They did a great job getting our order to us in a timely manner. The problem we had was they donât send anyone to measure what you need to order. Because of this, we had to do two extra orders which c... ãã£ãšèŠã
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The website was great for putting together my project and getting pricing. It also gave me ideas on what is the best sellers. We thought the installation instructions could have used some photos and c... ãã£ãšèŠã
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The Customer Service was way above the norm. It took us forever to decide where we were going and the service team pursevered. After delivery we had one small issue the rectified immediately. Quality... ãã£ãšèŠã
The digital layout drawing was helpful when putting the partitions up. The only thing that would have made this easier for me being my first time putting these up would be instructions for how we coul... ãã£ãšèŠã
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We are a large online and national distributor and we ship to all fifty states. We provide fast solutions for any bathroom partition project.
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Another Great Order
We have ordered numerous times from Partition King and every time, our order has been perfect and great quality.
2024幎6æ24æ¥
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Partition King ããã®åç
Thank you for the kind words, Jessica! We appreciate you coming back to us repeatedly four your partition needs! Please always keep us in mind for the future.
Amber
Project Manager
800-685-7541
Bad on many fronts
We submitted our original request for quotation. Partition King sent a preliminary drawing with the door in the incorrect position. I marked the necessary changes and returned the drawings. The revised drawings from Partition King corrected the door position but changed the overall dimensions (-1 1/2") and changed the color. We were surprised by the added cost to correct the color, paid additional shipping to deliver to a residence, were told that the driver would wait 30 min. while package was inspected - the driver left immediately and then the stalls had to be modified on-site to compensate for the dimension change.
2024幎6æ26æ¥
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Partition King ããã®åç
Hello Ken,
Thank you for providing more details about your experience with Partition King. We appreciate your patience as we address your concerns.
We ensure our best efforts to make sure all customer drawings are 100% accurate and consistent with the original quote request we receive. Please note that the final drawings were reviewed, signed, and approved by your team for the exact parts that were sent out to you. If there were any requirements to alter parts on site - then this would be an oversight during the review / signing process. If there were any parts inconsistent with the drawings, please do reach out to us ASAP for us to correct this. We understand the importance of precise measurements and specifications, and regret any oversight in this process.
Regarding the residential delivery fee, freight companies charge extra for residential addresses. While this is standard practice in the freight carrier industry, we acknowledge that additional costs can be unexpected - especially once the address is disclosed to us and validated as commercial vs. residential upon placing the order.
Please feel free to contact us if you have further questions or if there is anything else we can do to assist you. Your satisfaction is important to us, and we are committed to addressing your concerns.
Thank you again for sharing your feedback with us.
Mallory Adams
Project Manager
800-685-7541
Very high quality product
Very high quality product, though instructions were almost non-existent. Once you figure out the learning curve they go together fine, but not all the parts matched what was on the sketches, and part names/markers made no sense.
2024幎6æ25æ¥
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Partition King ããã®åç
We appreciate your review, Buddy. We apologize for any confusion you may have experienced during installation. If you have any installation questions or concerns please contact us so that we can get them resolved!
Amber
Project Manager
800-685-7541
Phenomenal
Your team did phenomenally. We had a lot of change requests to the drawings that you dealt with without fuss and I know how annoying that can be after so many iterations, especially with such a small dollar value. We had a hiccup with a couple of things not showing up, but the team jumped on it without hesitation and got it taken care of immediately. We havenât got to install the partitions yet, due to permitting issues, but superstar job on the up front portion.
2024幎6æ24æ¥
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Partition King ããã®åç
We appreciate you taking the time to leave us such a kind review. We strive to provide quick and exceptional service. We apologize for any inconveniences that you experienced and appreciate your patience. Please keep us in mind for the future.
Amber
Project Manager
800-685-7541
Communication and Leads are great!
Communication and Leads are great!
2024幎6æ3æ¥
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Partition King ããã®åç
Thank you for the kind words, Brian. Please keep us in mind for the future.
Amber
Project Manager
800-685-7541
Partition King ããã®åç
Thank you, Dan! Awesome to hear.
Mallory
Project Manager
800-685-7541
The ordering process was very easy
The ordering process was very easy. The renderings provided were very helpful to visualize and verify the space. I also appreciate your consistency in following up on the order. It allows me to not forget to stay focused on it .The shipping was smooth. However, it is very difficult to have to delivered to a non commercial business without a loading dock or lift
2024幎6æ13æ¥
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Partition King ããã®åç
Thank you so much for your review! We're thrilled to hear that you found our ordering process smooth and our drawings to be helpful.
Regarding the delivery challenges you encountered, we apologize for any inconvenience caused by the requirement for a loading dock or lift for non-commercial addresses. We want to assure you that we do offer delivery to non-commercial addresses, and we also provide the option for lift gate delivery to facilitate smoother unloading at such locations.
Mallory
Project Manager
800-685-7541
Placing the order was easy
Placing the order was easy. There are many different ways to pay for the order, which was great. The partitions look wonderful!
2024幎5æ15æ¥
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Partition King ããã®åç
Thank you for the kind words, Jeanette. Please keep us in mind for any future projects you may have.
Amber
Project Manager
800-685-7541
Great selections, double check your dimensions
The quality and material selection are great. It was also a quick turn around time from ordering to receiving the product. My only minor criticism is that when we sent drawings with dimensions, the drawings and quote that came back from partition king had different dimensions. Had we not carefully double checked the quote against our drawings, it might have been missed and the product would not have fit. When I contacted customer service, they were extremely responsive and helped fix the dimensions immediately. All was corrected and the product fit perfectly when it arrived. It was explained to me that they adjusted the dimensions to match in stock pieces and save on shipping time. I would definitely use this company again.
2024幎5æ27æ¥
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Partition King ããã®åç
We truly appreciate your review, Kimberly. Yes, you are correct; our estimators do try to keep all partitions quick ship if possible--sometimes this entails making minor sizing adjustments to do so. We apologize for any inconvenience this may have caused and are so glad that you were able to get the dimensions adjusted and that the partitions fit perfectly! We hope to do business with you again in the future!
Amber
Project Manager
800-685-7541
Professional service and knowledgeableâŠ
Professional service and knowledgeable staff. Will use again
2024幎5æ15æ¥
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Partition King ããã®åç
Thank you for the review, Rick! We are glad that your experience with us was excellent. We look forward to assisting you in your future office renovation projects.
Mallory
Project Manager
800-685-7541
Communication was amazing.
Communication was amazing.
The email back and forth was easy, fast, and clear. I was absolutely and completely impressed with the ordering process. So easy.
The installation was not as great as I would have liked. There were no instructions included. I had to look up the website to find something. I was also very surprised to find that there were no pre-drilled holes in the panels. That was not ideal.
2024幎5æ22æ¥
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Partition King ããã®åç
Thank you for the feedback, Jesse. We aim to make the whole process as easy as we possibly can. We apologize for any inconvenience you experienced during installation. If you need further assistance please reach out!
Amber
Project Manager
800-685-7541
They were so efficient in sending meâŠ
They were so efficient in sending me the proposal.After the Proposal was received they followed up to make sure everything was correct
2024幎6æ10æ¥
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Partition King ããã®åç
Thank you for the review, Jackie! We're thrilled to hear that you found our service efficient.
Mallory
Project Manager
800-685-7541
Hello Partition King
Hello Partition King, The ordering process was beneficial with the drawings and the timely adjustment to the drawings as we went along. I will say the hardware that came with worked pretty well. We were short 2 brackets and some of the anchor screws needed to be replaced with more substantial ones based on the walls that the walls were being attached to. The walls were great!
Thank you!
Lee Burnham
2024幎6æ3æ¥
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Partition King ããã®åç
Thank you for choosing Partition King! We truly appreciate your business and look forward to serving you again in the future.
Mallory
Project Manager
800-685-7541
Your online ordering system made theâŠ
Your online ordering system made the process a snap.
2024幎5æ15æ¥
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Partition King ããã®åç
We strive to make the whole process as easy as possible! We are so glad you found our online ordering system to be satisfactory.
Amber
Project Manager
800-685-7541
Quality product
This is the second set of partitions we have ordered. Everything fits perfectly. The quality is great.
2024幎5æ17æ¥
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Partition King ããã®åç
We are so happy to have you as a repeat customer! Please keep us in mind for the future as well!
Amber
Project Manager
800-685-7541
Quick service decent price I wouldâŠ
Quick service decent price I would recommend this place
2024幎5æ15æ¥
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Partition King ããã®åç
Thank you for the kind words, Kuldeep. We appreciate your business and recommendations!
Amber
Project Manager
800-685-7541
Quick turn around
2024幎5æ10æ¥
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Partition King ããã®åç
We appreciate the review Buck. We hope to work with you again in the future.
Amber
Project Manager
800-685-7541
Partition King allowed a smooth process
Partition King was very on top of things and got our desired product delivered on site in a timely manner.
2024幎5æ2æ¥
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Partition King ããã®åç
It's awesome to hear that, Patrick. Thank you for the review!
Amber
Project Manager
800-685-7541
Easy ordering process and excellentâŠ
Easy ordering process and excellent customer service! What else can I say about this experience. From start to finish everything went well and we are extremely pleased with how everything turned out for our new church fellowship hall!
2024幎5æ20æ¥
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Partition King ããã®åç
Thank you so much for taking the time to share your experience with us!
Mallory
Project Manager
800-685-7541
High quality bad instructions
The instructions werenât very clear. The product seemed to be high quality though.
2024幎5æ15æ¥
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Partition King ããã®åç
Hi Dustin, we appreciate the feedback. We apologize for any confusion with the instructions. If you have any questions please contact us and we will do our best to provide any instruction or help needed. We strive for excellence and your feedback is important for us to achieve this.
Amber
Project Manager
800-685-7541
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