Parcel eCommerce レビュー 

65
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Idk mate i buyed a product, thier bot did not send me it. Owner of the company that i buyed it from has thier discord link invalid and i was told that "I somehow need to contact them" like girl wtf ho... もっと見る

企業が回答しました

5つ星のうち4の評価

It’s a good system, rarely has any downtime and if it were to happen it gets resolved quickly. Only thing would be a dashboard would be cool but otherwise it’s great, everyone is kind that works there... もっと見る

5つ星のうち5の評価

I'm selling my roblox models such as airports and aircrafts with Parcel and it works out so well! Not only does it come with everything I need as a seller but my products are also displayed on a huge... もっと見る

5つ星のうち5の評価

It does a good job. I've been on Parcel for quite some time now, roughly 5-6 months and since I've moved my roblox group to this place I didn't need to worry about purchase management or whatever. I c... もっと見る

企業情報

  1. オンライン市場

当該企業による記述

Parcel is a powerful and reliable ecommerce system designed for developers and group owners to effortlessly sell their virtual assets. Our platform stands out due to its widespread adoption across a range of communities.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

65件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(65)

過去12か月のレビュー数: 18件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Great overall

Me and my friend have been using Parcel since its first early days and have been impressed with how good it is. Unlike the service we used previously, it is updated regularly and has so little downtime that it's usually ended by the time I notice it even went down in the first place.

The only complaint I have is regarding the custom bots. We purchased one shortly after they launched as we loved the concept of having an essentially completely personalised sales bot. We used a custom bot for over a year, however as time went on the main bot kept receiving updates and new features that were not added to custom bots. Originally it was stated that custom bots were being completely rewritten and would be updated in a few months, but when the price increased and there was still no sign of an update, we decided to switch back to the generic bot which we had been using in tandem for the new features for a while by then anyway.

Overall though, Parcel has been nothing but flawless, and I would definitely recommend it. If/when custom bots get an update I will likely go back to using one, although for now I'll be sticking with the main bot.

2024年6月16日
自発的なレビュー
5つ星のうち5の評価

It does a good job

It does a good job. I've been on Parcel for quite some time now, roughly 5-6 months and since I've moved my roblox group to this place I didn't need to worry about purchase management or whatever. I could simply focus on developing and making stuff while my customers could buy and manage their products easily with parcel. Can very much recommend it, it saves you a lot of hassle and is free to use too.

2024年5月31日
自発的なレビュー
5つ星のうち1の評価

Freaking suck

Freaking sucks, terrible customer service, application process is disorganized and pathetic, bot constantly has issues.
Every time I said “freaking” it’s because they wouldn’t let me use F bombs in the review

2024年5月25日
自発的なレビュー
Parcel eCommerce ロゴ

Parcel eCommerce からの回答

Hey there,

I hope you aren't out of breath just yet with your many "freakings". Nevertheless ...

Thank you for bringing this to our attention. We sincerely apologize for whatever you may have experienced.

Our goal is to provide clear and helpful assistance to all our users, which we usually manage to do, including on your tickets.

Furthermore, while our application process does have room for improvement, it isn't disorganized. We're sorry that you didn't meet our expectations and got rejected.

We appreciate your concern though and will look into resolving any issues that may affect other customers.

Sincerely,
Josh

5つ星のうち5の評価

Perfect

Josh ate and left no crumbs (lit)

Useful and fast customer support team.
Active development.
Idk what else erm

2024年5月20日
自発的なレビュー
5つ星のうち2の評価

Support

The support was horrible. I only was sent 1 sentence that was supposed to help me? Here’s the full email i got ;

“That is a Discord role permission that you have to give.

Kind regards,
LawMixer“

As you can see this was NOT useful at all.

2024年5月14日
自発的なレビュー
Parcel eCommerce ロゴ

Parcel eCommerce からの回答

Hey there,

Thank you for bringing this to our attention. We sincerely apologize for the inadequate response you received from our support team.

Our goal is to provide clear and helpful assistance to all our users, and it is clear that we fell short in this instance. We are currently reviewing our support processes and training to ensure that such situations do not occur in the future.

We would like to assist you further with your issue. If your issue still persists, please open a new support ticket. We'll make sure you receive a proper response and assistance this time.

Thank you for your understanding and patience.

Sincerely,
Josh

5つ星のうち5の評価

Exceptional Customer Support from Parcel eCommerce

I recently had the pleasure of engaging with Parcel eCommerce's customer support team, and I must say, their service exceeded my expectations. My experience warranted nothing short of a glowing 5-star review.

In a digital landscape where customer service often feels impersonal and frustrating, Parcel eCommerce stood out as a beacon of excellence. I encountered an issue where I needed to have an account linked to my profile removed promptly. Navigating through such processes can sometimes be daunting, but Parcel eCommerce made it seamless.

From the moment I reached out for assistance, I was met with professionalism and efficiency. The support team was not only responsive but also incredibly helpful. They listened attentively to my concerns and swiftly took action to resolve the issue. What impressed me the most was their dedication to ensuring my satisfaction throughout the process.

Moreover, their communication was clear and concise, eliminating any ambiguity and ensuring that I remained informed every step of the way. The level of attention to detail they exhibited truly showcased their commitment to delivering top-notch customer service.

In the end, Parcel eCommerce not only met but exceeded my expectations. Their exemplary support turned what could have been a frustrating ordeal into a hassle-free experience. I wholeheartedly commend Parcel eCommerce for their outstanding service and highly recommend them to anyone in need of reliable eCommerce solutions.

In summary, Parcel eCommerce's impeccable customer support has earned them my utmost appreciation and a well-deserved 5-star rating. Kudos to the team for setting the standard in excellence.

2024年5月13日
自発的なレビュー
5つ星のうち1の評価

average

its okay. support is usually unreliable, and features staff that are underage or 13 years old and they tend to swear when frustrated. majority of the clients using 'parcel' usually scam customers anyways, forcing them to pay again when they're too lazy to check payments

2024年5月6日
自発的なレビュー
Parcel eCommerce ロゴ

Parcel eCommerce からの回答

Hey there,

Thank you for sharing your concerns. We take feedback very seriously and would like to address the issues you’ve mentioned. First, I want to assure you that all our support staff are qualified and adhere to professional standards; we do not employ underage staff. Additionally, we do not charge customers unjustly, and we take great care to ensure our billing is transparent and accurate.

We are concerned about your comments regarding scams, as this does not reflect our business ethics or practices. We are committed to providing a trustworthy and reliable service. If you have any specific instances or further concerns, please contact our Customer Support directly.

Sincerely,
Josh

5つ星のうち5の評価

I am IN LOVE with Parcel

I am IN LOVE with Parcel. They make it very simple to make products and to earn. I have never been more pleased ever. Oh, and with Parcel Pro, you get a TON of features for really not that much. 10/10 recommend it over Vendr, or MyPod anyday.

2024年3月23日
自発的なレビュー

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