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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Accidentally used to track a DPD parcel. My own mistake. Received multiple emails with no information about my parcel in 24 hours, and suddenly 4-5 scam messages saying my DPD parcel was unable to be... もっと見る

5つ星のうち1の評価

totally useless! i am now getting tracking updates every day telling my parcel has arrived. i already know this because it was delivered nearly 3 weeks ago but ''parcel useless'' provided no updates... もっと見る

5つ星のうち1の評価

The tracking number they gave me is pending and invalid anywhere else despite apparently being assigned by a reputable courier. Updates are meaningless. If you try to contact them, a chat bot spews... もっと見る

5つ星のうち1の評価

IT HAS BEEN 1 WEEK SINCE THEY PUT MY PARCEL ON THE SO CALLED TRUCK .02 MAY 2022 Proceeding to carrier facility 3:39 PM Parcel data submitted to carrier 3:37 PM. IT DON... もっと見る

企業情報

  1. ソフトウェア企業

当該企業による記述

Millions of consumers rely on Parcel Monitor's free parcel tracking to monitor the status of their parcels across more than 1,000 carriers globally on a single platform.


連絡先

1.3

ひどい

TrustScore 5段階評価の1.5

81件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I have not received my order yet and…

I have not received my order yet and it’s been a month. It was originally coming from China and I went and tracked and it said it was here in my home
Town at the sorting facility then next day said delivered. However it was not and I have not idea whom To contact?

2021年4月23日
自発的なレビュー
5つ星のうち5の評価

Great tracking experience

Great tracking experience - they sent me email updates about my parcel any time there are any changes.

2021年3月24日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Thank you for the positive review Joey! Glad that you found Parcel Monitor's tracking service useful. :)

5つ星のうち5の評価

Great service.

Great service, by now I use it for any shipment, avoiding the loss of time on the official sites as each shipment is saved and you just need to refresh the page to get the information about the packages in real time.

It may happen that it can't find the courier automatically (especially with those less known), in this case just search manually: it's all very easy and fast.

In conclusion I'm very satisfied, especially because it's free :)

2021年3月9日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Thank you for the positive review Albe! Glad that you found Parcel Monitor's tracking service useful. We are currently working on further improvements to the site and hope it'll make your experience an even better one in the future. :)

5つ星のうち2の評価

Geography a bit out,

I tried parcel monitor spas I was awaiting two parcels from China and wasn’t use who the courier was,. I input the details and it immediately picked up details of one parcel at a Royal Mail centre and I was most impressed. That was in the evening. When I came down next morning it was showing that the Peterborough sorting office(I live in Cambridgeshire) so I was delighted but within ten minutes it had updated to say the psrcel was due to be delivered to an address in Brazil. I didn’t know what to think. Fortunately an. Hour later Royal Mail came and delivered the parcel. I notice however that parcel monitor still shows it as being delivered to. Brazil. Very strange

2020年12月19日
自発的なレビュー
5つ星のうち5の評価

Did and said what they would do

Did and said what they would do. Most impressed with this company.
Thank you Parcel Monitor
Joanne McAree

2020年11月25日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Thank you for the kind words Joanne! Glad that you found Parcel Monitor's tracking service useful. Feel free to let us know if there's anything we can improve on to further enhance your tracking experience.

5つ星のうち5の評価

Never had a problem

Never had a problem, it is my main source for tracking parcels

2020年11月24日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Great to hear that Matt, thank you for using Parcel Monitor's tracking service! Feel free to let us know if there's anything we can improve on to further enhance your tracking experience.

5つ星のうち3の評価

They're ok

They're ok. The fact that you can't send a parcel to any address that has a 'special' character in the wording is a joke and that their character limit for address names is tiny is a major flaw that's easily fixed but their customer service don't care so...

2020年11月18日
自発的なレビュー
5つ星のうち1の評価

Sending a parcel within UK has apparently reached the States !

Sending a UK parcel from Bolton to Ilkeston, near Derby. For some reason when I enter the Parcelforce reference number, my parcel has apparently reached the delivery centre in ….. "Scott Depot, Putnam, West Virginia, United States Of America". Completely wrong and completely different to Parcelforce's own tracking, the Parcel Tracker app, the Parcel2Go app and the Parcels app., all of which show the correct details.

2020年10月28日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi Chris, sorry to hear that. Based on your tracking number, Parcel Monitor retrieves the latest shipment updates directly from logistics carriers so you shouldn't be seeing a different result from Parcel Force.

Your feedback is important to us and we would love to find out more about the issue you faced. Would you be able to provide us with your tracking number so that we can further investigate?

5つ星のうち1の評価

Am trying to get through and speak to…

Am trying to get through and speak to someone...status says they have package, but wrong address. Have waited 5 weeks. Just can’t get through to talk to someone

2020年10月6日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi Kristie, thank you for using Parcel Monitor to track your parcel.

Based on your tracking number, Parcel Monitor retrieves the latest shipment updates directly from logistics carriers. We are not affiliated to the shipping company responsible for packing and shipping your parcels, and therefore have no control over the status of your parcel.

Do check in directly with the shipping company, and feel free to leave a review of your shipping experience on www.parcelmonitor.com when you're done with tracking your parcel.

Hope this clarifies!

5つ星のうち4の評価

Used to be a good

It was used to be a good site that tracked parcels of all origins. Now, it only tracks those with free stat sharing. They nerfed their service. Still I'm gonna give it 4 stars for what they did for me.

2020年6月30日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi Ali, thank you for using Parcel Monitor's parcel tracking service! Since we launched Parcel Monitor in 2016, we have expanded our capabilities to allow consumers to track parcels from across 600+ carriers around the world. We have not imposed any limitations since then - hope this clarifies!

5つ星のうち1の評価

Nonsense website

Nonsense website - keeps you holding 'finding your parcel', 'finding its location' 'preparing output' and so on and so on until eventually 'parcel not found'. Foolish

2020年3月12日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi there, I'm sorry to hear that. Based on your tracking number, Parcel Monitor retrieves the latest shipment updates directly from logistics carriers. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.

Nevertheless, we are working to improve the user experience on our website. We hope that you will have a better experience next time.

5つ星のうち3の評価

At first I thought it was great as I…

At first I thought it was great as I send parcels internationally and it's good to get detailed information on one site and it also stores the tracking numbers.
However, it is not that accurate - the visual "tick" system was showing parcels as delivered/ i thought great! No need to think about that parcel now. But I soon realised that this wasn't always the case - it was delivered to the next postal depot in the receiving country not the customer's address.
You need to look at your visual display - its not working properly. I have given 3 stars as I think it can be improved.
I will not be signing up to anything looking at a recent review of selling off private information - illegal in EU

2020年2月29日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi Janet, thanks for the feedback! We are always looking for ways to improve and will look into how we can provide users with a better visualization of parcel tracking results.

On your second point, we would like to clarify that we do not sell any personal or private information on our platform and comply with personal data regulations in the EU (i.e. GDPR). We only use the data as required for you to track your parcel(s) and to send email updates (if you have opted in).

5つ星のうち5の評価

A very good site you get real…l

A very good site you get real information about your item very well detailed and true. And they keep you informed at various stages if you sign up for updates. I found more about my parcels than the royal mail site.

2019年9月5日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Thank you for the positive review Julia! Glad that you found Parcel Monitor's tracking service useful.

5つ星のうち2の評価

Incomplete information

I tried it today for the first time, to compare their information and the information provided by the post. Parcelmonitor only gave the event at 8:30am (a vague "in transit"), while there were 2 more events at 1 and 2pm. And the post information is more precised/coded.
So, difficult to trust them, sorry.

2019年5月11日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Hi there, I'm sorry to hear that. Based on your tracking number, Parcel Monitor retrieves the latest shipment updates directly from logistics carriers.

We have been working on ways to improve our website and hope that you will have a better experience next time.

5つ星のうち5の評価

Useful to locate parcels where courier tracking isnt updated

I use this quite often. All you do is fill in a tracking number from any courier you have used and it will locate its latest movements. This was useful when I was trying to track an ipost international parcel which showed it hadnt even moved from the UK whereas this showed me it 'had' arrived abroad. Its also great because if for example you have sent a parcel and the couriers website just states 'delivered', Parcelmonitor will state if it was signed for or where its left, so a much more detailed tracking system, I have never known it to be wrong yet.

2019年3月27日
自発的なレビュー
Parcel Monitor ロゴ

Parcel Monitor からの回答

Thank you Deb! Glad that you found Parcel Monitor's tracking service useful.

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