レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Accidentally used to track a DPD parcel. My own mistake. Received multiple emails with no information about my parcel in 24 hours, and suddenly 4-5 scam messages saying my DPD parcel was unable to be... もっと見る

5つ星のうち1の評価

totally useless! i am now getting tracking updates every day telling my parcel has arrived. i already know this because it was delivered nearly 3 weeks ago but ''parcel useless'' provided no updates... もっと見る

5つ星のうち1の評価

The tracking number they gave me is pending and invalid anywhere else despite apparently being assigned by a reputable courier. Updates are meaningless. If you try to contact them, a chat bot spews... もっと見る

5つ星のうち1の評価

IT HAS BEEN 1 WEEK SINCE THEY PUT MY PARCEL ON THE SO CALLED TRUCK .02 MAY 2022 Proceeding to carrier facility 3:39 PM Parcel data submitted to carrier 3:37 PM. IT DON... もっと見る

企業情報

  1. ソフトウェア企業

当該企業による記述

Millions of consumers rely on Parcel Monitor's free parcel tracking to monitor the status of their parcels across more than 1,000 carriers globally on a single platform.


連絡先

1.3

ひどい

TrustScore 5段階評価の1.5

81件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Scam

Scam, information takes ages to load, that's impossible with 300 Mbps, and then the site comes up with some nonsense info to make you give them more and more info. AVOID.

2023年2月17日
自発的なレビュー
5つ星のうち2の評価

Not as advertised

Be aware if you try this service, 1) it is not free, they will ask for your payment source and charge you and 2) It doesn't really track your package. Just stick with the tracking offered by the delivery service you are using, UPS in my case, and call it a day.

2022年12月21日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hey Kait, we're sorry to hear of your experience. Parcel Monitor is a completely free tracking service for consumers, and we will never ask for your payment information. Do ensure that you are tracking on our official website www.parcelmonitor.com

5つ星のうち1の評価

Stole my parcel 100% DONT ever use them…

Stole my parcel 100% DONT ever use them they a fraud company who scam you I paid £140 for a iPhone and somehow says parcel not found then said deliverd to who I don’t know but it certainly wasn’t me so I’ll be contacting them and the police and international fraud inquiries as this is a joke

2022年9月4日
自発的なレビュー
5つ星のうち1の評価

Scam website

When you input a tracking number, it takes you to a loading page where it starts saying things like "Finding your carrier", "locating your parcel", "getting latest information"... all the steps that look like they are actually doing something and bring your hopes up.

Then "Parcel not found". Wow, it takes 1 minutes and so many steps to find out. Thanks to it!

PS. Sarcasm apart, those "loading status" are just fake and I have no idea why they did it.

2022年7月28日
自発的なレビュー
5つ星のうち1の評価

SCAMMERS AND THIEVES

IT HAS BEEN 1 WEEK SINCE THEY PUT MY PARCEL ON THE SO CALLED TRUCK .02 MAY 2022
Proceeding to carrier facility

3:39 PM

Parcel data submitted to carrier

3:37 PM. IT DON`T TAKE 1 WEEK TO ARRIVE AT THE CARRIER FACILITY. OR T O UPDATE THE SITE. N THEY NEVER ANSWER THEIR PHONES ALWAYS SAY AFTER HOURS ATTENDANT. THEY NEED TO FIX A LL PROBLEMS . I BELIVE THEY ARE SCAMMERS N THIEVES.

2022年5月9日
自発的なレビュー
5つ星のうち1の評価

Parcel Monitor tracking a complete failure

For days now Parcel Monitor has been unable to mate my tracking numbers with any carrier. It doesn't matter whether its Ali Express, FedEx, UPS, USPS, etc. All come up orange even after repeated attempts and manually providing the carrier. Has become completely useless.

Regional carrier OnTrac
D10012648090940, D10012644842163

UPS
1Z05R66EYW26444954

Cainiao
4209810292612927005455000235057867, 4209810292748927005455000232098357

Cainiao/China EMS
LY854755050CN

Fedex
283034873052

Some are due midweek, some have been in the pipeline for a while.

Later:
I finally had a chance to play. I always enter your site at /track-it-online. If I feed numbers there, they come up orange. If I feed them individually on your main page, they appear as they should on the /track-it-online page. It's too soon to know if they properly update. This is just a workaround and a bit of a PITA. I hope you find the problem.

Nope, still failing. It took 4 arbitrary numbers then the rest went orange.

2021年9月1日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi Dale, sorry to hear about your experience. Could you provide us with the tracking number(s) that didn't work for you? Would love to find out more about the issue and improve the tracking experience for you and other users.

- Parcel Monitor

5つ星のうち1の評価

Total scam

Total scam, item due from China, paid through Paypal so all my address details are there (no issues with anything else I've ever bought). Tracked the parcel all the way to the UK, only to find it was delivered to a different city!!!

Edit to reply, you really need to learn customer service and not put the same generic reply to all customers. I have contacted them and they directed me to yourselves, and yet another suprise more generic responses pop up after every question

2021年8月25日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi Simon, we understand it must be frustrating for you. To explain a bit further about how Parcel Monitor works, we are not a shipping company - we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.

For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!

5つ星のうち1の評価

Ordered 2 items from China

Ordered 2 items from China. Supposedly monitored parcels with regular updates saying where it Supposedly was the it said arrived at Royal mail in Bellshill and they had tried to deliver them. When I contacted royal mail they hadn't a clue about any parcels.
Definitely a scam will be reporting to the fraud squad.

2021年8月16日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hey Jackie, we understand it must be frustrating for you (we’ve been there as well). To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.

For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!

5つ星のうち1の評価

According to the records my parcel is…

According to the records my parcel is delivered. Not to me and not the address supplied by me.

2021年8月16日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi Adriaan, I'm sorry to hear about your experience. To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.

For more details relating to delivery issues, it'll be best to check in with your courier or merchant. Hope this helps!

5つ星のうち1の評価

1 so far

1 so far. The tracking seemed great but today it states my parcel is delivered but it was not! I tried the tracking number on other sites but it is not found so I don’t even know who the carrier is. And the parcel monitor website has no way to contact them for more info. Is this a scam??? My tracking number is 303775092379.

2021年8月1日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hey Olivia, sorry to hear about your experience. To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID.

For more details relating to your shipment, particularly if you would like to confirm which carrier made the delivery, it'll be best to check in with the merchant directly. Hope this helps!

5つ星のうち5の評価

They are good 👍👍😀😀

I know exactly where my parcel is 😀💯👍

2021年5月11日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Thank you for the positive review Kenny! Glad that you found Parcel Monitor's tracking service useful. :)

5つ星のうち1の評価

My parcels have NOT BEEN DELIVERED…

My parcels have NOT BEEN DELIVERED #463588 yet your email says Delivered.
To whom & Where was it delivered to
I have made an official complaint to Fraud Australia
Find my 3 Parcels ASAP
I hope it never happens to anyone else
3 months of After Ship f***ing me around now your Company

2021年5月8日
自発的なレビュー

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