Parts Dr レビュー 3,108

This was literally the best experience ever. I recently broke one of the gas stove grates by accidentally hitting it on my counter when I was removing it to clean the stove. I called Whirlpool and was told that they would see if my warranty covered it. I submitted all the forms over a month ago via email and no one ever replied. I also called Whirlpool to pay for them outright and was hung up on several times after waiting on hold. No one ever picked up. So I took my business elsewhere to Parts Dr. NOT ONLY were the replacements cheaper than Whirlpool but I literally ordered them on 4/14/2026 in the afternoon and received them TODAY, 4/15/2026 in the afternoon. I only spent $11.99 on shipping and these are heavy cast iron stovetop grates. Completely over the moon with the quality of service, fast shipping, and prices of these parts. 10/10 recommend for appliance needs.

The how to video on Youtube is what sold me! Excellent step by step instructions on how to replace parts on my identical washing machine! Thank you so much!!!

Parts Dr. has no interest in supporting military families or overseas customers. I placed an order to an FPO address. They used FedEx SmartPost, which failed to deliver the item. Instead of offering to reship via a reliable USPS method or admitting the carrier failed, they simply returned the item, kept my $11.99 shipping fee, and told me I’d have to buy it again.

They essentially charged me a $12 "convenience fee" for an item I never received. When I pointed out that FedEx doesn't service my location properly and asked why I was being charged for a failed delivery, I was told "we paid the carrier, so no refund for you." Terrible policy and even worse attitude. If you live on a base, take your business elsewhere.

Fast and easy hopefully the shipping is just as fast.

I don't know. I'll know more when I get the parts.

Great Videos, Product Availability, and Speed of Delivery.

I have used Parts Direct previously, and the. Parts I have ordered are always correct and exactly what I needed. I also like that they are GE certified Parts and not knock offs.

Order #2117902 Timely delivery. Right part. Vry good price.

Easy Peazy!

Great, super easy to find my replacement part.

I like parts dr always good but every time I try and login whether it has been 1 hour or 1 month says invalid loin or username please get this fixed!

The ease of using your website, any amount of information provided on buying parts

ease of finding part and placing order,

Excellent customer service

Parts Dr took my order for a defrost heater and thermistor on 3/4/26 and I received my parts 3/5/26. Standard FedEx shipping. These parts fixed my 2024 Frigidaire 20 cu upright freezer. Repair guys here in Oklahoma said it needed a new compressor and I should just buy a new one. $148 later and I am up and running. Yea thx Parts Dr.

Very informative about my parts working with my model by offering the tool to check compatibility. Price was great.

Ordering was easy. Parts are in stock. Waiting to see if they arrive ok and are good parts.

I am new to your company after my order arrives I will be able to give a review ask me later for a review please.