Partridge BMW レビュー 

980
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A genuinely excellent experience. Kevin was incredibly helpful, patient, calm and knowledgeable throughout. He made the whole experience enjoyable and took the time to explain everything prop... もっと見る

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5つ星のうち5の評価

Partridge BMW were the dealership that supplied my X1 mild hybrid car. Mitchell Woollard took me through the process. He was attentive and accessible at all times to answer my queries. He was willing... もっと見る

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5つ星のうち5の評価

We have bought many BMW's over the years from Partridge BMW and dealt with Kevin Diaper many times he is a true credit to the business with his professional manner vast knowledge and friendliness that... もっと見る

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5つ星のうち5の評価

I helped a friend buy a BMW 320 Touring and dealt with Mitchell Woollard who was incredibly responsive. His enthusiasm made a quick sale happen. Very rare to receive this level of service and the car... もっと見る

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企業情報

  1. BMW ディーラー

当該企業による記述

We are Hampshire’s BMW experts. We offer the highest levels of service and expertise whether you are looking to buy your next vehicle or maintain your current car.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

980件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 91%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(980)

過去12か月のレビュー数: 106件

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5つ星のうち5の評価

Great experience with Zdenek Kalok in…

Great experience with Zdenek Kalok in the Corporate department. Always keeping me updated on my new vehicle order.

2024年12月13日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Ian
Thank you for your feedback and review, which we will share with Zdenek. Its good to learn you have enjoyed the Partridge experience.
Beset wishes The Partridge Team

5つ星のうち5の評価

Alex and Marius were excellent…

Alex and Marius were excellent throughout the process with regards to ordering the vehicle and pricing.

Stephanie Morley really went above and beyond to ensure the vehicle was delivered on time. Stephanie is a credit to the company!

Brillint Service all round!

2024年12月10日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Connor
Thank you for taking the time to leave such wonderful comments, which we know the Team will be delighted to receive and we look forward to welcoming you back soon.
Best wishes The Partridge Team

5つ星のうち1の評価

I purchased my BMW from Patridge…bad sales experience

I purchased my BMW from Patridge (approved used)on 1st of March 2023 sold with a BMW dealership history only to find out when I'm trading up for a newer model with a different BMW dealership my car had missed a main dealership service carried out and my car was therefor devalued as one of the service was done by a BMW Specialist and I was allowed a reduced price when trading up for a newer model
When I asked Patridge about it they said that it doesn't matter where the car is serviced either by a BMW Specialist or even Halfords would do as long as BMW parts are used
They did offer to buy the car back but at a price that didn't feel fair

2024年12月6日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Dear Customer
Thank you for leaving a review detailing a recent experience with another BMW dealer. We understand one of our senior managers is in direct contact as Partridge sold this vehicle, being an Approved Used Car with a full service history. By way of clarification, the vehicle history does not have to be completed in full by a main BMW dealer. Under block exemption, a manufacturer cannot stipulate that a car is maintained by its network. We are sorry to hear that you have been misinformed by another source with different information, which is incorrect. Please be assured that the vehicle had a full service history at point of sale and was supplied with a supported BMW warranty.
Furthermore, we understand Partridge have offered to purchase this vehicle at its full value and look forward to hearing further from you.
Yours faithfully The Partridge Team

5つ星のうち5の評価

Partridge BMW

I have been dealing with Izabela at Partridge BMW and she has been absolutely brilliant, nothing has been too much trouble, can’t recommend her or the dealership highly enough 😎

2024年11月18日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Sean
Thank you for your review and recommendation and we are very happy to learn you are enjoying the Partridge experience. We will certainly pass on your comments to Izabela, who we know will be delighted.
Best wishes The Partridge Team

5つ星のうち5の評価

I just want to say thank you to…

I just want to say thank you to Stephanie in the deliveries team at Partridge BMW. I was pleasantly surprised by how quickly my call was answered, and the representative, Stephanie was incredibly friendly and knowledgeable.

2024年11月13日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi John
Thank you for taking the time to leave such a glowing review for Stephanie, which we know she will be delighted with and for the feedback of your experience with Partridge.
Best wishes The Partridge Team

5つ星のうち5の評価

Top class service and customer care

I've had a great experience dealing with the Corporate Deliveries team. Since playing my order, Lucy has been very good and promptly replied to any email queries I had, and also arranged the delivery date according to my needs. When the day came, there was a problem with delivery driver availability outside Partridge BMW's control, but Stephanie swiftly let me know what was going on and was very apologetic. The delivery was arranged for the next day at my place of work. Altogether, great service and thoughtfulness towards the customer. The delivery driver was also very knowledgeable about the car.

2024年11月5日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Dear Mr Souter
Thank you for taking the time to leave a review detailing your Partridge experience. We apologise there was a hiccup at the last moment and we are pleased that Stephanie was able to resolve the issue swiftly.
Your feedback is very much appreciated and we will pass your comments to all the staff involved.
Best wishes The Partridge Team

5つ星のうち5の評価

Great dealership

Great dealership
I have dealt with Partridge for many years and always y go to BMW dealership. As always Terry, Izabela and the team are a pleasure to deal with.

2024年11月7日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Thank you for taking the time to leave such great comments, we are very pleased to learn you are enjoying the Partridge experience. We will pass your feedback to Terry, Izabela and the Team, who we know will be delighted.
Best wishes The Partridge Team

5つ星のうち5の評価

perfect delivery the chap was very…

perfect delivery the chap was very freindly and knowledgable of the vehicle and i would recommend them.

2024年10月14日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Mr S
Thank you for leaving a review and recommendation, we will certainly pass on your glowing comments to the Team.
Best wishes The Partridge Team

5つ星のうち5の評価

I had a question about my recent car…

I had a question about my recent car delivery and Stephanie Morley answered all my questions thoroughly and went above and beyond to ensure I understood the process.

What truly stood out was her commitment to resolving my issue and the follow-up email I received after our chat was a nice touch, confirming the details we discussed and providing additional resources. It made me feel appreciated and informed.

Thank you for making my delivery experience so enjoyable.

2024年11月1日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Maggie
We are very pleased to hear that Stephanie has been able to assist you and we know she will be delighted with your feedback and kind comments.
We wish you many happy motoring miles and if there is anything further that you need, please do not hesitate to make contact.
Best wishes The Partridge Team

5つ星のうち5の評価

Fantastic customer service from Maryam

Fantastic customer service from Maryam, thank you for keeping me updated and answering all my queries.

2024年10月29日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Lewis
Thank you for your review from which we are happy to learn you are enjoying the Partridge experience. We will certainly share your comments with Maryam, who we know will be delighted.
Wishing you many happy motoring miles.
Kind regards The Partridge Team

5つ星のうち5の評価

Outstanding Experience Ordering My New BMW!

I recently had the pleasure of ordering my new BMW, and the entire process was exceptional from start to finish. From the moment I began exploring options to the final confirmation, every detail was handled with precision and professionalism.

Communication throughout was flawless. Maryam, Corporate Relationship Executive, was exceptional! I received timely updates on the status of my order and was always kept informed about the delivery schedule. The level of customer service exceeded my expectations—any questions I had were answered promptly, and I always felt like a valued customer.

I couldn’t be more excited for my new BMW to arrive. If you’re looking for a luxury vehicle with a flawless ordering experience, PartridgeBMW is second to none.

2024年10月24日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Azhar
Thank you for leaving a review and such wonderful comments, it is always good to hear our customers are enjoying the Partridge experience. We know Maryam will be delighted with your feedback and if there is anything we can do, please let us know.
Wishing you many happy motoring miles in your new BMW, The Partridge Team

5つ星のうち5の評価

Fantastic customer service.

I can't fault the customer service provided by Maryam and team.

2024年10月17日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Liam
Thank you for leaving such lovely comments, Maryam and the Team will be delighted and we are very pleased you are enjoying the Partridge experience.
Best wishes The Partridge Team

5つ星のうち5の評価

Maryam and Partridge BMW have been 1st Class.

Service from Maryam and all at Partridge BMW has been amazing, answered all my questions and always responded very quickly. The service has been slick and I couldn't be happier.

2024年10月11日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Darren
Thank you for taking the time to leave a review with such wonderful comments. We are very pleased you are enjoying the Partridge experience and we will pass your feedback to Maryam and the Team, who we know will be delighted.
Best wishes The Partridge Team

5つ星のうち5の評価

Lucy has been great to deal with

Lucy has been great to deal with. She is very efficient, knowledgeable and comes across as very polite. Nothing is too much trouble and she is very quick to come back with information requested and required I would highly recommend.

2024年10月4日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Steve
Thank you for your glowing comments and recommendation. We are very pleased you are enjoying the Partridge experience and we know Lucy will be delighted with your feedback.
Best wishes The Partridge Team

5つ星のうち5の評価

Lucy provided great service

Lucy provided great service, with prompt replies to my email queries and sending me the information I needed. Thank you

2024年10月2日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Paul
Thank you for taking the time to leave a review and for mentioning Lucy, we know she will be delighted with your comments and we are extremely pleased you are enjoying the Partridge experience.
Best wishes The Partridge Team

5つ星のうち5の評価

Lucy has been an absolute pleasure to deal with

Lucy has been an absolute pleasure to deal with. She is fast, efficient, and very polite, always willing to help. Nothing is ever too much trouble for her. Highly recommended!

2024年10月2日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Scott
Thank you for the 5 star review and wonderful comments for Lucy, which we know she will really appreciate and we are delighted you are enjoying the Partridge experience.
Best wishes The Partridge Team

5つ星のうち5の評価

F80 m3 cs service.

Today my m3 cs had an oil, microfilter, diff service and aircon service, I also called up yesterday and asked if it was possible to supply and fit the new designed rear subframe bolts as originals are now superseded, (new design is fantastic by the way) , this was no problem at all and James Beecham the technician even showed me the old bolts to new. Deffo recommend you have this done if you have any f8x model. If you’re a bmw dork lol myself this dealer is the best to go to. The service manager Cj has been fantastic in making sure the car is taken care of just how I like and made me feel very comfortable waiting with my 3 year old, cannot thank him and his team enough for the fab service.

Was done on a waiting appointment which was done on time, tea and coffee available which is nice, and the selection of cars in the showroom is delightful. You can tell it’s a dealer that loves its brand.

All staff from the moment you walk in are smiley and friendly and a real team atmosphere is present.

Also a Thankyou to Renzo and Laura in the parts dept who also organised some parts for our company while I was there.

2024年10月1日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Lucy
Thank you for your wonderful review and we are extremely pleased the Partridge experience lived up to expectations. We will certainly pass on your comments to James Beecham, CJ Renzo and Laura, who we know will all be delighted.
We look forward to welcoming you and your daughter back in the future but in the meantime if there are any further questions please do not hesitate to let us know.
Best wishes The Partridge Team

5つ星のうち5の評価

Ordering and collecting my new BMW from…

Ordering and collecting my new BMW from Partridge was an absolute pleasure, thanks to Stephanie Morley's exceptional service. From the initial inquiry to the collection, the process felt personalised and tailored to my needs.
On collection day, Stephanie took the time to walk me through all the new features of my car, ensuring I was confident and comfortable behind the wheel. It was the best dealership experience I've had to date. I couldn't recommend Partridge enough.

2024年9月27日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Rekia
Thank you for your wonderful review and recommendation, we are extremely pleased you are enjoying the Partridge experience. We will certainly pass your comments to Stephanie, who we know will be delighted and we wish you many happy motoring miles in your new car.
Best wishes The Partridge Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service - have been dealing with Zdenek who has went above and beyond after delivery date of my car had been pushed back. Arranged a courtesy car for me in the meantime and kept me up to date throughout the entire process.

2024年9月30日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Greg
Thank you for taking the time to leave such a glowing review and we are delighted to learn you are enjoying the Partridge experience.
We will certainly pass your comments to Zdenek, who we know will be delighted to receive them.
Enjoy your new car!
Best wishes The Partridge Team

5つ星のうち5の評価

The whole experience has been great

The whole experience has been great , from first contact with the representative until reception of the car . Great service all around ! .

2024年9月19日
自発的なレビュー
Partridge BMW ロゴ

Partridge BMW からの回答

Hi Nicolas
Thank you for taking the time to leave a review and such glowing comments and we are delighted you are enjoying the Partridge experience.
Best wishes The Partridge Team

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