Very disappointed. I ordered 6 packs of granola. Never heard anything about the delivery. The next thing was notification that I was getting a refund. Why? Was it out of stock? It would have been ni... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I don't like leaving negative reviews, but . . . I ordered one week ago, got an email from Evie saying 'we're expecting it', then nothing. I contacted customer services and was told the item was refun... もっと見る
I read reviews only after placing a large order, so slightly concerned they may be issues after seeing 1* reviews. But I hadn't have worried, my order came quickly, smaller items were well packaged a... もっと見る
Excellent service and products. We are struggling financially at the minute and have a child with ASD/ARFID and being able to stock up on his safe foods affordably has helped so much. Also super fast... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First time ordering
First time ordering, and we got exactly what we ordered which was value for money and came swiftly
Coffee ordered, delivered instantly!
Ordered a bulk supply of instant coffee, as the brand I wanted ceased to be available locally. The order came in days and in tiptop condition. Very pleased with the promptness of the service. Thank you.
5th order from Papaval and I will keep…
5th order from Papaval and I will keep coming back. Price is always competative and they have never let me down. Delivery is prompt and always well paced. Thank you
Still waiting for delivery.
Ordered on the 16th July, and still not dispatched. Evri is still waiting for collection.
No response from Emails and online chat
Update: Had to contact my credit card company to get a charge back.
Very disappointed with my experience at…
Very disappointed with my experience at Papaval Retail.
I ordered two boxes of Anthon Berg chocolates and one box of Damak Dark Pistachio (6 x 69g). Unfortunately, the entire experience fell short of expectations.
First, the delivery took a full week to arrive—well beyond their stated delivery window of 2–3 days. More concerning, however, was that the Damak Dark Pistachio pack was missing from the package. Only the two boxes of Anthon Berg chocolates were included.
I sent a polite email requesting clarification and asked them to investigate the missing item. It's now been four days since I reached out, and I have yet to receive any acknowledgement or response.
This lack of communication and failure to fulfill the full order has been frustrating and disappointing. I hope Papaval Retail improves their service and responsiveness going forward.
Don't say you weren't told!
How a company deals with issues tells you a lot about a company. Issues happen, orders go astray. But this shower just keep on expecting you to wait and chase them while they hold on to your money. Had they said on my first contact. Oh yes we can see that the item appears lost we will arrange a refund immediately, then this review would have been glowing, reassuring those who might be the bearers of a similar mishap that all will be well. However, I can not say that, be warned if things go missing you will spend forever trying to get a refund.
Cancelled with no reason
I ordered something and the same day as the order was confirmed, i was sent an email late ron saying this order was cancelled with no reason what so ever. Poor poor communication. Not seeing hardly any good reviews about this company.
Item was not delivered as damaged by…
Item was not delivered as damaged by the courier.
Informed papaval but still have not had a response or a replacement.
Need to improve customer services
I haven't received my item
I haven't received my item, I haven't received confirmation of shipping, I haven't received responses to my emails and the phone line says the line is not available. Utter shambles.
Quick delivery and well boxed Gourmet…
Quick delivery and well boxed Gourmet cat food in individual box of flavours that both my cats love . The chicken and beef are their favourites and to get them without a mixed box was superb. Thank you and will certainly buy again.
cream of chicken soup £2.50 each ,,,CRIMINALS..
Visit the Papaval Retail storefront
CREAM OF CHICKEN SOUP £2.50 each tin,
CRIMINALS..
Excellent customer service
Excellent customer service. Super fast delivery. Highly recommended
I bought Daawat rice from this website…
I bought Daawat rice from this website the price was good and Quick delivery thank you
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








