to happen to others. They then say that they have the GPS tracking to prove that it has been delivered. Mine was delivered but not what I ordered.
I have used this company before and as…
I have used this company before and as well as my recent order a 1st class service.
A very fast delivery
Thank you
Jim Evans
Still missing my other order as evri…
Still missing my other order as evri has not got it
Shocking customer service
I ordered an interactive Globe for my granddaughter on 28/12, the website said it was 2-3 working days delivery. As of today 5/1/2026 the Globe still hasn’t been delivered. I called Papavel customer service and they lied to me. They said Evri (delivery company) hadn’t scanned the item - l know this was wrong as l was tracking my parcel and Evri hadn’t received it. Then the customer service assistant said ‘l had changed or got the delivery address wrong) - No. Finally she said the item was out of stock and she would give me a refund. I asked to speak to a supervisor/ manager and she said no one was available and hung up on me. When l rang back, no one answered. Do NOT order or trust this site.
Total lack of care
Failed delivery.
Awful communication.
They really didn't give a hoot about my missing parcel.
Go elsewhere.
Bought a large pack of washing powder and received notification that the sale had gone through. After three days of zero communication I received a refund notification from the Shop App, no email to inform me my order was cancelled and still no comms despite emailing them.
If you actually need the items you try to purchase from Papaval go elsewhere.
Placed my order
Placed my order, received an email from PayPal saying I have a refund. No explanation from Papaval Retail Ltd
Not able to return a product as almost…
Not able to return a product as almost out of date after many emails and false return copy and paste links that never worked.
No one replying to my email
No one replying to my email, I haven't received my order. Not happy
Wrong coffee delivered
Wrong coffee delivered, took six emails to get a response, you cannot phone them!!
Do not use this company, find another!!!!
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