Delay due to unexpected circumstances made the move run late. Most things arrived undamaged but the unrequested plastic wrap pulled a piece of wood off a cupboard. Boxes were mostly in the correct roo... ãã£ãšèŠã
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Amazing products, I've got quite a few tech products from Parkem before. Kitted my house out with security cameras, home automation, air conditioning, and for MUCH less that going elsewhere. Customer... ãã£ãšèŠã
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This waffle maker took a bit longer to arrive but the company kept me fully informed and the delivery was exactly as expected after the delay. The waffle maker is well made, good quality and a reas... ãã£ãšèŠã
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Order some stationary, it was dispatched and arrived really quickly. Really well packaged and there was a thank you gift inside. Very thoughtful and unexpected but graciously received. Extremely satis... ãã£ãšèŠã
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Parkem | Stationery, Office Supplies & Technology ã«ã€ããŠ
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Unit 3 Victoria Buildings, Saddington Road, LE8 8AW, Leicester, è±åœ
- 01162872832
- hello@parkem.co.uk
- parkem.co.uk
3.9
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Their Customer service is very great
Their Customer service is very great. I received a broken aircon, they send the courier to take it back. I reorder again and finally received my order.
They make an order based on our order, so it will take a while for delivery. You can trust this company.
2023幎5æ30æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello,
Thank you for taking the time to leave this lovely review. We really appreciate this.
We are thrilled to hear that you are happy with our services. We are sorry that you received the broken aircon, sometimes this can be out of our control but we will do everything we can to solve this for you.
Have a lovely day!
Kind regards,
Beth and Team.
Great back-up service
2023幎5æ29æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello,
Thank you for taking the time to leave this review. We really appreciate this.
We are thrilled to hear that you were happy with our services. We hope you trust us again with your order.
Have a lovely day!
Kind regards,
Beth and Team.
waffle maker
This waffle maker took a bit longer to arrive but the company kept me fully informed and the delivery was exactly as expected after the delay.
The waffle maker is well made, good quality and a reasonable price.
It was fitted with a European two pin plug which had to be changed to a British three pin.
There was no recipe book with it but after an internet search for a recipe we are now making perfect waffles.
2023幎5æ15æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello,
Thank you so much for taking the time to leave a lovely review, we really appreciate this.ð
We are so pleased to hear that you are loving the waffle maker! Apologies for the delays with your order,sometimes this can happen when parcel are going over seas.
Have a lovely day and enjoy your waffles. ð
Kind regards,
Beth and Team.
Perfekt und immer gerne
2023幎5æ3æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello Fouad,
Thank you for taking the time to leave a lovely review. ð
We are pleased to hear that your order was on time and you are happy with the product.
We hope that you will trust us again with your services.
Have a lovely dayð
Kind regards,
Beth and Team.
No problems ordering and delivered twoâŠ
No problems ordering and delivered two days later. Excellent.
2023幎5æ17æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello George,
Thank you so much for leaving a lovely review, we really appreciate thisð
We hope you enjoy your product.
Have a wonderful day George.ð
Kind regards,
Beth and Team.
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello Laura,
Thank you for taking the time to leave this positive review!
We are super pleased that you are happy with our services. I hope you enjoy your Doll.
Have a lovely dayð
Kind regards,
Beth and Team.
One of worst compPRanies I ever dealtâŠ
One of worst companies I ever dealt with!
I ordered 2 earbuds from them,it was on offer,so it was a good price so I ordered it!
I been given a tracking number etc!
And after a week they sent me a refund, because apparently they put it up the earbuds way to cheap online!
That's not my fault they messed up, they advertised a product on an good price, after they don't want me to sell the product for the advertised price!
That's misleading the customer!
I'm not happy at all
Please everyone be awere don't buy nothing from that company!
2023幎5æ24æ¥
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Parkem | Stationery, Office Supplies & Technology ããã®åç
Hey Dely,
So sorry that your order was subject to a pricing error, how frustrating!
In the email one of our team members sent to you yesterday, they sincerely apologised and explained that the product you bought for £7.99 has an RRP price of £80, so as you can imagine this is not a slight pricing error but a large one! So this gave us no choice but to cancel and fully refund the order you had placed.
We do completely understand that you are gutted with the absoloute bargain you thought you were getting, as we would be too, but we would also understand that errors do unfortunately happen and would be happy with having our money back and a full explanation and apology of the mistake ð
I do hope this helps to explain a little better, but again we deeply apologise for the inconvenience this has caused you.
Kindest regards,
Chloe and the Parkem team ð
Delivery did not turn up when expected
Delivery did not turn up when expected, causing delays to important paperwork being sent out. Supplier issues but disappointing. Customer Service not bad but only informed me when prompted.
2023幎5æ16æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello Richard,
We are terribly sorry that you are unhappy with the delays with your order. ð
Our company operates on a Just in Time (JIT) basis to ensure that our customers receive the freshest and most up-to-date products from the manufacturer or our dedicated UK suppliers while also reducing waste. Therefore, our dispatch times are entirely dependent on the receipt of the required stock from our suppliers.
We apologies for the delays you experienced with your order and we hope you can trust us again with your services.
If you have any questions or queries, please do nothesitate to reach out to us at hello@parkem.co.uk.
Have a lovely day!
Kind regards,
Beth and Team.
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello Dave,
Thank you for leaving a lovely review! We really do appreciate this. ð
We hope you enjoy your speaker.
Have a lovely day dave!ð
Kind regards,
Beth and Team.
Ok but you need to sometimes google things
Mmmm, took a bit longer than expected and communication is quite poor.
I was desperate for these cartridges to work because I needed to print labels for my courier so I was panicking when they didn't work straight away.
Luckily, after an hour I found out by accident how to make my printer recognise the cartridges.
After googling my particular Canon printer has to have a button held in for 10 seconds and then the cartridges work.
2023幎5æ14æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello Peter,
Oh no! We are terribly sorry about the delays with your order.
We are sorry that the cartridges weren't working for you, how annoying!
Although, I'm pleased to hear that you managed to figure it out, even if it was by accident. What a happy accident!
We hope that you trust our services again, we take customer feedback seriously and want to do everything we can to satisfy our wonderful customers.
Have a beautiful day Peter.
Kind regards,
Beth
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello Brigid,
Yay! We're happy to hear that you had a positive experience with our website parkem.com. We appreciate your feedback and take your feedback seriously.
If you have any questions or queries then please feel free to get in touch with us at hello@parkem.co.uk. We are always happy to help and hope you trust us again with your service.
Have a lovely day!
Kind regards,
Beth
Parkem Team.
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello David,
We're happy to hear that you had a positive experience with our website parkem.com. We appreciate your feedback and take your feedback seriously.
If you have any questions or queries then please feel free to get in touch with us at hello@parkem.co.uk. We are always happy to help and hope you trust us again with your service.
Have a lovely day!
Kind regards,
Beth
Parkem Team.
The order was a little slower thanâŠ
The order was a little slower than expected which was no fault of parkem otherwise very nice item as described.
2023幎4æ13æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello,
We're happy to hear that you had a positive experience with our website parkem.com. We appreciate your feedback and take your feedback seriously.
If you have any questions or queries then please feel free to get in touch with us at hello@parkem.co.uk. We are always happy to help and hope you trust us again with your service.
Apologies for the delays!
Have a lovely day!
Kind regards,
Beth
Parkem Team.
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello,
We're happy to hear that you had a positive experience with our website parkem.com. We appreciate your feedback and take your feedback seriously.
If you have any questions or queries then please feel free to get in touch with us at hello@parkem.co.uk. We are always happy to help and hope you trust us again with your service.
Enjoy the Air con.
Have a lovely day!
Kind regards,
Beth
Parkem Team.
No kettle came
2023幎4æ17æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello,
Oh no!! This is not good news! Thank you for taking the time to leave this review and making us aware of this!
We have gotten in touch with you privately about your parcels where about. This is still in transit to you and could be caught up in customs.
We would like to assure you that we always strive to provide the best possible service to our customers, and we are constantly working to improve our processes to ensure that our customers have a smooth and hassle-free experience.
Have a lovely day!
Kind regards,
Beth
Parkem Team.
The office supplies I purchased fromâŠ
The office supplies I purchased from this store were exactly what I needed to get my work done efficiently. The delivery was extremely fast, which was greatly appreciated. Overall, I'm very happy with my purchase and the service provided by this store.
2023幎4æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello Amelia,
Wooo! We're happy to hear that you had a positive experience with our website parkem.com. We appreciate your feedback and take your feedback seriously.
If you have any questions or queries then please feel free to get in touch with us at hello@parkem.co.uk. We are always happy to help and hope you trust us again with your service.
Have a lovely day!
Kind regards,
Beth
Parkem Team.
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hello Kieran,
Thank you for taking the time to leave us a review on Trustpilot. We understand that your experience with our cashback process left you feeling disappointed, and we'd like to offer our sincerest apologies for any confusion or inconvenience you've faced.
We have great news for you! After looking into your case, we discovered that your cashback claim was actually approved over a month ago. We believe there might have been a miscommunication or error on the part of the affiliate who clears payments, or perhaps an oversight on your end.
To help resolve this, we encourage you to double-check your records to confirm if you have received the cashback. If you find that the payment hasn't been made, please reach out to the affiliate directly, and we'll be more than happy to assist you in any way we can.
Your satisfaction is our top priority, and we want to ensure that your concerns are addressed promptly. We have also sent you an email with the proof of cashback approval to provide you with additional information.
We appreciate your business and hope to have the opportunity to serve you again in the future. If you have any further questions or concerns, please don't hesitate to contact our customer support team.
Thank you for bringing this matter to our attention, and we look forward to making your next shopping experience with us a delightful one!
Warm regards,
Chris Price
Manager
Parkem.co.uk
It arrived today very prompt service
2023幎4æ17æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Thank you for your review! We're glad to hear that your order arrived promptly. We're not ones to toot our own horn, but we're pretty quick on the draw when it comes to delivering office supplies.
In fact, we're so fast that we've been known to outrun the delivery guy on his bike. Okay, we might be exaggerating a bit, but you get the point.
Thanks again for choosing Parkem.co.uk and for taking the time to leave us this lovely review. We'll keep up the speedy service, and who knows, maybe we'll even start offering an express teleportation option in the future.
Best regards,
The Parkem.co.uk team
Ordered wall fan heater as replacementâŠ
Ordered wall fan heater as replacement for bathroom. Arrived quickly. Good instructions, in place now for a few days and all very good. My previous fan didnât warm the room much but this one is very good and warms the room quickly. Highly recommend
2023幎4æ13æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Hey Viv,
Thank you for your kind review! We're thrilled to hear that our wall fan heater has kept you nice and toasty in your bathroom.
We're so confident in our products that we often joke about being able to heat up an igloo with one of our fan heaters. Of course, we've never actually tried it, but we're pretty sure it would work.
We're happy to hear that the instructions were helpful and that you're enjoying the warmth that our fan heater provides. Thanks for recommending us, and don't hesitate to reach out if you need anything else to make your igloo more comfortable.
Best regards,
The Parkem.co.uk team
All Good
The delivery was earlier than the expected date given, the packaging was fit for purpose, the item was exactly as described, and the price was excellent.
2023幎4æ13æ¥
Parkem | Stationery, Office Supplies & Technology ããã®åç
Thanks for taking the time to leave us this glowing review! We're thrilled to hear that our speedy delivery, sturdy packaging, accurate description, and great pricing all hit the mark.
We're so committed to providing excellent service that we've even considered changing our company name to Parkem Super-Duper Office Supplies and Technology. Okay, maybe we won't go that far, but you get the idea.
Thanks again for choosing Parkem.co.uk and for being such an awesome customer. If you ever need anything else, don't hesitate to reach out. We'll be here, ready to provide you with more excellent service.
Best regards,
The Parkem.co.uk team
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